Project Manager
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- 2046 Nicosia
- Europa
- bs | de | en
- 24.08.2024
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
12/2021 – 6/2024
TätigkeitsbeschreibungProject Management CX solution deployment for strategic accounts
Eingesetzte QualifikationenKanban, PMO (IT), Projektleitung / Teamleitung (IT), Projektmanagement (IT)
9/2020 – 8/2021
Tätigkeitsbeschreibung
Project scope - set up startup business “Cardio Rehab Center” in value of €200K:
• Conducted in-depth market research
• Created business plan
• Created financial plan (break-even analysis, cashflow etc.)
• Set up integrated management system (finance/billing, membership management, health care, booking & scheduling etc.)
• Established brand assets (website, social media…)
• Identified, established, and fostered client relationships
• Ensured client growth and financial sustainability
Projekt-Arbeitsvorbereitung
3/2020 – 8/2020
Tätigkeitsbeschreibung
• Directed IT projects with a budget of €7.5M
• Developed and maintained detailed plans, budgets, and resource allocations
• Led cross-functional international teams (Canada, India, South Africa, Greece)
• Evaluated data for deviations in cost and schedule
• Fostered the interaction between all stakeholder groups, and their own expectations and project success criteria
Projektmanagement (IT)
5/2019 – 10/2019
Tätigkeitsbeschreibung
• Managed 4 cross-functional teams with 20 team members with €3M Project Portfolio
• Created the PMO strategy, standards, and tools to drive and facilitate the successful delivery of projects
• Ensured adherence to project management processes, quality standards, and deliverables
• Monitored and evaluated overall processes and KPIs, continuously seeking to improve efficiency and quality
• Coordinated interdependencies across projects to ensure that information relating to project deliverables, risks and issues were effectively communicated
PMO (IT)
12/2012 – 4/2019
Tätigkeitsbeschreibung
• Managed an annual budget of €1.5M and delivered projects for more than 8,000 end users
• Managed small- and mid-sized diverse complexity projects full life cycle which included, but was not limited to the digitization of core business process, upgrading data center, integration of robust logistics system and DMS, Procurement and Budget planning modules
• Organized complex goals into specific tasks, identified structures, relationships, and dependencies
• Undertook internally and externally the management and leadership of 25 directly and more than 50 personnel indirectly
• Reported to Minister, Dep. Ministers and Secretary, both in written and verbal form, to internal and external stakeholders about, progress and status, scope and financials
eBusiness-Strategie, PMO (IT)
3/2008 – 11/2012
Tätigkeitsbeschreibung
• A Project Management role, responsible for an annual capital budget of €30M
• Actively drove 24 major projects (which included facilities such as road infrastructure, agriculture, business initiatives)
• Successfully delivered IT projects such as: Document Management System, e-Inspection, e-Archive, e-Cadaster/ Land Registry, Public Property Management System achieving significant business process improvement and its organizational and financial benefits
• Built relationship with all internal and external stakeholders, based on trust and credibility
• Delivered services in line with core KPIs which includes, but not limited to citizen/customer satisfaction, on-time delivery, control of costs and benefits of business processes improvement
PMO (IT), Projektmanagement (IT)
Zertifikate
Ausbildung
Sarajevo, Bosnia and Herzegovina
E.Sarajevo, Bosnia and Herzegovina
Tuzla, Bosnia and Herzegovina
Über mich
• Passionate and uplifting leader who creates an atmosphere of cooperation and performance with extensive understanding and proficiency in Waterfall, Agile and Hybrid framework based on PMBoK, Agile Project Management and work experience.
• Self-starter able to proactively recognize and remove roadblocks to meet key milestones within scope/schedule/budget.
• Energetic motivator who communicates clearly and effectively across organizational levels and diverse groups of stakeholders strengthening partnerships and further developing teams
• Tireless seeker of continuous delivery optimization, client satisfactory improvement and growth, and increasing level of service quality and profitability
• Commercially oriented thinker
Working for many years in international environment with changing priorities and ambiguity (Currently I am working as Lead Project Manager on CX solution deployment for strategic accounts (40+ countries)), I have always had a positive impact on projects and people - being passionate about building loyalty and creating added value for the company. Please consider my key achievements:
• Cost savings included of 30% efficiency and transparency of work achievements per annum in operational expenditure by implementation of an e-business integrated system as a core software solution.
• Drove an up to 20% in operational expenditure efficiency by improvement of core business processes and removing bottlenecks in collaborating system.
• Led the on-time and under-budget completion of 20+ implementation projects, with project budgets ranging from €500K to €30M.
I’m looking forward to discuss about your needs and how my expertise, along with my skills and experience might benefit to your company.
Weitere Kenntnisse
Persönliche Daten
- Bosnisch (Muttersprache)
- Deutsch (Fließend)
- Englisch (Fließend)
- Europäische Union
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