Application Support Engineer

Ich bin als Billing Application Support Engineer seit 2007 tätig und ich suche eine Chance in der Schweiz zu arbeiten.

• Incident Management
• ITIL

An enthusiastic, customer focused and ITIL Certified Application Support Engineer with strong analytical and problem solving skills. Holding a Finance & Telco OSS/BSS experience and a proven ability to submit innovative and profitable solutions on time and to budget.

Banking Collections Application (Qualco Collections), Billing Applications (BSCS v7, BSCSiX), Mediation Platform (Digital Route Mediation Zone), Revenue Assurance Solution (cVidya MoneyMap), Databases (Oracle RDBMS, SQL Server), QA Tools (HP ALM/QTP), Issue Tracking Products (CIS-E/// Defect Management, JIRA, Salesforce, HP Quality Center, StarTeam), MVC Frameworks (Struts, Struts Layout, Hibernate), Application Servers (IBM Websphere, JBoss, Apache Tomcat), Programming Platforms (J2EE, JSP, JSTL, DHTML), Web Development (Ajax), Revision Control Systems (Visual Source Safe, CVS), Programming/Scripting Languages (PL/SQL, Java, Javascript, Perl, Shell Scripting, HTML, XHTML, XML, CSS, VBScript), Microsoft Office Tools (Word, Excel, PowerPoint, Access, Visio, Outlook, Project), Operating Systems (Windows, Linux, Unix)