freiberufler IT Governance, Strategic Service Management & Transformation Consulting auf freelance.de

IT Governance, Strategic Service Management & Transformation Consulting

offline
  • auf Anfrage
  • 10000 Zagreb
  • Europa
  • hr  |  bs  |  en
  • 01.07.2021

Kurzvorstellung

am a goal-oriented and problem-solving consultant and solution architect who puts the well-being of his assignments and projects first. I also believe that vital factors which make a project successful are good communication, strong team working (pre

Qualifikationen

  • IT-Beratung (allg.)
  • IT Service Management (ITSM)

Projekt‐ & Berufserfahrung

Principal Consultant
Printec Group LLC SEE, Croatia, Bosina&Herzegovina, Slovenia and Greece
6/2014 – 1/2016 (1 Jahr, 8 Monate)
Banken
Tätigkeitszeitraum

6/2014 – 1/2016

Tätigkeitsbeschreibung

- Articulating new go to market strategy with the sales team
- creating relationship with various customers
- working as lead business developer within the services offering of the company at both cluster (regional) and Group level
- increasing share of wallet with existing customers
- solution architect and product portfolio management team liaison for the Branch transformation offering and transaction automation
- objective: geneartion of new strategic plan for the 2016-2019

Eingesetzte Qualifikationen

ITIL, Service Management, PCI-DSS, CISM (Certified Information Security Manager), CISA (Certified Information Systems Auditor), IT Sicherheit (allg.), Informationssicherheit, OS/390, UNIX, z/OS, HPUX, IT-Governance, Kanban (Softwareentwicklung), SCRUM, Projektleitung / Teamleitung (IT), IT Service Management (ITSM), IT Portfoliomanagement, Enterprise Service Bus (ESB), Enterprise Architect (EA), WebSphere Enterprise Service Bus (ESB), UML, C, Bash (Shell), Emacs, Fortran, SAN / NAS, Back up / Recovery, Cloud Computing, Systems Engineering, System Design, System Architektur, System Analyse, SOA (Serviceorientierte Architektur), IaaS (Infrastructure as a Service), SNA (Systems Network Architecture), WebSphere MQ, ISPF (Interactive System Productivity Facility), VM VirtualBox (Oracle), VMware vSphere, VMware ESXi, VMware Workstation, Certified Information Systems Security Professional (CISSP), Requirement Analyse, Prozessoptimierung, Prozess- / Workflow, IT-Strategieberatung, IT-Beratung (allg.), ARIS, IBM Großrechner, Technisches Projektmanagement, Product-lifecycle-management (PLM), Technische Projektleitung / Teamleitung, Service-lifecycle-management (SLM), Betriebsorganisation, Finite-Elemente-Methode (FEM), Scientific computing / wissenschaftliches Rechnen, Technisches Qualitätsmanagement / QS / QA, Capability maturity model integration (CMMI), Prozessvalidierung, Sicherheitsmanagement, Zutrittskontrolle, Change Management, Betriebskontinuitätsmanagement (BKM), Transition Management, Transformation Management, PRINCE2, Business Analyse, Business Development, Auditor, Service-Level-Management (SLA), SWIFT, SEPA, Informatik, Mathematik

Zertifikate

ITIL V4 Managing Professional
2021
ITIL V3 Expert in IT Service Management
2011
ITIL V2 Certified IT Service Manager (with mark of distinction)
2010
ITIL V3 Foundation certificate
2008

Ausbildung

ITIL V4 Managing Professional
Ausbildung
2021
Zagreb
Executive MBA; Cotrugli Business School
Masters in business administration
2017
Zagreb, Wien; Ljubljana
University of Zagreb, Faculty of math & Science; B.Sc. Applied math & computer science
Applied math and computer science; Magister Engineer math.
1997
Zagreb

Über mich

+ years of professional experience focused on Business Development, Service Design and Service Strategy
• Leadership skills as a manager and as a team leader on various projects
• Strong commitment to work, self-education and improvement.
• 9+ years of experience leading various Service Delivery and IT Transformation teams: in process improvement, shared services models, cloud paradigm, software development, storage, mainframe and related products and services, aimed to increasing companies’ revenue,
• implementation of Service Management framework, Information Security Management Systems; 10+ years of experience in various IT technologies (SME teams),
• Exposure to daily operations discipline in mission-critical business transaction support systems ensures good grasp and cohesive approach via various service and infrastructure layers within various business domains

Weitere Kenntnisse

• Service Management and Business Acumen combined to successful Service Delivery and Program control
• Solution architecture – directed design and solution selling, as prerequisites to successful consulting in presales
• Management, Leadership and Strategic Planning; IT Strategy Execution & control according to agreed CSF’s
• Process modelling and consulting: models’ analysis and implementation of KPI’s according to business requirements
• Project Management, with wide technology grasp: technologies applied as well as competitive market landscapes
• IT Governance and Risk Management; Security Management and Consulting
• Enterprise Architecture, SAN Storage and Mainframe Technologies, Decision Making and Integration

Persönliche Daten

Sprache
  • Englisch (Fließend)
  • Kroatisch (Muttersprache)
  • Bosnisch (Muttersprache)
  • Mazedonisch (Gut)
  • Französisch (Grundkenntnisse)
  • Slowenisch (Gut)
  • Serbisch (Fließend)
Reisebereitschaft
Europa
Arbeitserlaubnis
  • Europäische Union
Home-Office
bevorzugt
Profilaufrufe
852
Alter
54
Berufserfahrung
26 Jahre und 6 Monate (seit 09/1997)
Projektleitung
7 Jahre

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