Cisco Unified Communications Consultant

5/2016 – 12/2016

o Exploring and identifying new Cisco Collaboration voice and videoconferencing challenges in Cisco Collaboration productional environment
o Supporting Presales team with technical expertise and Level Of Effort Calculation
o Acting as independent technical authority and advisor for major project related activites running in Cisco Collaboration environment
o CUCM, IM & Presence, Unity Connection, Expressway Series

VoIP

8/2015 – offen

o Supporting Presales team with technical expertise
o Designing (HLD and LLD) Cisco Collaboration voice and videoconferencing solutions based on version 10.x and 11.x
o Technical leader group of engineers implementing and configuring large Cisco Collaboration projects
o Leading technical workshops with end clients
o Providing training to client administrators
o CUCM, IM & Presence, Cisco WebEx Meetings Server, Unity Connection, Unity Express, Expressway Series, Telepresence server, Telepresence Conductor, Telepresence Management Suite, Cisco WebEx Meeting Center

VoIP

6/2015 – 7/2016

o Instructor of CCNA Voice & CCNP Voice V.8 courses for external clients
o Supporting Presales team with technical expertise
o Designing (HLD and LLD) Cisco Collaboration voice and videoconferencing solutions based on version 9.x and 10.x
o Implementation and configuration Cisco Collaboration applications
o Providing training to client administrators
o 3rd level incident & problem management support
o CUCM, IM & Presence, Cisco WebEx Meetings Server, UCCX, Unity Connection, Unity Express, Expressway Series, Telepresence server, Telepresence Conductor, Telepresence Management Suite, Cisco WebEx Meeting Center

VoIP