Sales & Business Development Turkey
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- Deutschland
- Weltweit
- tr | en
- 21.12.2015
Kurzvorstellung
300 team members & 10 direct reports
$5 M budget
20+ professional tra
Business development
Project management
Strategy development and strategic planning
Strong market knowledge of Turkey
Qualifikationen
Projekt‐ & Berufserfahrung
10/2013 – 5/2014
Tätigkeitsbeschreibung
Leading Turkey headquarter team responsible of Sales, Sales Support, Call Center, Finance, Marketing and IT sections of the company.
Developing and analysing business strategies and managing the projects.
Analysing business performance, industry trends, existing or new regulatory requirements and their impact on business operations.
Identifies and analyses issues that affect the company’s growth and profitability.
Management (allg.), Projektmanagement, Business Development
3/2011 – 9/2013
Tätigkeitsbeschreibung
Managing the relations with telecom operators to serve their demands. Mobile application management with R&D department and various solution partners. Generating strong mobile application portfolio to offer local and international telecom operators. Managing new technologies and product development projects.
Researching, analysing market needs and technological improvements in the world. Setting annual strategies and budgets in order to maximize the profitability.
Management (allg.), Projektmanagement, Business Development
12/2009 – 11/2010
Tätigkeitsbeschreibung
Managing design and implementation of the processes & flows. Overseeing system developments & improvements within IT department.
Managing Support Group Operations. Managing preparation of monthly accounting reports. Conducting all company projects to create new products & solutions. Relationship management with related banks.
With 2 Project Managers, 6 IT developers, 2 Team Manager, 12 Team Members
Projektmanagement (IT), Projektmanagement, Business Development
12/2007 – offen
Tätigkeitsbeschreibung
Managing 3G, Video Call Center & Video IVR Projects. Establishing Turkey’s first Video Call Center for deaf people.
Managing VAS Operations’ KPIs according to the AOP. Managing relations with Turkcell’s Customer Experience Group & VAS Group
With 3 Team Managers, 25 Team Leaders and 300 Team Members in VAS Operations.
Management (allg.), Projektmanagement, Business Development
12/2007 – offen
Tätigkeitsbeschreibung
Managing 3G, Video Call Center & Video IVR Projects. Establishing Turkey’s first Video Call Center for deaf people.
Managing VAS Operations’ KPIs according to the AOP. Managing relations with Turkcell’s Customer Experience Group & VAS Group
With 3 Team Managers, 25 Team Leaders and 300 Team Members in VAS Operations.
Projektmanagement
1/2004 – 11/2007
Tätigkeitsbeschreibung
Planning, defining and launching all Corporate & Mass Market Services.
Developing and enhancing product/service strategies according to Avea’s strategies, technological advances, competition, market needs and customer needs. Developing and enhancing successful and competitive business plans.
Coordinating all related departments (NW, IT, Sales, Customer Care, Legal, Advertising, PR, Purchasing....) and 3rd parties for all projects.
Establishing and launching Turkey’s first M-Government services.
3G Project Management
With 4 Project Managers
Business Development
6/2002 – 12/2004
Tätigkeitsbeschreibung
Management & Improvement of all existing services. Planning successful campaigns. Reporting & Performance Controlling of existing services.
Development of innovative services such as MobilVizyon, RingBackTone, PushToTalk,
GPRS Project Management
With 5 Senior Specialists
Management (allg.), Business Development
4/2001 – 6/2002
Tätigkeitsbeschreibung
Management & Improvement of all launched services.
Reporting & Performance Controlling of existing services.
Development of Avea’s first innovative services such as M-Banking, Infomobil+(USSD), AveaMusic.
Produktmanagement
2/1998 – 4/2001
Tätigkeitsbeschreibung
Planning, Defining and Launching all;
SMS Based Services (Turkey’s first Request Based, Subscription & Alert Based and Web based SMS services)
Cell Broadcast Services (Turkey’s first Cell based info services such as instant soccer score, Formula 1)
IVR Services (Voice Mail, Financial Info Line, Emergency Info Line, Bill Info Line, Televoting applications such as ‘’Biri Bizi Gözetliyor’’, vending machines)
Location Based Services and WAP Services
Hardware Entwicklung, Produkt- / Sortimentsentwicklung
8/1997 – 2/2018
TätigkeitsbeschreibungIntensive Care Machines; Hospital Projects (intensive care units)
Eingesetzte QualifikationenVertriebsingenieur
Ausbildung
Istanbul
Über mich
- Poject Management Institute (PMI)
- Negotiation Skills and Conflict Management
- Interview Techniques&Selection-Recruitment Process
- Presentation Skills & Effective Pre.Techniques
- Team Building
- Taurus Group Consulting (DDI)
- Partner Management Consultancy and Training
Persönliche Daten
- Englisch (Fließend)
- Türkisch (Muttersprache)
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