Projekt‐ & Berufserfahrung
9/2001 – 6/2014Tätigkeitsbeschreibung
Bank wide Relationship Manager CRM application enhancements, DWH ad-hoc reporting and CMMI IT Auditor / SharePoint Repository Manager
Overall project team training responsibility in CMMI implementation (core team about 4 PMs and extended team about 30 members)
Comprehensive bank wide stakeholder management on IT and business side. Single point of contact and coordination tasks between Business and IT for the Program.
Comprehensive Business and IT stakeholder management, reporting and communication
Active support of the requirements analysis, specification and documentation of business product requirements and elaboration of the system design as well, eliciting 280 outstanding requests; implementing 80.
Performing project initiation, resource forecasting, planning, of the functional, technical and legal requirements for a Relationship Management application bank-wide. Controlling up to 10 consecutive projects with a total yearly budget of 8 MCHF.
Successfully designed and implemented the ad-hoc Business Reporting process (DWH) observing the need-to-know and data-owners rules and Swiss-data-confidentiality mandate. Later defined as “best practice”; today in production worldwide.
Obtained the CMMI certification as internal auditor. Audited numerous inter-departmental projects representing the Provider, seeking high efficiency thru ROI maximization and cost minimization.
Qualitätsmanagement / QS / QA (IT), Qualitätsmanagement (allg.)
Ort: American Society for Quality, Zurich, Schweiz
Ort: Zurich, Schweiz
Ort: Oklahoma, U.S.A.
Programming languages: COBOL, Pascal, Fortran, C, (OO/Java)
Microsoft Office (Word, Excel, PowerPoint, Access)
Dec-VMS, UNIX, RDBMS, DBA, SQL, Windows, LAN admin
Microsoft Office and Microsoft Project (WBS)
IBM Clear Quest, IBM Clear Case, IBM Lotus Notes, VMS
HP Quality Center (test cases)
Practice-oriented experience and knowledge on the area of portal technologies for Front CRM with interfaces to customer data management, investment portfolio, trading and reporting systems
Banking regulation Legal & Compliance environment (Know-Your-Client and anti-money-laundering)
Investments & Advisory, Portfolio & Order Management incl. Settlement and Clearing (all asset classes)
FX Trading, Swaps, Options & Futures, Credit Risk
Project and IT Risk Management
Multi-channel banking, Front Office Processes, Client Advisory and Client Reporting, Client Data Management
IT Governance, Risk & Compliance, Auditing and Report
General business know-how with experience in Private Banking and Investment Banking