freiberufler Agile Coach/ Cloud & Digital Transformation / Program Manager / Transition Manager (Over 20 Yrs in IT field) auf freelance.de

Agile Coach/ Cloud & Digital Transformation / Program Manager / Transition Manager (Over 20 Yrs in IT field)

offline
  • 80€/Stunde
  • 81375 Munich
  • Weltweit
  • hi  |  en  |  de
  • 03.05.2021

Kurzvorstellung

Since more than 20 years I have supported international clients in complex IT projects for Infrastructure, Application, Transition, Transformation, Migration, Process Management environment and been European communicator for outside world.

Auszug Referenzen (2)

"R. is a highly knowledgeable and highly respected worker and manager. He has many years of experience in Cloud based transformation projects."
Director – C/4HANA Cloud Transformation & Operational Excellence (Festanstellung)
Kundenname anonymisiert
Tätigkeitszeitraum

12/2016 – 12/2018

Tätigkeitsbeschreibung

The line of products includes SuccessFactors, C4C, Hybris, and extensions on the C/4 HANA Cloud Platform.
- Delivered successful operations IT Services, Data Centers and L2 Support teams for global customers.
- Managed SAP Hybris ground up “Cloud Services” development and maturity. Lead and manage strategic services roadmap for development, design, transition and operational excellence.
- Drove Software Development for Hybris Core services. Leading cross-functional team for Infrablue prints for the multi cloud (AWS, Azur, Google Cloud), software design, product strategy for Hybris foundation services and customer offering.
- Led teams of SRE’s (Site Reliability Engineers) across EMEA for SAP LoB’s and cloud products.
- Built PMO for executive / strategic programs, budget governance, board reporting and distributed teams across LoB’s.

Eingesetzte Qualifikationen

SAP Cloud Platform, Cloud (allg.), Amazon Web Services (AWS)

"R. is a very commendable employee and a great colleague to work with on a daily basis."
Service Manager / Product Owner
Mayank Shekawat
Tätigkeitszeitraum

5/2012 – 5/2015

Tätigkeitsbeschreibung

Roles & Responsibilities:
Service Manager
Service Definition & Product Development Lifecycle.
Network Service Delivery through Global Network & Data Centre Operations Centre - GNOC
Network & Data Security Operations & Management
Development of fitting architectural and functional building blocks

Product Owner
Interface between Business, development team and Scrum Master.
Defining, managing and executing product roadmap and release calendar.
Creating and maintaining the product backlog.
Responsible for managing scope during sprint for accommodation Ad-hoc requirement from business.
Prioritizing & sequencing the product backlog prior to sprint planning or release planning.
Participating in daily scrum, sprint planning meetings, sprint reviews and retrospective.
Review product progress at each sprint closing.
Setting priorities for stories to be delivered during the release.

Eingesetzte Qualifikationen

SAP CRM, ITIL, SCRUM, Agile Entwicklung, Product-lifecycle-management (PLM)

Qualifikationen

  • Agile Entwicklung
  • PRINCE2

Projekt‐ & Berufserfahrung

Director – C/4HANA Cloud Transformation & Operational Excellence (Festanstellung)
SAP CX, Munich
12/2016 – 12/2018 (2 Jahre, 1 Monat)
Dienstleistungsbranche
Tätigkeitszeitraum

12/2016 – 12/2018

Tätigkeitsbeschreibung

The line of products includes SuccessFactors, C4C, Hybris, and extensions on the C/4 HANA Cloud Platform.
- Delivered successful operations IT Services, Data Centers and L2 Support teams for global customers.
- Managed SAP Hybris ground up “Cloud Services” development and maturity. Lead and manage strategic services roadmap for development, design, transition and operational excellence.
- Drove Software Development for Hybris Core services. Leading cross-functional team for Infrablue prints for the multi cloud (AWS, Azur, Google Cloud), software design, product strategy for Hybris foundation services and customer offering.
- Led teams of SRE’s (Site Reliability Engineers) across EMEA for SAP LoB’s and cloud products.
- Built PMO for executive / strategic programs, budget governance, board reporting and distributed teams across LoB’s.

Eingesetzte Qualifikationen

SAP Cloud Platform, Cloud (allg.), Amazon Web Services (AWS)

Delivery Lead e-Commerce
Accenture Gmbh, Munich
6/2015 – 6/2016 (1 Jahr, 1 Monat)
High-Tech- und Elektroindustrie
Tätigkeitszeitraum

6/2015 – 6/2016

Tätigkeitsbeschreibung

Overall responsible for E-commerce project at Accenture Digital platform as Delivery lead for Escalations, SLA, operations and product development.
Nurturing high-end clientele to ensure all business processes across multiple business lines are processed and addressed within established service levels
Proactively manage changes in project, identify risks / obstacles, provide alternative options / solutions and communicate timeline & budget impacts.
Manages relationships with internal and external customers, and places a focus on communicating and managing impact based on ever-changing projects.
Identify emerging issues and trending problems for solution and drive solution to resolution
Responsible for coordination of testing for new projects or change requests, including participating in testing
Coordinate with global teams for supporting all service delivery aspects of businesses, including back up scenarios to other locations for area of focus
Single point of contact from program prospective for escalations and continuous service improvement.
Ensuring overall quality and timely delivery of product development.
Governing sprint cycle, SIT & UAT defects and resolution in stipulated time frame.

Eingesetzte Qualifikationen

SAP CRM, SCRUM, Agile Entwicklung, Adobe Experience Manager (AEM), JSP (Java Server Pages), Responsive Webdesign

Service Manager / Product Owner
Allianz Deutschland AG, Munich
5/2012 – 5/2015 (3 Jahre, 1 Monat)
Versicherungen
Tätigkeitszeitraum

5/2012 – 5/2015

Tätigkeitsbeschreibung

Roles & Responsibilities:
Service Manager
Service Definition & Product Development Lifecycle.
Network Service Delivery through Global Network & Data Centre Operations Centre - GNOC
Network & Data Security Operations & Management
Development of fitting architectural and functional building blocks

Product Owner
Interface between Business, development team and Scrum Master.
Defining, managing and executing product roadmap and release calendar.
Creating and maintaining the product backlog.
Responsible for managing scope during sprint for accommodation Ad-hoc requirement from business.
Prioritizing & sequencing the product backlog prior to sprint planning or release planning.
Participating in daily scrum, sprint planning meetings, sprint reviews and retrospective.
Review product progress at each sprint closing.
Setting priorities for stories to be delivered during the release.

Eingesetzte Qualifikationen

SAP CRM, ITIL, SCRUM, Agile Entwicklung, Product-lifecycle-management (PLM)

IT Consultant / Scrum Master
LeoEdunomics, Pune
10/2011 – 5/2012 (8 Monate)
Dienstleistungsbranche
Tätigkeitszeitraum

10/2011 – 5/2012

Tätigkeitsbeschreibung

Training Platform: Project Management, Scrum/ Agile Methodologies, Microsoft Project 2007, ITIL V3 Foundation, ITIL V3 Intermediate, ITIL Service Design, Operations, Transition, Strategy, Service Improvement, Strategic Planning, SLA Management, Process Re-engineering, BPM-ITSM.

IT Consulting (Scrum Master / Product Manager):
 Acted as partner between engineering, marketing and business development to ensure that deliverables are understood, projects and features prioritized and successfully delivered.
 Established shared vision across the company by building consensus and creating buy-in on priorities leading to product execution
 Worked in Scrum Teams with developers, testers, UI designer, data analyst and user research team in understanding, defining, executing and measuring new product opportunities.
 Worked closely with marketing and business development to position and promote products as well as develop partner strategies

Eingesetzte Qualifikationen

Service Management, SCRUM, Agile Entwicklung, Product-lifecycle-cost-management (PLCM), PRINCE2

Zertifikate

AWS Architect Associate
2019
TOGAF
2016
Certified Scrum Master
2016
Scrum Product Owner Certified
2016
Agile Master Certified
2016
MSP Practitioner in Programme Management
2015
ITIL CSI Intermediate
2015
ITIL Service Strategy Intermediate
2014
ITIL Service Operation Intermediate
2014
ITIL Service Design Intermediate
2014
Certified Corporate Dirctorship
2011
Prince2 Practitioner
2011
Certified Process Professional (BPM)
2010
ITIL Foundation
2010

Ausbildung

Master of Computer Application
Post Graduation
2007
Jodhpur

Über mich

Since more than 20 years I have supported international clients in complex IT projects for Infrastructure, Application, Transition, Transformation, Migration, Process Management environment and been European communicator for outside world.

I have worked more than 12 years in financial and insurance domain in a Share Service Center / Center of Excellence globally, where IT system introduced, planned migrations, service transition from projects to operations and accomplished and conducted process improvement project in the operational area.

I perceived more than 15 years challenging role in IT projects in the infrastructure and application management area. Parallel to the project work. I regularly and gladly participated in tenders, acquired pre-sales tasks or was travelling as a trainer for ITIL and project management (Agile and Waterfall) issues.

Expertise in Digital / Cloud Transformation, Project and Operational transitioning to onshore/Offshore and Near shore delivery centers.

Weitere Kenntnisse

Prince2 Practitioner, MSP Practitioner, Agile, Scrum, ITIL, BPM, SAP CRM, Adobe Experience Manager, Hybris, IT Infrastructure, Data Centers, Service Management, PLM, Migration, Transition

Persönliche Daten

Sprache
  • Englisch (Fließend)
  • Deutsch (Grundkenntnisse)
  • Hindi (Muttersprache)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
Profilaufrufe
4088
Alter
43
Berufserfahrung
24 Jahre und 11 Monate (seit 04/1999)
Projektleitung
15 Jahre

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