- Enterprise project management (EPM)
Projekt‐ & Berufserfahrung
BASF, Ludwigshafen am Rhein
10/2013 – 6/2015Tätigkeitsbeschreibung
Transition Manager in TechMahindra, Indian company leader in Off-shoring IT services, for BASF engagement.
Leading Transition Projects aimed to turn Time&Material services into Managed Service Model (Ticket Price/SLA) Service Lines, including initial Assessment, Commercial agreement, and Transition process (KA, SS, RSS and Calibration phases). Working as advanced user on BASF Collaborative environment (MS Sharepoint).
Projektmanagement (IT), IT-Outsourcing-Konzepte
Post-degree on Strategic Management and Administration of IT and Communication Resources, Universidad Politécnica de Madrid (2000)
BS Degree, Electronic Engineer, Universidad Politécnica de Madrid (1999)
Certified on Amdocs Clarify and Convergys Geneva CRM and Billing tools
Management and implementation IT Projects On Time - On Budget - On Quality - On Scope
IT Outsourcing/Off-shoring services and transitions.
IT Transformation Program Management.
IT Strategy, IT People management, IT internal communication
Business Analyst/Business Partner (specialist in Telecom area)
Starting my professional career participating as Technical/Functional Analyst in complex IT systems implementation projects, as CRM, Billing systems, ERPs, soon I jumped into overall Project management and PMO in Large Scale critic Projects in Everis Consulting (and NTT Data Company).
During last 2 years, I have been mainly focused on managing IT Transformation and IT Transition projects and programs, on Offshoring/Outsourcing services models.
Even though I am currently living in Germany, I consider myself a worldwide IT professional, being developed my professional career in many different countries as Spain, Puerto Rico (USA), Mexico, Chile, UK, Brazil and Germany.
The main business areas in which I have achieved the knowledge on processes and specific systems would be Telecom (working for Telefonica, BT, PRT, VIVO and Claro), Insurance (AXA), and Chemical (BASF) industries.
I am graduated as a Telecommunication Engineer by Madrid Polytechnic University (Spain), with a Post-degree on Strategic Management and Administration of IT and Communication Resources. In 2007 I completed an MBA by Instituto de Empresa.
I can speak and write correctly in English (as my professional language), Spanish (mother tongue), and Portuguese, and understand correctly German (achieved B1 Level at Goethe Institut).