freiberufler Business Analyst|Process manager auf freelance.de

Business Analyst|Process manager

offline
  • auf Anfrage
  • 10212 Vilnius
  • Weltweit
  • lt  |  en  |  de
  • 22.04.2023

Kurzvorstellung

Business analyst with 8+ years’ experience in business process design, systems analysis; CBAP and certified expert in business process management (OCEB); with strong investigation, requirements gathering and analytical skills.

Qualifikationen

  • Business Analyse
  • Requirement Analyse

Projekt‐ & Berufserfahrung

Agent Lifecycle Manager
Kundenname anonymisiert, Vilnius
5/2013 – 8/2016 (3 Jahre, 4 Monate)
Money Transfer
Tätigkeitszeitraum

5/2013 – 8/2016

Tätigkeitsbeschreibung

 Led requirements gathering and E2E process design in multifunctional, multinational project on Partners (Agents) enrolment system implementation and integration. Handed over requirements (user stories) to the development team, acted as go between IT and business;
 Collaborated closely with development and QA teams located in different locations (USA, India, Ireland, UK), drove on site UAT sessions with end users from different functions and countries;
 Worked with stakeholders at all levels, contributed to pilot and full roll out of the solution and redesigned process in different EU countries, trained and guided end users, managed post production enhancements and coordinated defects resolution;
 Supported process performance measuring activities and E2E process tracking, which helped to have better visibility of the process performance and address any issue items earlier;
 Defined and coordinated business process changes implementation, maintained process library;
 Recognized (twice) in quarterly employees awards for going extra mile to ensure successful solution implementation and contributing to business growth;
 As additional activity prepared and conducted training sessions on advanced charting and visualization in Excel.

Eingesetzte Qualifikationen

Business Analyse

BI Data Analyst
Kundenname anonymisiert, Vilnius
1/2012 – 4/2013 (1 Jahr, 4 Monate)
Internet Anti-piracy
Tätigkeitszeitraum

1/2012 – 4/2013

Tätigkeitsbeschreibung

-Performed analysis and insights of business data, defined data collection methodologies and process improvements;
-Created reported data monitoring process;
-Supported development of new services.

Eingesetzte Qualifikationen

Business Intelligence (BI)

Zertifikate

Certified Business Analysis Professional (CBAP)
2020
Certified Scrum Product Owner, Scrum Alliance License
2017
OMG-Certified Expert in BPM, Object Management Group (OMG)
2012

Ausbildung

Master’s degree in Mathematics
Master
2016
Vilnius University, the Faculty of Mathematics and

Über mich

Responsibility, ability to learn fast, ability to multitask, critical and analytical thinking, attention to details, interpersonal and teamwork skills.

Weitere Kenntnisse

- Process mapping tools: IBM Blueworks Live, MagicDraw, MS Visio, BizAgi, Gliffy for Jira
- Requirements management tools: Jira, Rally, FogBugz.
- BI/Reporting tools: PowerPivot for Excel, Report Builder 3.0, Oracle Discoverer, OLAP Cubes, Qlikview.
- Enterprise software: Salesforce.com, IBM BPM, experience in working with various enterprise applications (insurance, insurance brokerage, internet piracy data collection, in house built workflow systems, etc.)
-Languages: SQL – basics.
- Other Software/Applications: MS Excel, MS PowerPoint, MS Project, SharePoint, Confluence

Persönliche Daten

Sprache
  • Litauisch (Muttersprache)
  • Englisch (Fließend)
  • Deutsch (Grundkenntnisse)
  • Portugiesisch (Grundkenntnisse)
  • Russisch (Grundkenntnisse)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
Profilaufrufe
1015
Alter
42
Berufserfahrung
20 Jahre (seit 03/2004)

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