fault management engineer/performance engineer

freiberufler fault management engineer/performance engineer auf freelance.de
Referenzen
offline
Verfügbarkeit einsehen
Weltweit
it
50€/Stunde
20154 MILANO
18.06.2019

Kurzvorstellung

I'm an engineer expert in Netcool Omnibus, Infovista, Proviso systems. I have many years experince in devices fault management and performance management for TELCO environment, In-depth knowledge in Oracle DB, SQL/PLSQL, perl and shell scripting.

Ich biete

IT, Entwicklung
  • Oracle RAC (Real Application Clusters)
  • PL/SQL
  • Perl
  • Joomla
  • Bash (Shell)
  • AWK/SED
  • Sybase
  • RDB / RDBMS
  • mySQL
  • Oracle Database

Projekt‐ & Berufserfahrung

Project Management – Troubleshooting automation AMDOCS
Fastweb, Milan
3/2017 – 7/2017 (5 Monate)
Telekommunikation
Tätigkeitszeitraum

3/2017 – 7/2017

Tätigkeitsbeschreibung

The mail goal of this project is analyzing the Fastweb first level application support manual troubleshooting process, and automate it through scripts. In the project, the responsibilities are to individuate a list of procedure automatable through interview with the support operators and coordinating the development, design and implement specific scripts, check the work progress, planning the delivery with customer and manage the criticism. This project had a great success in terms of time saving and reliability of information retrieved by the script.

Eingesetzte Qualifikationen

Enterprise project management (EPM)


Functional Analyst
Intesa San Paolo, Milan
11/2016 – 2/2017 (4 Monate)
Banken
Tätigkeitszeitraum

11/2016 – 2/2017

Tätigkeitsbeschreibung

In the project is responsible to write a functional document containing the specifications for the flows automation of change management request in the FINANCE branch of the bank. The functional document specification was wrote after a complete analysis of the manual flow actions actually executed manually by the bank actuators. The functional document represent the input phase of the next step phase i.e. the writing of the technical analysis document and then implementation, tests and delivery.

Eingesetzte Qualifikationen

Projektmanagement (IT)


Project Management and Network governance manager
Vodafone Italia, Milan
11/2015 – 10/2016 (1 Jahr)
Telekommunikation
Tätigkeitszeitraum

11/2015 – 10/2016

Tätigkeitsbeschreibung

In the project is responsible to coordinating the development, design and implement specific software scripts (Perl, Shell, Sql) for VF NOC (Network Operating Center) used for troubleshooting in alarms coming from network devices of many vendors such as Tellabs, Nokia, Huawei, Alcatel, SAMS ecc, check the work progress, planning the delivery with customer and manage the criticism. The activity of Network governance Manager consists in giving support on site to the Vodafone NOC on fault management platform (TIVOLI Netcool/Omnibus, IMPACT) and in the organization/manging of rules files for alarms filtering, other than advanced troubleshooting on the systems.

Eingesetzte Qualifikationen

Projektmanagement (IT)


Application support analyst – Netcool/Xspotter
Vodafone Italia, Milan
12/2011 – 10/2015 (3 Jahre, 11 Monate)
Telekommunikation
Tätigkeitszeitraum

12/2011 – 10/2015

Tätigkeitsbeschreibung

The mail goal of this project was to provide support to Vodafone in troubleshooting and malfunction analysis and fixing on the fault management platform IBM TIVOLI NETCOOL OMNIBUS and on the performance monitoring platform XSPOTTER used by Vodafone NOC. In the project is responsible to coordinate and planning activity of troubleshooting from the application level to the implementation level (source code) of perl/shell/sql scripts.

Eingesetzte Qualifikationen

Projektmanagement (IT)


Software analyst and Solution Architet– Service Assurance System
Vodafone Italia, Milan
7/2008 – 9/2009 (1 Jahr, 3 Monate)
Telekommunikation
Tätigkeitszeitraum

7/2008 – 9/2009

Tätigkeitsbeschreibung

The main goal of this project was to provide support to Vodafone in the customization of the Vodafone backbone performance-monitoring platform INFOVISTA, relating to the services offered from VF.

Eingesetzte Qualifikationen

Projektmanagement (IT)


Project manager – Service Assurance System
Vodafone Italia, Milan
9/2007 – 6/2008 (10 Monate)
Telekommunikation
Tätigkeitszeitraum

9/2007 – 6/2008

Tätigkeitsbeschreibung

The mail goal of this project was to migrate from JMS service to the JMSGrid service. The activity consisted in configuration and installation package for trouble ticket flow management between Vodafone Global and remote OpCO using JMSGrid service of application server SUNONE 8.1. In this project the role was to coordinate and synchronize the activity between us and the other project partner ASCOM (gmbh) to configure, test, and deliver the system.

Eingesetzte Qualifikationen

Projektmanagement (IT)


Software Analyst – Service Assurance System
Sunrise s.a. Zurich Switzerlad, Zurich
6/2007 – 7/2007 (2 Monate)
Telekommunikation
Tätigkeitszeitraum

6/2007 – 7/2007

Tätigkeitsbeschreibung

The main goal of this project consisted in the customisation of IBM Tivoli Proviso system for new feature in network performance monitoring of backbone infrastructure of Sunrise relating to their offered services. Trainer on PROVISO customization for Sunrise employee.

Eingesetzte Qualifikationen

Projektmanagement (IT)


Software Analyst – Service Assurance System
Fastweb Italia, Milan
7/2006 – 5/2007 (11 Monate)
Telekommunikation
Tätigkeitszeitraum

7/2006 – 5/2007

Tätigkeitsbeschreibung

Analyst programmer in the customization of Quallaby Proviso system for performance monitoring the network backbone infrastructure of Fastweb relating to their offered services.

Eingesetzte Qualifikationen

Projektmanagement (IT)


Software Analyst
Telecom Italia S.p.A., Rome
6/2005 – 6/2006 (1 Jahr, 1 Monat)
Telekommunikation
Tätigkeitszeitraum

6/2005 – 6/2006

Tätigkeitsbeschreibung

Java and oracle analyst programmer in the customization of WEBNMS, an AdventNet system for the EMX Call Manager management of main vendor CISCO, AVAYA, ALCATEL.

Eingesetzte Qualifikationen

Projektmanagement (IT)


Zertifikate

Oracle Certified Associate
Februar 2004

Ausbildung

Sciences
(information science)
Jahr: 5
Ort: Milano

Qualifikationen

SQL,PLSQL, Perl, Shell, ftp, ssh

Über mich

High professionalism and seriousness

Persönliche Daten

Sprache
  • Italienisch (Muttersprache)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
  • Vereinigte Staaten von Amerika
Home-Office
bevorzugt
Profilaufrufe
390
Alter
50
Berufserfahrung
17 Jahre und 11 Monate (seit 09/2001)
Projektleitung
10 Jahre

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