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Senior Customer Program and Project Manager & Portfolio Manager

  • 1€/Stunde
  • Bl.307, En Sofia
  • Europa
  • bg  |  en  |  de
  • 12.11.2018


Diploma Engineer in Computer Science and has more than 30 years of experience in the IT industry and more than 20 years in Program & Project Management field. PMP® certified and Comp TA Project +™ certified Project Professional .

Ich biete

  • IT Portfoliomanagement
  • IT Service Management (ITSM)
  • Projektmanagement (IT)

Projekt‐ & Berufserfahrung

Portfolio Manager Mupty Supplier Operations
E.ON B IT, Munich
12/2016 – offen (4 Jahre, 7 Monate)
Öl- und Gasindustrie

12/2016 – offen


 Responsible for managing 30+ projects on an executive level in order
to maintain the portfolio's business goals
 Participating in program and project reviews to reflect senior level
support, leadership, and involvement in important matters.
 Ensuring supplier/E.ON compliance to project proposal and
implementation process
 Managing projects interface issues between suppliers and E.ON
 Raising and managing non-commercial project escalations
 Arranging and chairing monthly project meetings for each cluster
 Ensuring that project activities operate within the policies and
procedures of the organization
 Ensuring that project activities comply with all relevant legislation and
professional standards
 Monitoring the project activities on a regular basis and conduct a
monthly evaluation according to the cluster evaluation framework.

Eingesetzte Qualifikationen

Projektmanagement (IT), IT Portfoliomanagement, IT Service Management (ITSM)

MPC Implementation Consultant
E.ON, Frankfurt am Main
2/2016 – 11/2016 (10 Monate)
Öl- und Gasindustrie

2/2016 – 11/2016


Implementing a critical scope for Managed Privet Cloud
solution for E.ON Germany and UK.
• Scope, Time, Budget, Quality Control and support of the responsible PMs
in keeping the project execution in alignment with the agreed planes
• Risk control and analysis - supporting the responsible PMs in Risk
Response Plan creation and execution
• Critical Interface between Program and Delivery Organization teams for
the implementation of the FMO solution and alignment and handover to
the Delivery Teams.

Eingesetzte Qualifikationen

Projektmanagement (IT), IT Service Management (ITSM), Cloud Computing

Application Migration Program Manager
E.ON, Essen
2/2015 – 1/2016 (1 Jahr)
Öl- und Gasindustrie

2/2015 – 1/2016


Managing Application Migration Program Sub-Stream
consisting of 5 Business Clusters and 8 Business Application Projects
• Scope, Time, Budget, Quality Control and support of the responsible PMs
in keeping the project execution in alignment with the agreed planes
• Risk control and analysis - supporting the responsible PMs in Risk
Response Plan creation and execution
• Managing Customer Expectations – working directly with Customer’s
Business Units and 3-d Party Counterparts
• Accountable for the successful delivery of the in scope projects with no
penalties for HPE E.ON Account Team and high Customer’s satisfaction
• Accountable for coaching and supporting PMs in their daily work and
strong and consistent application of Change Management Process for
addressing additional Customer demands and/or changes in the scope or

Eingesetzte Qualifikationen

Projektmanagement (IT), Projektleitung / Teamleitung (IT), IT Service Management (ITSM)

Lead PM and Germany, Austria and Switzerland Sub Region
Hewlett Packard Enterprise, Bad Homburg, Stutgard, Hamburg
3/2013 – 1/2015 (1 Jahr, 11 Monate)
High-Tech- und Elektroindustrie

3/2013 – 1/2015


Responsible for organizing, coordinating and managing
Infrastructure and Service management (ITIL processes) assessment for
series of account-delivered Infrastructure Capabilities and ITIL Processes,
belonging to the top 100 accounts of HP. Working with Account Executives,
associated Delivery Executives and Global subject matter experts to define
and agree key Service Improvement initiatives and ensure alignment with
best in class practice:
• Identify risks of future outages due to infrastructure and/or operational
• Ensure architecture, design, implementation and current state meet
desired service level availability (SLA) requirements
• Recommend corrective action to remediate risks to ensure SLAs are
• Capture baseline risk profiles
• Identify systemic infrastructure and/or operational issues that impact
multiple accounts
• Recommend corrective actions for systemic infrastructure and/or
operational issues to impacted Delivery Capability teams – to be
institutionalized globally across each Delivery Capability to regain world-class
delivery excellence
 Recognized in the Living Our Values for HP Initiative in the
category of Achievement & Contribution
 Recognized in the Living Our Values for HP Initiative in the
category of Trust & Respect
 Recognized in the Living Our Values for HP Initiative in the
category of Results through Teamwork

Eingesetzte Qualifikationen

ITIL, Projektmanagement (IT), IT Service Management (ITSM)

DCS&NW Stream Lead
SKF, Geoteborg
5/2012 – 3/2013 (11 Monate)
Maschinen-, Geräte- und Komponentenbau

5/2012 – 3/2013


Program management of 4 interrelated projects in the scope
of DCS&NW Domain – Migrate to HP Standard Delivery; Migrate to
managed NW Services; DC Readiness; Server refresh and virtualization.
Managing PM’s, project internal DCs Domain dependencies and cross domain
area of dependencies. Managing a virtual Team allocated in
several countries and two regions (EMEA & AMS). Managing Customer and
HP Delivery team stakeholder’s expectations and demands.

Eingesetzte Qualifikationen

ITIL, Projektmanagement (IT), Migration

DCS Transformation Tower Lead – Program Manager
AXA, Paris
4/2012 – 9/2012 (6 Monate)

4/2012 – 9/2012


DCS Domain Transformation for AXA Account – Belgium Site.
DCS Infra Set-Up at two locations, including design, procurement,
implementation and Go-Life to standard delivery. Managing a virtual Team
allocated in several countries. Managing internal HP dependencies and
Customer expectations.

Eingesetzte Qualifikationen

IT Service Management (ITSM), Programm Management

DCS Presales to Transformation Consultant
DNB, Oslo
12/2011 – 3/2012 (4 Monate)

12/2011 – 3/2012


DCS TRANSFORMATION Consultant for Disaster Recovery
assessment and impact analysis, Pre-Pilot Planning and Management

Eingesetzte Qualifikationen

Projektmanagement (IT)

Hewlett Packard Enterprise, Sofia
7/2011 – 1/2012 (7 Monate)
High-Tech- und Elektroindustrie

7/2011 – 1/2012


Responsible for the coordination and contribution in DCS
Domain TRANSFORMATION Methodology and Quality Standardization in
HP process for the benefit of the DCS Transition and Transformation
successful planning and execution
 DCS Transformation Deep expertise and practical experience
 Project and Program Management proven knowledge an
Granted with HP Award , Award Date: 9/6/2011

Eingesetzte Qualifikationen

Projektmanagement (IT), IT Service Management (ITSM), Transformation Management, Programm Management

EMEA Pilot’s Execution Manager
ALU, Antverpen
5/2010 – 9/2011 (1 Jahr, 5 Monate)

5/2010 – 9/2011


Responsible for the successful planning and execution of the
key EMEA Server Migration, Virtualization and Consolidation Program
Pilots. Managing a remote Team with more than 20 FTEs worldwide.
Critical Success factor for the Mass Migration execution and Program
overall success:
 EMEA Pilot Mass Migration
 EMEA HP-UX Oracle Pilot
 EMEA Solaris Pilot
 Customer facing, Belgium
 Critical success factor for the rolls outs of the migrations within the

Eingesetzte Qualifikationen

Projektmanagement (IT)

Infrastructure Managed Services Transformation Tower Lead
1/2008 – 10/2009 (1 Jahr, 10 Monate)

1/2008 – 10/2009


Responsible for the coordination of DC Hosting Infrastructure design and implementation, planning and coordination of the migration of
about 400 servers. Responsible for a smooth release to production
acceptance process and service take over by receiving service support
operations teams

Eingesetzte Qualifikationen

Projektmanagement (IT), Transformation Management

EMEA Infrastructure Managed Services Tower Lead
Hewlett Packard Enterprise, Sofia
8/2007 – 1/2008 (6 Monate)
High-Tech- und Elektroindustrie

8/2007 – 1/2008


Contribution in the process of validation of the solution,
delivery model, cost model, risks for the scope of Infrastructure
Management Services of new deals

Eingesetzte Qualifikationen

Projektmanagement (IT)

Team Leader of Configuration Management and Operations
FTS-Bulgaria part of Formula Group, Sofia
1/2005 – 8/2007 (2 Jahre, 8 Monate)

1/2005 – 8/2007


Responsible for:
 Defining, Managing and Control of CM/OP Services Supplied for
more than 6 different international projects during the hall
Project’s Life Cycle.
 Automation Build Procedures.
 Source Code Control and Versioning.
 Environment Support (DEV, QA, PROD) – creation, synchronization
and control in the offices and on SITE.
 Documenting and Tracking – Development Life Cycle procedures
and documentation support, Release Note
 Documents, Installation Guides, Installation Special Instructions
and Guides, Implementation on Site.
 Key position supplying services to Project Management,

Eingesetzte Qualifikationen

Projektmanagement (IT), IT Service Management (ITSM)

Project Management, Customer Control and Implementation
Comet Electronics LTD, Sofia
1/1998 – 12/2004 (7 Jahre)
High-Tech- und Elektroindustrie

1/1998 – 12/2004


Responsible for the management of the design, upgrade,
implementation and control of customized ERP system, specify designed
for the need of the company. Responsible for the successful management
and coordination of the stakeholders belonging to the business,
developers and QAs, based in 3 different countries, including:
 Defining the scope of main functionalities of the product.
 Defining the scope of updates, related to the foreign offices of the
 Defining Integration process.
 Controlling the execution
 UAT Test and Implementation.

Eingesetzte Qualifikationen

Oracle Database, SQL, ERP Beratung (allg.), Projektmanagement (IT)


Oktober 2009
ITIL3.0 Foundation
Dezember 2007
Risk Management - George Washington University, School of Business
Dezember 2007
Project + Comp TIA Project + (Certified PM Professional by Computer Technology Industry Association)
April 2007


Computer Science, Dipl. Eng./Master
Jahr: 1985
Ort: Bulgaria, Sofia


Specialized Trainings
 March, 2001 Introduction to Java Programming, ITinerum, IT Human
Resource Consultants
 January, 2006 Software Test Plan, John Bryce, Israel
 May, 2006 Working with MS Project 2003, ITCE, Microsoft Gold
Certified Partner
 September, 2006 Oracle Database 10g: Introduction to SQL, Oracle
 October, 2006 Oracle Database 10g: Administration to Workshop I,
Oracle University
IT Skills
 Program Languages: Debase, Clipper, Delphi, C++, JAVA, SQL, MS VB,
 Hardware: x86, PC Hardware, LAN, WAN
 Operation Systems: MS-DOS, Windows 95/98/2000/XP/200x/Vista,
Windows NT/3.51/4.0, Unix, Linux
 Data Bases: Inter Base, Oracle
 Networks: Novell Network 3.1x/4.1x, WINDOWS NT 4.x, Linux
 Software Application Tools: Microsoft Office95/97/2000/XP(Word,
Excel, Access, Power Point, Quatro Pro, Paradox, PageMaker, Corel
Draw, Photo Shop
 Software Build Automation Tools & Source Versioning : Final Builder,
Install Shield X, Star Team
 Others: MS Project

Über mich

Highly experienced Program and Senior Project Manager.
Diploma Engineer in Computer Science with more than 25 years of
experience in the IT industry and more than 15 years in the Project
Management field.
PMP® certified and Comp TA Project +™ certified Project Professional.
Technical Professional Certificates in different areas of IT field.
A result driven, highly motivated and success dedicated professional with
proven people management, communication and presentation skills. A
reliable and fair team player with proven leadership strengths, hard worker,
committed to deliver high quality results, in time and according budget. The
professional technical background complements the project and people
management skills and this way guarantees a very successful performance
in both technical and nontechnical fields of management.

Persönliche Daten

  • Bulgarisch (Muttersprache)
  • Englisch (Fließend)
  • Deutsch (Grundkenntnisse)
  • Russisch (Fließend)
  • Europäische Union
35 Jahre und 9 Monate (seit 09/1985)
20 Jahre


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