Project / Programme Management & Consulting

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 11.10.2018

Kurzvorstellung

Program / Project Management, Interim Management
MSP certified, PRINCE2 Practitioner certified, ITIL v3 certified
Telecommunications, Infrastructure, Deployment, Delivery, Rollout, Data Centre Relocation/Outsourcing

Ich biete

IT, Entwicklung
  • Projektmanagement (IT)
    17 Jahre, 7 Monate Erfahrung

Projekt‐ & Berufserfahrung

Manager Theme Cluster, Project Management and Consulting
Banking, k.A., Frankfurt
12/2015 – 4/2016 (5 Monate)
Banken
Tätigkeitszeitraum

12/2015 – 4/2016

Tätigkeitsbeschreibung

Project Management (Multiple Concurrent Projects)

• Support the decision making process for the banks network redesign to comply with regulations (MaRisk) for LAN/WAN (zoned and segmented network), Network Access Control, PKI etc.)
• 7000+ users, 80+ sites worldwide
• Project planning (Time, Scope, Budget, Resources, Risks, Project Plans etc.) in accordance with the banks standards and specifications
• Identify, plan and manage (inter-)dependencies, risks, issues etc.
• To lead and advice project managers for several subprojects
• Preparing internal documentation for project(s) proposals and related presentations
• Acting as focal point for escalations
• Plan and initiate communication structure
• Act as focal point to or from GPL (Program Management) to the relevant stakeholders
• Support sub project managers in selection and steering of external service providers
• Handover full cluster and project framework to the internal project managers

Technical environment: Typical network environment, WAN/LAN, NAC (Network Access Control), PKI etc.

Eingesetzte Qualifikationen

Projektmanagement (IT), WAN, LAN


Rollout Manager, Project Management for International WAN Rollout (Provider Chan
Vodafone Global Enterprise, Germany, UK, Düsseldorf / Essen
11/2014 – 6/2015 (8 Monate)
Telekommunikation
Tätigkeitszeitraum

11/2014 – 6/2015

Tätigkeitsbeschreibung

Project Manager Rollout for international WAN Infrastructure Migration
for an Multi-national Industrial Corporation (ThyssenKrupp, EMEA)
To lead and deliver a set of concurrent international migrations:
• Customer-facing role and first-class communication skills are required
• Tracking the networking site lifecycle from order to delivery and supervising engineers
• Lead technical planning sessions (WAN/LAN/inter-carrier NNI etc.)
• Planning, presenting and giving workshops
• Work in accordance with Vodafone methodologies and in particular the agreed Managed Service Governance Framework
• To liaise with relevant stakeholder Management and ensure customer approval of implementation plans
• To coordinate with all relevant staff to ensure availability of necessary resources
• To manage the client relationship
• To assist in the transitioning of implementation delivery activities and responsibilities from the delivery work stream into the BAU structure
• To participate in lessons learned reviews following milestones and assist in the development of a delivery model for the core proposition
• Communicate best practice from this for future implementations
• To transfer best practice knowledge of Customer implementation and transition into other customer Programmes Teams, identifying repeatable and sustainable processes

Technical environment: Typical Global Telecom Supplier environment, MPLS, NNI, etc.

Eingesetzte Qualifikationen

Projektmanagement (IT), Transition Management


Program and Project Management, Service Management, Proof of Concept Consultant
Merck KGaA, International Pharmaceutical, Chemical, Darmstadt
9/2013 – 6/2014 (10 Monate)
Life Sciences
Tätigkeitszeitraum

9/2013 – 6/2014

Tätigkeitsbeschreibung

Service provider change for 180 sites worldwide. Outsourcing for WAN/LAN/WLAN/UCC (Unified Communication and Collaboration) services
To lead and deliver a set of concurrent international projects:
• Outsourcing, Management of external service providers
• Evaluate service partner for Managed Services (WAN, LAN and related)
• Service provider change, plan and support RFP, contract negotiations
• Creation of follow up program and project plans
• Identify and plan overall program and project dependencies
• Analyze service process dependencies and plan process integration
• Co-ordinate the implementation of solutions (EMEA, LAAM)
• Planning a technical proof of concept, creation of acceptance test plans
• Co-ordinate the implementation of solutions
• Site communication, reporting and documentation
• Co-ordinate internal Validation and Qualification processes (GxP)

Technical environment: Heterogeneous network infrastructure: Networking Technologies (Security), WAN, LAN, WLAN, SWA Proxy Cloud Services (Blue Coat), DLP (Data Loss Prevention), MPLS, IP, VoIP, Video, Lync, QoS, RAS, Riverbed, Load Balancer, Cisco, HP etc.

Eingesetzte Qualifikationen

Projektmanagement (IT), Transition Management, Programm Management


Manager IT Infrastructure Services, Program and Project Management
TBVC, International Automotive Supplier, Germany (, Breuberg
11/2012 – 7/2013 (9 Monate)
Automobilindustrie
Tätigkeitszeitraum

11/2012 – 7/2013

Tätigkeitsbeschreibung

International Project and Program Management
To lead and deliver a set of concurrent international projects (post merger)
• Consulting and setting up of Project and Program Management strategies and procedures
• Develop Plans, Policies & Procedures, to develop the TBVC organisational PMO framework related to the projects
• Develop the projects, processes, resources and timescales, co-ordinate the implementation of solutions
• Project management:
Developing network infrastructure and implementation guidelines,
WAN migration,
Network Carve-out, (DNS, DHCP, VPN, VRF etc.)
Deployment of WAN optimization (Riverbed),
Setting up DMZ,
Deployment of RADIUS authorization service,
Infrastructure replacement and restructuring for several sites worldwide, including data centres

Interim Manager IT Infrastructure Services
Responsible for IT infrastructure services within all regions (AMER, APAC, EMEA) in conjunction of an ongoing IT landscape streamlining after an Mergers & Acquisitions process
• Manage IT 2nd level staff in various sites in different countries including responsibility for all related administrative tasks, setting goals and objectives
• Coordinate 2nd level technicians to support 1st level staff to resolve IT infrastructure escalated incidents and problems across all regions Coordination and management of external resources and service providers
• Escalation instance for all problem management tasks.
• Prioritize 2nd level activities based on defined SLA’s
• Contribute actively ideas to improve existing IT processes/services.
• Responsible for the definition of technology roadmaps for implementing new IT Infrastructure Services.
• Contribute in planning and implementation of projects by supporting roll- outs considering objectives, scope, deliverables, budget, time lines and staffing requirements.
Technical environment: Heterogeneous network infrastructure (Data centre, Server, WAN, LAN, MPLS, IP, VoIP, DNS, DHCP, VPN/VRF, Video, QOS, Riverbed, Cisco etc.)

Eingesetzte Qualifikationen

Projektmanagement (IT), IT Portfoliomanagement, Transition Management, Interim Management, Programm Management


Project Management
DB Systel, International Railway, Transportation a, Frankfurt
6/2012 – 10/2012 (5 Monate)
Logistikdienstleister
Tätigkeitszeitraum

6/2012 – 10/2012

Tätigkeitsbeschreibung

Planning and migration of about 150 sites throughout in UK and France
• Infrastructure audits (site surveys)
• Migration and deployment of WAN, LAN, WLAN and VoIP infrastructure
• Includes Data Centre connectivity
• New accounting and billing systems
• Definition, implementation and optimization of operational processes
• External suppliers and service providers in UK
• Infrastructure projects in an international environment
• Network rollout in an international environment
• Analysis, development and implementation of processes in an international environment
• In accordance to IT-Governance and Security guidelines
Technical environment: Heterogeneous network infrastructure (WAN, LAN, IP, VoIP, Video, QOS, etc.), Data Centres

Eingesetzte Qualifikationen

Projektmanagement (IT), Transition Management


Project Management (concurrent projects)
AXA Technology Services, International Insurance C, Winterthur
1/2011 – 11/2011 (11 Monate)
Versicherungen
Tätigkeitszeitraum

1/2011 – 11/2011

Tätigkeitsbeschreibung

Professional Project Management to lead and deliver a set of concurrent projects.

• Telecom Network Infrastructure change, nationwide IP Readdressing of agency WAN and Campus
• TEM (Telecom Expense Management)
Scoping and PM of Telecom Billing System and processes (Mobile, Fixed, Data)
• Deployment and distribution of company wide software
update IE 9
• Proof of concept for deployment of SAP infrastructure in new Data Centre
• CMI UW (Common Email Inbound Underwriting)
Provide Email and document scanning workflow
• Provide Web Services Infrastructure to enable the migration to WS and the replacement of CORBA
• Provide UDM (Universal Data Mover) to enable migration from C:D (Connect Direct)
• Remote office WAN/LAN deployment / relocation
• Jboss Provide customized Jboss application server on customer demands

Eingesetzte Qualifikationen

Projektmanagement (IT), Rechenzentrums-Organisation


Programme and Senior Project Management
AT&T, EMEA Transition – International Telecommunic, Frankfurt
12/2009 – 7/2010 (8 Monate)
Handel
Tätigkeitszeitraum

12/2009 – 7/2010

Tätigkeitsbeschreibung

Program/Senior Project Management to lead and deliver a major program of large WAN/LAN customer projects (WAN, LAN, Office, Data Centre relocation and outsourcing, Voice, IPT)
To deliver a range of complex project types within an outsourcing international environment

• Work with sales team on project management offer in
pre-sales phase
• Customer facing representing AT&T along the project life
• Creating internal and external progress reporting to an
executive audience
• Build and manage virtual project teams
• Manage project team members from different organizations
• Ensuring there is a governance model in place as well as a
communication plan
• Analysis and change of processes and structures
• Establishing a reporting structure and escalation process
• Determine and analyse risks to project delivery
• Working in a highly changeable environment
• Turnaround of challenging projects in a given environment
to success

Eingesetzte Qualifikationen

Projektmanagement (IT), Rechenzentrums-Organisation, Transition Management, Programm Management


Senior Project Management, set of projects
BP, Leading Oil and Energy Supplier, UK, London
8/2009 – 11/2009 (4 Monate)
Öl- und Gasindustrie
Tätigkeitszeitraum

8/2009 – 11/2009

Tätigkeitsbeschreibung

WAN/LAN, Relocations, Spain
Implementation of Monitoring Tools Data Centre, USA, Europe, Asia
Server Deployment Data Centre, UK
Disaster Recovery Data Centre decommission, Portugal
WAN/Office Relocation, Germany
WAN/Office Relocation, Austria
Communication infrastructure PCI compliant Card Payment Services, Austria, Germany, UK
LAN upgrade, IPSec VPN, UK
Server replacement and VPN setup, UK, Taiwan
Change- und Release-Management, ITIL compliant

Eingesetzte Qualifikationen

Projektmanagement (IT)


Senior Project Management for multinational
BP, Leading Oil and Energy Supplier Spain, UK, Ger, Madrid
10/2007 – 2/2009 (1 Jahr, 5 Monate)
Öl- und Gasindustrie
Tätigkeitszeitraum

10/2007 – 2/2009

Tätigkeitsbeschreibung

Senior Project Management for multinational rollout of ADSL, VSAT and GPRS Telecom infrastructure, systems and applications for retail stations in Spain Mainland and Islands, Andorra, Gibraltar, North Africa

BP, Leading Oil and Energy Supplier
Spain, UK, Germany

Successful Launch – Clients statement:
”…So, from this part of the business (myself as Loyalty Manager), I have to to tell you: Congratulations!
You’ve worked very hard in these months, you’ve overcome a lot of problems, but on February 10th, thousands and thousands of BP customers have started to see Premierplus with new eyes, and Premierplus has started a new era.
BP Premierplus is going to be the best Loyalty Scheme in Spain, and you will be part of the first chapter of this success story.”

Rollout of a new Telecom infrastructure for 700+ retail stations to support the migration to new NCT-T (Non Cash Transaction Terminal) applications
Full Project life cycle management from inception to successful launch
Identify and document the project scope and objectives (deliverables, target delivery dates, budget, resources, quality)
Perform due diligence to determine all customer requirements relevant to the current or existing environment
Budget (CAPEX and OPEX) and Resource responsibility (>4 Mio US$)
Determine equipment, services, resources and related work effort (time)
Perform risk assessment (identification, analyze, probability, impact, mitigation)
Perform HSSE (Health, Safety, Security, Environment) assessment and accreditation
Management of various 3rd party suppliers (Spain, Germany, UK, Poland, Italy, France, Portugal)
• Telecom & network suppliers
• Cabling, logistics, local LAN integration
• Loyalty card transaction service providers
• Fleet card and credit card suppliers
• EPS (Electronic Payment System) supplier
• Test Lab integration
International coordination for installations including the complete scope from site surveys until acceptance testing
Coordination of internal and external customers (COCO, DODO)
Integration of internal and external support organization access for Spain, Portugal and Germany
Manage SLA compliance, implement the support processes
Training and handover to internal and external teams
Perform post project review and close out (scope, deliverables, outcomes, financials)
Technical environment:
ADSL, VSAT, GPRS, WiFi, Meshed Broadband Networks, MPLS, VPN’s (L2 and L3), various Point Of Sale (POS) systems

Eingesetzte Qualifikationen

Projektmanagement (IT), Transition Management


Programme Management Wireless Tactical Plan 2007
Nortel (CALA Business Unit), Bahamas Telecommunica, Nassau
4/2007 – 6/2007 (3 Monate)
Telekommunikation
Tätigkeitszeitraum

4/2007 – 6/2007

Tätigkeitsbeschreibung

4/2007 – 6/2007 Project: Programme Management Wireless Tactical Plan 2007
Management of multiple concurrent projects; Rebranding and Roll-Out of GSM/CDMA Products and Services, Nationwide and Roaming
Nortel (CALA Business Unit), Bahamas Telecommunication Services (BTC)
Nassau, Bahamas


Achievements:

Successful Launch of programme and projects
Revenue impact: US$ 30+ Millions pa.

Validate and finalize the Wireless 2007 Tactical Plan
Defining the applications roadmap, validate necessary business models, define all required resources necessary for launch and develop the launch schedule. Service descriptions to develop and distribute to all necessary functions within BTC
Enable BTC to prepare to support the new service launches
Manage the Service Planning Phase to move toward attainment of the following business target objectives:
• Providing free Voice Mail service for call completion
• GSM relaunch: Migrate 70% of TDMA users to the GSM network
• Launch and expand CDMA roaming capabilities to increase revenues
• Develop a data product portfolio to increase revenues
Select the applications and services to be launched during 2007, based on
• Market opportunity (market readiness and profitability – business case)
• OSS and Support organization readiness and integrity
• Technical Compatibility
• Channel readiness
Interview BTC Senior Executives to understand the overarching strategic and tactical business drivers
Interview the BTC team that produced the materials to understand the basis of their decisions
Develop applications launch roadmap with a definition of success criteria
Identification of all resources necessary for launch
Develop the launch schedule in a Gant Chart model showing critical path activities
Review and refine Business Cases, CAPEX / OPEX and Revenue
Review Market Segments and Target Market Assumptions
Review Market Demographics for Target Markets and/or Market Trial Geography
Review of pre-set Revenue/Gross Margin/Market Penetration goals
• TDMA to GSM migration
• New Users, New products (VAS, Data etc.)
• Wholesale strategy
Examine regulation constraints
Presentation to BTC Executive Committee for approval
Selection of Executive Sponsor for the execution of the BTC Wireless 2007 Tactical Plan Program
Review Packaging and Pricing Overview, General Competitive Analysis
Review Initial Market Feedback Process and Surveys/Questionnaires

Eingesetzte Qualifikationen

Projektmanagement (IT), IT Portfoliomanagement, Programm Management, Unternehmensberatung


Full life cycle Project Management for launching: VoIP / Next Generation Network
Nortel (CALA Business Unit), Telecommunication Ser, Port of Spain
8/2006 – 12/2006 (5 Monate)
Telekommunikation
Tätigkeitszeitraum

8/2006 – 12/2006

Tätigkeitsbeschreibung

Develop Plans, Policies & Procedures, to develop the organizational framework related to the project
Develop the project, processes, resources and timescales
Support the sales, marketing and technical teams:
• Service Fulfillment, Sales, Service Order Flow
• Service Assurance, Post Sales
• Corporate IT, Development of Portals, Billing/Mediation etc.
• Supply Chain Management
• Marketing Product Development
• Marketing Communication
• Sub-Contractors and Third Party Supplier Management
• Training
Co-ordinate the implementation of solutions
Take ownership of the issues, through root cause analysis and resolution
Communicate changes and potential risks to the Senior Management
Develop Training Materials, Conduct training
Draft, develop and maintain project documentation
Technical Environment: Nortel MCS 5200 (VoIP/SIP), CS2K, VoIP Peripherals

Eingesetzte Qualifikationen

Projektmanagement (IT)


Managing Director and Shareholder / Freelance
PosterNow GmbH, Darmstadt
1/2001 – 6/2006 (5 Jahre, 6 Monate)
Handel
Tätigkeitszeitraum

1/2001 – 6/2006

Tätigkeitsbeschreibung

Company management, executive level
Strategic planning and product placement,. Direct and indirect sales
Project management of planning, design and operating of the online shopping
site including data base, multilingual and multicurrency ordering system
function and integration of supply chain processes
Online marketing (mailing, banner, affiliate-programs, auctions)
Human resource management, responsible for up to 38 employees
Public relations

Eingesetzte Qualifikationen

Projektmanagement (IT), IT Portfoliomanagement, Geschäftsfeldstrategie, E-Commerce


Managing Director / Freelance
Faust Multimedia Internet Service, Frankfurt
1/1996 – 12/2000 (5 Jahre)
Dienstleistungsbranche
Tätigkeitszeitraum

1/1996 – 12/2000

Tätigkeitsbeschreibung

Provider service, web space, domain name service, web design.
Planning, development and operating of a search engine
http://www.shoppingservice.com
Planning, development and operating online shopping sites with data base
integration and ordering functionality
Internet marketing, mailing list processing, banner, affiliate programs,
search engine optimisation
Human resource management for freelancers
Public relations, press campaigns

Eingesetzte Qualifikationen

Projektmanagement (IT), ISP (Internet Service Provider), Internet / Intranet, IT-Beratung (allg.), Unternehmensberatung, Geschäftsfeldstrategie


Marketing Manager Central European Region
Network Systems GmbH (Germany, Austria, Switzerlan, München
2/1993 – 12/1995 (2 Jahre, 11 Monate)
Telekommunikation
Tätigkeitszeitraum

2/1993 – 12/1995

Tätigkeitsbeschreibung

Mid and long term strategic planning, product placement,
Business development, build up of strategic partnerships e.g.
• German Telekom
• DeTeSystem
• Alcatel
• Siemens
Market and competition analysis
Budgeting and profit/loss responsibility
Sole responsibility for organisation and accomplishment of fairs,
trade shows, road shows and customer events
Responsible for 3 product marketing managers
Training and education of sales representatives
Publication of professional articles
Marketing communication, public relation, press campaigns, supervising
of the PR agency

Eingesetzte Qualifikationen

Marketing (allg.), Strategisches Marketing, Produktmanagement


Product Marketing Manager
UB Networks (Ungermann-Bass) Deutschland GmbH, (Ge, Frankfurt
2/1991 – 12/1993 (2 Jahre, 11 Monate)
Telekommunikation
Tätigkeitszeitraum

2/1991 – 12/1993

Tätigkeitsbeschreibung

Analysis and evaluation of market needs
Demand analysis of technical product requirements, product management
Support of the American and European headquarter in creating market and
competitive analysis for the German market
Support of the European marketing organisation in terms of public relation
and co-operation with PR agencies
Organisation of fairs and trade shows
Participation of congresses and seminars
Attending of internal and external training, national and international
Customer and staff training
Publication of articles

Eingesetzte Qualifikationen

Strategisches Marketing, Produktmanagement


Systems Engineer
UB Networks (Ungermann-Bass) Deutschland GmbH, (Ge, Frankfurt / Büssel
10/1989 – 12/1991 (2 Jahre, 3 Monate)
Telekommunikation
Tätigkeitszeitraum

10/1989 – 12/1991

Tätigkeitsbeschreibung

Design of network concepts according to customer demands
Product consulting and customer presentations
Installation at customer sites
Organisation and supervising of updates and hotline as well as maintaining
the in-house network
Preparation and Installation of test installations
Responsible for managing of support contract customers

Eingesetzte Qualifikationen

OSI (Open Systems Interconnection Model)


Technician Telecommunication Systems
German Telecom, Chemnitz
9/1975 – 6/1984 (8 Jahre, 10 Monate)
Telekommunikation
Tätigkeitszeitraum

9/1975 – 6/1984

Tätigkeitsbeschreibung

Planning, Installing and Maintaining of CPE, PBX, PABX, PSTN

Eingesetzte Qualifikationen

Festnetz / Telefonanlagen / Fax


Zertifikate

Managing Successful Programmes (MSP certified)
Juni 2015

IT Infrastructure Library (ITIL v3 Foundation certified)
März 2014

Project Management (PRINCE2 Practitioner certified)
Mai 2010

Ausbildung

Dipl.-Ing. (M.Sc.) Electrical Engineering / Technical Communication Technologies
(Diplom)
Jahr: 1990
Ort: Frankfurt M.

Qualifikationen

Dipl.-Ing. (M.Sc.) Electrical Engineering / Technical Communication Technologies
University of Applied Sciences Frankfurt, Germany
MSP certified, PRINCE2 Practitioner certified, ITIL v3 certified

Über mich

General Emphasis:
Since 1990 experienced in ICT business
International management and business experience
Interpersonal and Intercultural skills, Stakeholder and 3rd Party Management
Marketing, Business Development, Communication, Public Relations
Networking, Ecommerce, Supply Chain

Industries - project experiences:
Telecommunication, Energy (Oil & Gas), Retail, Financial (Banking, Insurance), Transportation and Logistics (Railway), Automotive, Pharmaceutical, Chemical and Life Science, Industrial, Banking

Persönliche Daten

Sprache
  • Deutsch (Muttersprache)
  • Englisch (Fließend)
  • Spanisch (Gut)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
Profilaufrufe
491
Alter
59
Berufserfahrung
43 Jahre und 4 Monate (seit 06/1975)
Projektleitung
15 Jahre

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