Skype for Business, MS Teams, Office 365, Azure AD, System Administrator

9/2019 – 7/2020

found in reference description 4
Ensure the functionality and operational reliability of the server infrastructure and clients. Responsible for the administration and maintenance of Microsoft Windows Server farms. Carry out error analyses and find solutions. Provide technical support to the German speaking [...] AG employees (Backend).
Duties include:
 Configuration and support of the worldwide DEUTZ server infrastructure administrator.
 Installation, configuration, operation and further development of the Microsoft Windows
Server infrastructure and client design.
 Administration of Windows Server (2012-2019) systems (operating systems, mail, user
administration, GPOs...), sizing and tuning of server systems.
 Administration of Skype for Business and Microsoft Teams.
 Administration of Microsoft Online Services like SharePoint, Exchange Online, Office 365
and Azure (AD, MFA and Connect) infrastructures.
 Work on projects such as the renewal of servers and their components, rollouts, migrations,
extensions and optimisation of clients.
 Responsibility for safety concepts and operational concepts.
 PowerShell script programming for administrative purposes.
 Administration of storage systems (Virtualization, SAN, NAS...).
 Look after projects and managing and motivating internal and external delivery teams.
 Create and maintain comprehensive project documentation.
(June 2017 – August 2019 Riyadh – Saudi Arabia) Al Sarif Group, IT Project Manager and System Administrator, Full – Time Job
Manage a group of IT projects to implement engineering support IT systems. Plan and coordinate the delivery and transition into service of these projects, managing work-orders, risks, issues, quality and timescale; ensuring that business requirements are met; and that the suppliers are provided with support and information required from the business in order to fulfil agreed project dependencies. Manage the projects including the creation of Project Initiation Documents and Highlight Reports.
Duties include:
 Lead technical projects, including identification of project scope, requirements, deliverables,
and coordination of project design and implementation activities.
 Lead helpdesk support efforts, making sure all desktop applications, workstations, and related
equipment problems are resolved in a timely manner with limited disruptions.
 Design and Implementation a new single Skype for Business server 2015, including (Frontend Server 2015, Backend Database (SQL Server 2014), Persistent Chat and Office Online Server)
for internal use only.
 Design and Implementation a new SharePoint Foundation Server 2013, including Backend
Database (SQL Server 2014).
 Support for the further design, planning, rollout and operation of UCC (Unified
Communication & Collaboration) on-premise environment in cooperation with an external
service provider - based on Microsoft Skype for business.
 Developing and managing the support processes for the IT team.
 Implementing and maintaining the company’s IT policies.

Windows Server (allg.), Projektmanagement (IT), Microsoft SharePoint Server, VMware vCenter, Microsoft Azure, Microsoft Office 365, Skype for Business (Anwenderkenntnisse)

6/2017 – offen

Manage a group of IT projects to implement engineering support IT systems. Plan and coordinate the delivery and transition into service of these projects, managing work-orders, risks, issues, quality and timescale; ensuring that business requirements are met; and that the suppliers are provided with support and information required from the business in order to fulfill agreed project dependencies. Manage the projects including the creation of Project Initiation Documents and Highlight Reports.

Projektleitung / Teamleitung (IT)

3/2017 – 6/2017

Provide architecture, engineering and project support for Microsoft Skype for Business Server, providing guidance and deep technical knowledge on various Skype for Business architecture elements deployed in an Enterprise environment. This involves prototyping, creating solutions, blueprints, roadmapping, technical delivery and coordination with multiple stakeholders and peer technical groups through detailed documentations & presentations. Provide Microsoft Skype for Business and Microsoft Exchange technical support to the German speaking DVV (Duisburger Versorgungs- und Verkehrsgesellschaft mbH) employees.

Windows Server (allg.), Microsoft Exchange, Microsoft SharePoint Server