IT Support, Videokonferenz (Polycom,Cisco), Netzwerk, Windows, Linux, Virtualisierung

1/2016 – offen

Videokonferenz Support (DMA, RMX, RPRM, RPAD, Web Suite). Updates, troubleshooting

24/7 Support, IT-Support (allg.)

8/2012 – offen

• On-site management of multi-million dollar Real Presence, Tele Presence and Infrastructure solutions.
• Being the main communicator with customers during the Project delivery stage ensuring project completion on time and in the most cost effective way possible.
• Managing customer expectation and ensuring successful project completion by creating and managing documentation during the “closing a project” stage.
• Utilizing Polycom’s online and offline information systems in order to report project status, expenses, timelines.
• Delivery of Polycom network product solutions
• implementation of streaming product solutions
• Delivering familiarization and technical training for Telepresence, Real Presence and Infrastructure products to partner, customer, and company engineers as well as sub-contractors.

Videotechnik

1/2007 – offen

Videokonferenz installation
Netzwerk Beratung
Microsoft Hub Surface installation und Konfiguration
Site surveys.

Videotechnik