freiberufler Project/Program Manager, Delivery Manager auf freelance.de

Project/Program Manager, Delivery Manager

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  • 61267 Neu-Anspach
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  • 04.03.2024

Kurzvorstellung

Senior Delivery/Program Management Professional with over 30 years experience in the IT-industry; extensive knowledge and first-hand experience in managing the delivery of IT-services; management of application transition&transformation endeavors

Auszug Referenzen (3)

"Hr. P. wurde als Projekt Manager eingesetzt ein Win 10 Migration abzuschließen. Weitere Aufgaben kamen hinzu, die alle sehr positiv erfüllt wurde"
Project Manager, Interim Account Project Lead
Peter Rader
Tätigkeitszeitraum

3/2019 – 4/2020

Tätigkeitsbeschreibung

Project management “SD WAN migration”
 Change to a new WAN provider; replacement of MPLS; migration of
customer sites and data center to SD WAN
Project management / SCRUM Master “Windows 10 Feature Update 1903”
 Project was set up and managed as an agile endeavor; updating Microsoft
infrastructure (Server 2016); updating Windows 10 version 1803 to version
1903;
Project management “Decommissioning of Windows 7 infrastructure”
 Finalizing the project; managing customer acceptance and executing
financial close down
Temporary substitution of the Account Project Lead
 Being responsible for the delivery of all projects of the account
Project management “Windows 10 rollout”
 Close down of the project; managing customer acceptance and executing
financial close down

Eingesetzte Qualifikationen

Projektmanagement (IT), SCRUM

"Sehr gute Zusammenarbeit. Angesehener Mitarbeiter beim Kunden. Erfolgreiche Durchführung seiner Tätigkeiten. Motiviert und engagiert."
Line Manager, Project/Program Manager, Account Delivery Executive (Festanstellung)
Bernhard Termer
Tätigkeitszeitraum

4/2012 – 2/2019

Tätigkeitsbeschreibung

 Led the delivery unit “software development and maintenance” for an internal telecommunication company with a team size of around 50 on-site/offshore colleagues for the following portfolio: Online and batch components of Customer Care & Billing systems, Barring Management System, Letter Management System, Fraud Management System
 Line management of the “onsite” team
 Steered the international development and delivery team (Germany and India) and executed the governance for the offshore software de-livery
 Transition/transformation management (switch to a global delivery model in conjunction with delivery unit in India)
 Supervised the resource, capacity and schedule planning of the project teams
 Was responsible for the effort estimation and the statement of work of the billing system domain
 Was responsible for meeting the SLA’s of the delivery unit
 Executed the escalation management
 Managed the vendors
 Worked on the improvement of the internal delivery processes
 Managed the CRM project turn-around based on a global delivery model regarding a critical account in Munich
 Focused on delivery improvements (people, processes, method/tools)
 Managed Enterprise Data Warehouse upgrade project for a multina-tional Scandinavian telecommunication company
 Coordinated the development of solution options with internal ex-perts, vendors (Teradata, Informatica) and virtual international teams (Europe, Canada, USA, China)
 Managed the decision process on the solution for the DWH project

Eingesetzte Qualifikationen

Programm Management, Projektmanagement

"Sehr erfahrener und umsichtiger Abteilungsleiter mit umfangreichen Fähigkeiten in Führung und im Projekt- und Programm-Management"
Head of Fixed Net Billing Systems (Festanstellung)
Bernhard Wolz
Tätigkeitszeitraum

11/2001 – 3/2012

Tätigkeitsbeschreibung

- Line management of a software development and maintenance department focusing on the billing domain with 18 direct reports plus 16 external team members
 Was also in charge of reference data changes
 Delivery management; vendor management
 Budget planning / IT-controlling; accountable for a yearly budget of 2.5 million €
 Member of requirement management board
 Managed project "Single Bill": RfP preparation aimed at consolidating two billing legacy systems by focusing on the billing/accounts receivable part with up to 30 project participants
 Carried out vendor selection for outsourcing of IT development based on RFI/RFP process including two visits to India
 Defined service catalogue for an outsourcing contract representing the billing domain
 Drafted and compiled an outsourcing contract for software develop-ment and maintenance services
 Led negotiations with offshore vendor on SLA’s

Eingesetzte Qualifikationen

Programm Management, Projektmanagement

Qualifikationen

  • Delivery Management
  • IT Portfoliomanagement
  • PMO (IT)
  • Programm Management
  • Projektleitung / Teamleitung
  • Projektmanagement
  • Softwareentwicklung (allg.)
  • Transition Management

Projekt‐ & Berufserfahrung

Transition Manager
Infosys / Mercedes-Benz Group AG, Home Office
9/2021 – 2/2022 (6 Monate)
Automobilindustrie
Tätigkeitszeitraum

9/2021 – 2/2022

Tätigkeitsbeschreibung

Managing the transition of network services (tools, security, cross-functional services) for two plants (Bremen and Rastatt) towards the service commencement date

Eingesetzte Qualifikationen

Transition Management

Project Manager, Interim Account Project Lead
DXC Technology: Einsatz bei KSB SE & Co. KGaA, Frankenthal
3/2019 – 4/2020 (1 Jahr, 2 Monate)
Maschinen-, Geräte- und Komponentenbau
Tätigkeitszeitraum

3/2019 – 4/2020

Tätigkeitsbeschreibung

Project management “SD WAN migration”
 Change to a new WAN provider; replacement of MPLS; migration of
customer sites and data center to SD WAN
Project management / SCRUM Master “Windows 10 Feature Update 1903”
 Project was set up and managed as an agile endeavor; updating Microsoft
infrastructure (Server 2016); updating Windows 10 version 1803 to version
1903;
Project management “Decommissioning of Windows 7 infrastructure”
 Finalizing the project; managing customer acceptance and executing
financial close down
Temporary substitution of the Account Project Lead
 Being responsible for the delivery of all projects of the account
Project management “Windows 10 rollout”
 Close down of the project; managing customer acceptance and executing
financial close down

Eingesetzte Qualifikationen

Projektmanagement (IT), SCRUM

Line Manager, Project/Program Manager, Account Delivery Executive (Festanstellung)
HP Enterprise / DXC Technology, Bad Homburg, München
4/2012 – 2/2019 (6 Jahre, 11 Monate)
Telekommunikation
Tätigkeitszeitraum

4/2012 – 2/2019

Tätigkeitsbeschreibung

 Led the delivery unit “software development and maintenance” for an internal telecommunication company with a team size of around 50 on-site/offshore colleagues for the following portfolio: Online and batch components of Customer Care & Billing systems, Barring Management System, Letter Management System, Fraud Management System
 Line management of the “onsite” team
 Steered the international development and delivery team (Germany and India) and executed the governance for the offshore software de-livery
 Transition/transformation management (switch to a global delivery model in conjunction with delivery unit in India)
 Supervised the resource, capacity and schedule planning of the project teams
 Was responsible for the effort estimation and the statement of work of the billing system domain
 Was responsible for meeting the SLA’s of the delivery unit
 Executed the escalation management
 Managed the vendors
 Worked on the improvement of the internal delivery processes
 Managed the CRM project turn-around based on a global delivery model regarding a critical account in Munich
 Focused on delivery improvements (people, processes, method/tools)
 Managed Enterprise Data Warehouse upgrade project for a multina-tional Scandinavian telecommunication company
 Coordinated the development of solution options with internal ex-perts, vendors (Teradata, Informatica) and virtual international teams (Europe, Canada, USA, China)
 Managed the decision process on the solution for the DWH project

Eingesetzte Qualifikationen

Programm Management, Projektmanagement

Head of Fixed Net Billing Systems (Festanstellung)
Arcor/Vodafone D2, Eschborn
11/2001 – 3/2012 (10 Jahre, 5 Monate)
Telekommunikation
Tätigkeitszeitraum

11/2001 – 3/2012

Tätigkeitsbeschreibung

- Line management of a software development and maintenance department focusing on the billing domain with 18 direct reports plus 16 external team members
 Was also in charge of reference data changes
 Delivery management; vendor management
 Budget planning / IT-controlling; accountable for a yearly budget of 2.5 million €
 Member of requirement management board
 Managed project "Single Bill": RfP preparation aimed at consolidating two billing legacy systems by focusing on the billing/accounts receivable part with up to 30 project participants
 Carried out vendor selection for outsourcing of IT development based on RFI/RFP process including two visits to India
 Defined service catalogue for an outsourcing contract representing the billing domain
 Drafted and compiled an outsourcing contract for software develop-ment and maintenance services
 Led negotiations with offshore vendor on SLA’s

Eingesetzte Qualifikationen

Programm Management, Projektmanagement

System Planer, Project Manager, Team Leader (Festanstellung)
Arcor, Eschborn
4/1996 – 10/2001 (5 Jahre, 7 Monate)
Telekommunikation
Tätigkeitszeitraum

4/1996 – 10/2001

Tätigkeitsbeschreibung

•Requirement analysis and logical design; applied object oriented method
•Managed several IT-projects across functional boundaries with focus on inter-carrier billing, leased line management, inventory management, number portability, order processing (3 – 10 project participants)
•Led team “Service Provisioning and Backend Processes"

Eingesetzte Qualifikationen

Projektleitung / Teamleitung (IT)

IT-Consultant (Festanstellung)
UNISYS Deutschland GmbH, Sulzbach
7/1993 – 3/1996 (2 Jahre, 9 Monate)
IT-Dienstleister
Tätigkeitszeitraum

7/1993 – 3/1996

Tätigkeitsbeschreibung

●Supported a pre-sales team in selling geographic information systems (GIS) as well as publishing systems
●Developed marketing material; carried out software demos (GIS)
●Gave presentations on software solutions (GIS) and the company´s vision
●Consulted customers in all phases of the software life cycle concerning geographic information systems (GIS)
●Analyzed and designed system interfaces for an publishing solution

Eingesetzte Qualifikationen

Software engineering / -technik

IT-Consultant (Festanstellung)
Ploenzke Informatik, München
3/1990 – 6/1993 (3 Jahre, 4 Monate)
IT-Dienstleister
Tätigkeitszeitraum

3/1990 – 6/1993

Tätigkeitsbeschreibung

●Carried out a requirement analysis for a Network Information System (NIS) of a utility company
●Developed data models and functional specifications for the public utility company in Munich
●Applied the Software-Engineering-Concept ISOTEC (Software Engineering Best Practice of Ploenzke) with a CASE-tool
●Prepared and conducted workshops and trainings on „Thematic Mapping” for SIEMENS in Germany and England
●Acted as trainer on ISOTEC for Ploenzke employees

Eingesetzte Qualifikationen

Software engineering / -technik, Schulung / Training (IT)

Zertifikate

PMP
2013
ITIL v.3. Foundation
2008

Ausbildung

Geography, Sociology, Statistics
Diplom-Geograph
1989
Georg-August Universität Göttingen / UC Riverside

Über mich

dedicated, reliable, drive to get the job done, down to earth with a good sense of humor

Weitere Kenntnisse

PMP certified Senior Delivery/Project/Program Management Professional with over 30 years experience in the IT-industry, mainly telecommunications; extensive knowledge and first-hand experience in managing the delivery of IT-services, mainly software development and delivery; strong record in managing application transitions & transformation endeavors based on a global delivery model

Persönliche Daten

Sprache
  • Deutsch (Muttersprache)
  • Englisch (Fließend)
  • Spanisch (Grundkenntnisse)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
Home-Office
bevorzugt
Profilaufrufe
3064
Berufserfahrung
34 Jahre (seit 03/1990)
Projektleitung
10 Jahre

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