Network Support Specialist/Operations Professional


Indisch
30 Jahre
25 Euro
22.03.2017
60489 Rödelheim
Nähe des Wohnortes

Kurzvorstellung

I have experience in maintaining applications and managing the World wide Network of the Client. Have gathered experience in ITIL concepts, Incident Management, Maintaining the knowledge base for incident management & performance management of Apps.

Ich biete

IT, Entwicklung
Testing (IT)
2 Jahre , 6 Monate Erfahrung
Incident Management
1 Jahr , 7 Monate Erfahrung

Projekt- & Berufserfahrung

Tätigkeitsbeschreibung

Monitoring both Batch and Console Jobs using standard tools like CA SOI, CA Spectrum, Wallboard, Control M, Dec Scheduler and custom batch monitoring tools like Plato.
Monitoring Worldwide Network using CA Spectrum One Click, act as a network operator and perform all the Level 1 operations on the router and escalate the issue with the carrier and follow up with the carrier until the issue is resolved/services are restored.
Monitoring of Windows/Linux services like awservices and perform Basic Level 1 troubleshooting like restarting the services and if not working pass onto the relevant application team.
Perform Level 1 operations on the CFT failed transfers like identifying the reason, trying to restart the failed CFT file transfer if not successful escalate to dedicated team or related application team
Act as Incident management during out of hours create P1 and P2 incidents and notify all the stake holders about the status every 15 minutes
Monitor for alerts and Create Incidents for all the alerts shown in CA SOI and escalate critical alerts to the application team.
Reset user Profile/Password using the Active Directory Services.
Update the Cisco Routers and Switches.
Performance Management of the Servers, Disks, Networks.


Eingesetzte Qualifikationen

Incident Management, ITIL, Server-Monitoring, Active Directory, WLAN (Wireless Local Area Network)

Kommentar des Kunden

Diese Referenz wartet auf eine Bestätigung

Tätigkeitsbeschreibung

Monitoring the jobs scheduled for the time & fixing the errors, if critical escalating the same to the Technical team.
Unit Testing of the Applications.
Maintaining the WLAN of the client Network.
Performance monitoring of the Servers, Disks.

Eingesetzte Qualifikationen

Testing (IT), .Net, Requirement Analyse

Kommentar des Kunden

»Very good candidate, you can entrust any kind of work and get it done, 100% of commitment towards work.«

Zertifikate

CCNA(R&S)
März 2015

Ausbildung

Performance Testing with Loadrunner (Ausbildung)
Jahr: 2014
Ort: Bangalore
Computer Science and Engineering (VTU)
Jahr: 2010
Ort: Belgaum

Qualifikationen

I have BE in Computer Science and Engineering, Performance Testing, Manual Testing, Incident Management, CCNA(R&S)

Über mich

Excellent communication and Interpersonal skills.
Fun Loving Person, like to work in group.
Open to any type of Challenging Situations.

Persönliche Daten

Sprache
Englisch (Fließend)
Hindi (Muttersprache)
Deutsch (Grundkenntnisse)
Arbeitserlaubnis
Europäische Union
Schweiz
Vereinigte Staaten von Amerika
Berufserfahrung
6 Jahre und 1 Monat (seit 02/2011)
Reisebereitschaft
Nähe des Wohnortes
Home-Office
nein
Projektleitung
nicht angegeben
Beruflicher Status
Ich bin auf eigene Rechnung in Projekten tätig (Freelancer)

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