freiberufler UX & Service Design Expert auf freelance.de

UX & Service Design Expert

zuletzt online vor 3 Tagen
  • auf Anfrage
  • 22767 Altona
  • Europa
  • de
  • 05.08.2022

Kurzvorstellung

Experienced designer on a senior or lead level and a strategic approach. Able to deliver solutions that are meaningful for users and valuable for companies.

Ich biete

  • Design Thinking
  • Experience Strategy
  • Heuristic Evaluation
  • Rappid Prototyping
  • User Centered Design
  • User Interface Design
  • User Research
  • UX Design

Projekt‐ & Berufserfahrung

UX Designer
ING Germany, Frankfurt am Main
8/2020 – 12/2020 (5 Monate)
Banken
Tätigkeitszeitraum

8/2020 – 12/2020

Tätigkeitsbeschreibung

UX / UI design as part of the scrum team ´Service & Security´ for the ING mobile banking app, all work was delivered with an eye on ´easy access´.
I designed screens and flows for the KYC project, the app onboarding process and the postbox. Optimizing the postbox UX after a gap analyze of the web and mobile view and exploring perspectives, like a one-touch-tax declaration. Prototyping and preparing user tests with the ING usability lab.

Eingesetzte Qualifikationen

User Experience (UX)

Lead UX Designer
Diconium / Volkswagen, Hamburg
2/2019 – 7/2019 (6 Monate)
Automobilindustrie
Tätigkeitszeitraum

2/2019 – 7/2019

Tätigkeitsbeschreibung

Creating a product vision for upcoming versions and scoping the MVP with the product owner.
Organizing and writing user stories. Research on regulations and competitors for in-car software usability and authentication methods for onboarding. Designing user journeys, key screens and screen flows for the onboarding and daily route usage.

Eingesetzte Qualifikationen

User Experience (UX)

Lead UX Designer
Telekom, Bonn
6/2018 – 7/2018 (2 Monate)
Telekommunikation
Tätigkeitszeitraum

6/2018 – 7/2018

Tätigkeitsbeschreibung

Analyze of the app status quo and competitors with the goal to make it the main intern employee app at the telekom. The app should enable employees to give constructive feedback and appreciations. Research on target users, motivations and pain points. Creating a vision and mission statement, wireframes and flows of the the main use cases. Through the app, collaborative behavior should be rewarded with badges and a visual harmonization of the interface in the dimensions of performance and appreciations.

Eingesetzte Qualifikationen

User Experience (UX)

UX Consultant
DB Sytsel, Frankfurt am Main
4/2017 – 9/2017 (6 Monate)
IT & Entwicklung
Tätigkeitszeitraum

4/2017 – 9/2017

Tätigkeitsbeschreibung

As part of a Scrum team at DB Systel, I executed research via status quo walkthrough analyze and target user profiling. Created user journeys and scenarios. Visual design and prototyping in variations and preparing user tests, questions and tasks for the test in cooperation with the DB Lab. Continuously improvement after test results.

Eingesetzte Qualifikationen

User Experience (UX)

Zertifikate

Usability Engineer (FH)
Januar 2016

Ausbildung

Kommunikationsdesigner
(Diplom)
Jahr: 2000
Ort: Hamburg

Qualifikationen

+ Tools / Sketch, Axure, Miro, Invision, Adobe XD, Adobe CC, Jira/Confluence, Stift & Papier ;)
+ Workshops / Vorbereitung, Durchführung & Moderation, Nachbereitung & Auswertung
+ Design Prozesse / Beratung, Coaching
+ User Research, Usability Engineering
+ UX im agilen Prozess
+ UI Design / Product Brand Design, Beautiful Visual Design
+ Design System / Pattern Libs (Material Design, Angular Material, Bootstrap, etc.)

Über mich

User centered designer on a senior or lead level, specialized in designing mobile apps and process-heavy websites, products and services. Able to deliver solutions that are meaningful for users and valuable for companies - end to end - from idea to concept, to wireframes, to prototype, to testing and production. Strong believe in agile, honest and collaborative work.

Persönliche Daten

Sprache
  • Deutsch (Muttersprache)
Reisebereitschaft
Europa
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
Profilaufrufe
4339
Alter
50
Berufserfahrung
15 Jahre (seit 08/2007)
Projektleitung
4 Jahre

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