Psychology/ Management

8/2016 – 2/2017

• Administrative and medical records management • Handled telephone calls and reception duties
• Calendar Management
• Confidentiality maintenance
• Managed my boss’ travelling (flights, hotels & visa applications) • Scheduled patient appointments
• Online invoice and billing
• Supervised nurses and secretaries
• Created medical pamphlets and brochures

MS Office (Anwenderkenntnisse)

4/2015 – 8/2015

• Conducted phone and face-to-face interviews, as well as background checks
• Successfully hired over fifty truck drivers
• Used applicant tracking systems to keep track of the various
stages of process
• Application of psychological tests and Anti-Doping tests and wrote the
corresponding reports
• Conducted data collection in Excel and SPSS
• Conducted exit interviews and verified that employment
termination paperwork was completed
• Handled conflict resolution by finding alternative solutions to
reach a win-win situation

IBM SPSS Statistics, MS Office (Anwenderkenntnisse)