Digital Product Lead and Management Consultant

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Bayern
13.12.2018

Kurzvorstellung

As an accomplished senior professional with more than nine years of experience in entertainment, telco and consulting I believe in better digital services by designing, managing and launching aesthetically appealing, functional products.

Ich biete

Management, Unternehmen, Strategie
  • Projektleitung / Teamleitung
  • Unternehmensberatung
  • Interim Management
IT, Entwicklung
  • IT-Beratung (allg.)
Marketing, Vertrieb, Kommunikation
  • Produktmanagement
  • Vertrieb (allg.)
  • Marketing (allg.)

Projekt‐ & Berufserfahrung

Interim Marketing and Products Director
Vaultskin, London
4/2018 – 9/2018 (6 Monate)
Handel
Tätigkeitszeitraum

4/2018 – 9/2018

Tätigkeitsbeschreibung

Advisory services covering the design and implementation of the commercial strategy to deliver the desired long-term business growth ambitions.

Accomplishments reporting to CEO:
• Lead the business planning of digital commercial strategies, product launches, and pricing/trading policies in EU and Central America.
• Explore new business opportunities including SWOT-Analysis, market evaluation, segmentation, cost, profitability, and risk analysis, as well as pilot market tests/probes.
• Design, implement and optimize multi-channel B2B and B2C trading and campaign performance, KPI dashboard: corporate website, Amazon, eBay, and other online stores. Manage third party relations, negotiations, and contractual agreements.
• Define a compelling product positioning, naming, messaging, value proposition, pricing, and promotion approach based on customer and competitive insights.

Eingesetzte Qualifikationen

Effizienz-Messung, Kostenoptimierung, Strategische Unternehmensplanung, SWOT-Analyse, Kommunikationsstrategie, Produktmanagement


Product Lead OTT Caribbean & Central America (Festanstellung)
Digicel Group, Kingston
3/2016 – 8/2017 (1 Jahr, 6 Monate)
Telekommunikation
Tätigkeitszeitraum

3/2016 – 8/2017

Tätigkeitsbeschreibung

End-2-end ownership of the design and implementation of a new business unit “TV/OTT” to advance company venture towards Digital Entertainment Provider. TV champion for strategic collaboration with mobile business, 24 countries and their individual demands as well as with external suppliers. Leadership of all product teams with a focus on performance, customer experience and simplicity.
Key achievements reporting to Group CCO TV and Group Director TV Products:
• Launched an entirely new OTT TV product across 24 countries incorporating over 20 premium live channels and more than 3000 hours of assets on demand, accessible over the phone, computer and tablet, over Wifi or 3G, standalone or bundled with GSM proposition.
Created a new OTT, TV and Entertainment revenue stream of circa USD 30 million and USD profit 6 million over three years with an investment of USD seven million product- and USD 17 million content-CAPEX, including business case, value proposition, market segmentation, pricing, marketing and commercial guidelines
• Led Product Development function by innovating, defining, assessing, testing, and tracking product changes (over 20 major and 50 minor) and driving product roadmap based on monthly sprints and ITIL development lifecycle in collaboration with mobile SMG group function, 24 countries, and multiple external vendors.
• Governed the entire Product In-Life Management: demand management, change management, and implementation, initially backed by circa USD one million OPEX and USD one million CAPEX.
• Managed all central, multinational, commercial go-to-market activities – research, business cases, positioning, packaging, pricing, marketing guidelines, content evaluation, delivery, local and international programming, customer support.

Eingesetzte Qualifikationen

Projektleitung / Teamleitung (IT), IT-Strategieberatung, Projektleitung / Teamleitung, Outsourcing, Marketing (allg.), Produktmanagement, Vertrieb (allg.)


Product Manager (Festanstellung)
TalkTalk UK, London
2/2015 – 2/2016 (1 Jahr, 1 Monat)
Telekommunikation
Tätigkeitszeitraum

2/2015 – 2/2016

Tätigkeitsbeschreibung

Responsible for all In-Life IPTV Product Management activities of TalkTalk TV throughout the organization with direct accountability for design, implementation, acquisition, communication, technical performance, and usage.
Accomplishments reporting to Head of TV In-Life Products:
• Implemented IPTV product development strategy by identifying service gaps and restating the significance of product performance against the breadth of features. As a result, defined TV product roadmap (GBP ten million TV product investment budget over three years) based on customer needs, customer satisfaction, net promoter score and industry best practices. Subsequently, defined and executed a go-to-market plan for major TV product developments.
• Improved commercial TV product performance exploiting business opportunities and creating end-to-end business cases. Lead virtual teams and set up environments for solution trial, prototyping, and market testing. The project, sponsored by product board, resulted in a 15% increase in TV product uptake rate, GBP 1 increase in ARPU TV base and product usage rate.
• Influenced product profit & loss and optimized customer lifetime value (CLV, incl. ARPU and SAC). This included implementing a cost reduction program in the amount of circa USD one million p.a.
• Designed and implemented TV product marketing activities including TV product market positioning, proposition, and end-2-end TV customer journey. Defined a consistent and insight- driven TV product marketing concept for adoption by customer-facing channels (marketing, sales, and CRM). Executed key research programmes (Market Segmentation, Purchase Journey, Customer Closeness, and Behaviour).

Eingesetzte Qualifikationen

Projektleitung / Teamleitung (IT), Projektleitung / Teamleitung, Marktforschung / -analyse, Produktmanagement, Vertrieb (allg.)


Product Strategy Manager (Festanstellung)
Sky Deutschland AG, München
2/2010 – 8/2014 (4 Jahre, 7 Monate)
Telekommunikation
Tätigkeitszeitraum

2/2010 – 8/2014

Tätigkeitsbeschreibung

Owned the end-to-end lifecycle of Pay-TV STB/On-Box products in Germany with subscriber base over four million and avg. ARPU EUR 35: STB Sky+, Video On Demand Catalogue Anytime, and Multiscreen. Defined and owned Sky On-Box product roadmap as a company-wide single point of contact – product strategy, positioning, business requirements, product development, in-life management, and go-to-market.

Accomplishments reporting to Director of TV Strategy and Products:
• Developed and implemented a customer value proposition for On-Box and OTT experience comprising three core TV market segments Sports, Movies, and Full for a company-wide application in Sales, Marketing, CRM, and Market Research.
• Devised new business opportunities for Sky’s revenue growth and commercialization of TV products at the market: Repackaging, Targeting, Proposition, Bundling, Pricing, Promotion.
• Coordinated a company-wide, cross-functional Value Creation Cycle Programme fostering product education across all Customer Touch Points – PR, Online, Retail, Inbound, ATL, and BTL.
• Initiated and managed the long-term initiatives for revenue growth/ARPU-development such as VOD, Sky Go/OTT product launch, Gift Card, Subscription Trial, Flexible Contract Length, and HD.
• Implemented the change management process for core TV products – requirements elicitation, demand management, implementation, testing, and performance management.

Eingesetzte Qualifikationen

IT-Beratung (allg.), Projektleitung / Teamleitung, Marketing (allg.), Marktforschung / -analyse, Produktmanagement, Vertrieb (allg.)


Deloitte Consulting - Technology Strategy Consultant (Festanstellung)
Diamler AG, München
5/2009 – 9/2009 (5 Monate)
Automobilindustrie
Tätigkeitszeitraum

5/2009 – 9/2009

Tätigkeitsbeschreibung

Delivered to the executive board a recommendation for Offshoring of the IT Service Desk Operations in CEE area, performing business requirements analysis, site criteria, and vendor evaluation for more than 2,000 service desk entities

Eingesetzte Qualifikationen

IT-Beratung (allg.), IT-Outsourcing-Konzepte, IT-Strategieberatung, Unternehmensberatung


Deloitte Consulting - Technology Strategy Consultant (Festanstellung)
Nokia Networks, München
6/2008 – 4/2009 (11 Monate)
Telekommunikation
Tätigkeitszeitraum

6/2008 – 4/2009

Tätigkeitsbeschreibung

Migrated an obsolete Enterprise Document Management System to a new platform (Open Text) operating in Germany and Finland, including a concept design, third-party supplier evaluation, and rollout to over 40,000 users

Eingesetzte Qualifikationen

IT-Beratung (allg.), IT-Strategieberatung, Unternehmensberatung


Deloitte Consulting - Technology Strategy Consultant (Festanstellung)
Munich Re, München
2/2008 – 5/2008 (4 Monate)
Versicherungen
Tätigkeitszeitraum

2/2008 – 5/2008

Tätigkeitsbeschreibung

Developed a concept for Global Enterprise Intranet, with eight access locations and 1,000s end-users worldwide

Eingesetzte Qualifikationen

IT-Beratung (allg.), IT-Strategieberatung, Multimedia-Beratung / -Anwendung, Unternehmensberatung


Zertifikate

Professional Scrum Master I, PSM I
Oktober 2018

ITIL Foundation
Juli 2008

Harvard Management Essentials
Januar 2008

Ausbildung

Computer Science
(MSc, 2:1)
Jahr: 2007
Ort: Technische Universität München

Economics and Entrepreneurship
(BA, First)
Jahr: 2004
Ort: National Technical University of Ukraine

Qualifikationen

Product Leadership, Commercial and Technology Strategy, Product Management, Management Consulting, Advisory, Innovation, Agile Product Development, Digital Transformation, Supplier Management, Outsourcing, IT, Emerging Markets, Digital TV, OTT, IPTV, VOD, Telecommunications, Mobile, Interim Management, Proposition Management, Customer Experience, Marketing.

Über mich

I believe in better services and enjoy improving our digital footprint by developing, managing and launching aesthetically appealing, functional products. I am an accomplished senior professional with more than nine years of experience in the digital TV and entertainment, technology, broadcasting, media, and telecommunications sectors as well as in management consulting. Recently, I developed a commercial strategy as a consultant for a fast growing eCommerce UK startup. Before that, at Digicel Group (over 13m mobile customers), I led, designed and supervised the execution of all strategic, commercial, and technological initiatives pertaining a multi-device subscription-based OTT TV streaming service across 24 Caribbean and Central American countries. I highly promote a customer-first thinking and advocate for end-2-end customer-experience simplicity and centricity. I have enjoyed a truly international career having worked in United Kingdom, Jamaica/Caribbean, Germany, Austria, and Switzerland and speak English, German, Russian, and Spanish proficiently. I consider building the long-lasting relationships and inspiring my colleagues/clients a central part of my role.

Persönliche Daten

Sprache
  • Deutsch (Muttersprache)
  • Englisch (Fließend)
  • Spanisch (Fließend)
  • Russisch (Muttersprache)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
Profilaufrufe
203
Alter
36
Berufserfahrung
12 Jahre und 10 Monate (seit 02/2006)
Projektleitung
6 Jahre

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