IT Consultant /IT-Support/DBA MySQL/DBA ORACLE

1/2015 – 9/2018

Methodische Analyse und Lösung von anwendungsspezifischen und IT-technischen Problemstellungen im Rahmen der ITIL Prozesse.
Incident und Problem Management.
Durchführung von Systemtests für Software Rollouts.
Fachliche Beratung für die Themen CRM & Retail Prozesse im Autohaus.

CRM Beratung (allg.), ERP Beratung (allg.), Incident Management, ITIL, Service Management, CISM (Certified Information Security Manager), Microsoft Windows (allg.), Agile Entwicklung

2/2012 – 12/2012

T. was active in the IT Information Security team.
He wrote requirements and reports for the management, did penetration tests and moderated meetings.
He also did research and investigation work in IT fields.

Microsoft SQL-Server (MS SQL), IT Sicherheit (allg.)

2/2011 – 9/2013

T. has helped by developing homepages on a freelance. He used HTML and PHP to create and design homepages.

Webdesign, HTML, PHP

2/2010 – 9/2010

T. was active in test management. He did functional as well as integration testing.
He wrote also requirements and reports for the management and organized meetings.

Testmanagement / Testkoordination (IT)