Senior Project Manager

6/2016 – 1/2018

Business Development- RFP execution

Creating the new business oppertunity with the help of good Customer relation
Showcasing the optimization and business growth path with business development techniquies and degitalization and also moving out of legacy applications.
Make try that customer done even cretes RFP and publish in market for the solution and if they do making sure customer invitee us for all the RFP’s which they publish in the market.
End to End RFP execution with the help of all cross functional teams :
Different domain teams.
EA (Enterprise archtectures)
Infra teams (Datacenter, Wintel, network, SAP, NON SAP, Databse teams)
Review resourse loading and Cost to Company, Adding Company profit margins.
Negotiating the cost and scope part if any further question appers from the customer.

Act as Single face to customer for all the communication

Business Development

1/2016 – 1/2018

o Responsible and Accountable for the end to to end BI service delivery of all the BI- Countries (DE, SWISS, ITA, PL, PT, AU) .
o Escalation Management
o Resource planning (Onsite and offshore) and Budget planning for the every year.
o Goal : Increasing the business by optimizing or enhancing current business processes which indeed creates new opportunity for team.
o Technologies : SSIS, SSRS, SSAS and data warehosing

Business Intelligence (BI), Service Management

8/2015 – 1/2018

Application Management and Enhancement

End to end service delivery responsibility, which includes timely resolution of all the Incidents, Service requests and make sure all other ITIL processes are followed.
o Client facing and single point of contact as Escalation manager.
o Responsible for the Cost and Budget management of the Project.
o Act as the Project manager or Project lead for the Small and Medium size of the project for the same customer. Which are created as part of the Application Enhacement Which includes:
 Project Scope
 Project Budgeting.
 Project Planning
 Project execution
 Project delivery
 Project Handover to BAU.
o Project may executed with the traditional model or Agile model.
o Involved in the SOW creations for the new Service\Project
 Pricing Module
 In scope – Out of scope services
 Defining the SLA’s
 Defining the scope.
o Responsible for managing the 3rd parties\ Vendors.

ITIL, Service Management

7/2014 – 7/2015

o AS the scope of the project was huge this project was divided in the multiple small projects. I was responsible for one tower.
o Responsible for the creating the project plans and approving these plans from the customer as well as from internal teams.
o Applications incudes 3rd Party applications, hence responsible for the Vendor co-ordinations as well as execute the migration with the help of 3rd parties in the timely manner.
o Need to understand the complex architecture of the applications and co-ordinate and execute migrations with the help of cross domain teams.
o At end we as team were successful able to migrate the entire IT service from other service providor to Cognizant.
o Key points during executions were :
 Understanding the scope of particular application
 Understanding the design and architecture of particular application.
 One of the big challenge was we needed to deal with different technologies specific applications hence to understand different technologies became must.
 As complete IT transformation means needed to deal with Infra topics also, which gave really big challenge.
 Was able to successfully execute cross functional migration
o At the same time was responsible for the timely communication to customer on the progress of the migrations and present the progress report to customer.
o Transition was also important part of the project with migration. Both we needed to drive hand in hand.
o Design the transition plan and get knowledge and Business functionality of the application with the help team.
o Review and approve the SAD documents and Runbooks internal as well as from customer.
o Handover the project to BAU team.

Migration, Enterprise project management (EPM)