Sales Support / Performance Marketing / Call Center management

freiberufler Sales Support / Performance Marketing / Call Center management auf freelance.de
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60318 Frankfurt am Main
23.05.2020

Kurzvorstellung

4 years of exeprience working in Business Developement and Performance marketing, collabroating with international and local companies.

Ich biete

IT, Entwicklung
  • Microsoft Office 365
Management, Unternehmen, Strategie
  • Call Center
Marketing, Vertrieb, Kommunikation
  • After sales management
  • Presales
Sprachen, Dienstleistung, Soziales
  • Projektmanagement - Projekt-Training
Einkauf, Handel, Logistik
  • Lead buying

Projekt‐ & Berufserfahrung

International Sales Manager
Leadlab SARL, Franfurt Am Main
9/2019 – 4/2020 (8 Monate)
Lead Generation / Performance Marketing
Tätigkeitszeitraum

9/2019 – 4/2020

Tätigkeitsbeschreibung

* Creation and development of the french market
* Marketing acquisition
* Sales and following of KPI and ROI
* Partnership development
* Administrative / financing

Eingesetzte Qualifikationen

Kreation, MicroStrategy, Webservices, Lean Startup, Direkt Marketing


Sales Manager (Festanstellung)
Egentic GmbH, Frankfurt Am Main
1/2017 – 12/2018 (2 Jahre)
Direct Marketing
Tätigkeitszeitraum

1/2017 – 12/2018

Tätigkeitsbeschreibung

*Sales via telephone and face-to-face
* New business development and Account management in France and Europe
* Co-development and execution of online marketing campaigns
* Develop and improve partnership with Call centers ( in and outsourcing )
* Liaising with local and international sales partners and agencies
* Understanding of the local and European legislation : GDPR
* Regular revenue, market and competitive analysis

Achievement :
- +96% Turnover btw 2016 and 2019
- Development of new products and payout models
- Trainning and Mentoring of new employees

Eingesetzte Qualifikationen

Salesforce, Webservices, Call Center, Affiliate Marketing, Direkt Marketing, After sales management, Projektmanagement - Projekt-Training


Sales Associate
OTIS, Paris
6/2016 – 12/2016 (7 Monate)
Elevator Company
Tätigkeitszeitraum

6/2016 – 12/2016

Tätigkeitsbeschreibung

* Client portfolio management & development
* Negociation & Sales
* Project management
* Customer support service
* Financial Recovery

Achievement:
- Reduce from 80% of non paid deals
- + 30% turnover

Eingesetzte Qualifikationen

Datenbankadministration, After sales management, Teamentwicklung, Verhandlungstraining


Business development
Mars Media, Casablanca
1/2016 – 6/2016 (6 Monate)
Medienbranche
Tätigkeitszeitraum

1/2016 – 6/2016

Tätigkeitsbeschreibung

* New partners prospection
* Responsible for the Property and Fashion french market development
* Digital marketing development
* Creation and commercialization of business offers
* Perform partnership
* Conduct regular reporting
* Provide competitive intelligence to teams and employees
* Recruit and train employees

Eingesetzte Qualifikationen

Internet / Intranet, Webservices, Recruiting, Motivation Projektteams, Call Center


Assistant Operation Manager
Apple Tree Hospitality, Luang Prabang
4/2014 – 8/2014 (5 Monate)
Tourismus und Freizeitwirtschaft
Tätigkeitszeitraum

4/2014 – 8/2014

Tätigkeitsbeschreibung

* Managing budgets and financial plans as well as controlling expenditure
* Maintaining statistical records
* Recruiting, training and monitoring staff
* Planning work schedules for individuals and teams
* Monitoring the boats transfers
* Meeting and greeting customers
* Dealing with customer complaints and comments
* Addressing problems and troubleshooting
* Ensuring events run smoothly
* Work in coordination with all the department's head, the head office and guests.

Eingesetzte Qualifikationen

Supplier Relationship Management (SRM), Motivation Projektteams


Zertifikate

TOEFL IBT
November 2013

Ausbildung

BBA Sup de Co La Rochelle
(Master I - International Business )
Jahr: 2016
Ort: La Rochelle - France

Fachhochschule Dortmund
(Business Administration and Management, General - Double degree)
Jahr: 2016
Ort: Dortmund, Germany

Qualifikationen

English, French, Spanish, Pack Office, Positive Personnality, Adaptability, Solution oriented, Communication, Leadership, Marketing, Project Management, Strategy application, CRM, Database, Call center, Team work

Über mich

MasterI graduated with double diploma in International Business and Management, I had the opportunity to work on different sales development project worldwide (Costa Rica, Laos, Morocco, France and Germany).

While managing successful sales planning and strategy for French and International clients in the last 3 years, I have decided to share my experiences and good pratices through becoming Freelance.

On top of business, I love solo traveling and hiking. This is for me a time to get out of my confort zone, learn new life values and push my limits !

I would be very happy to share with you those experiences and motivations !

Persönliche Daten

Sprache
  • Französisch (Muttersprache)
  • Spanisch (Fließend)
  • Englisch (Fließend)
  • Deutsch (Grundkenntnisse)
Reisebereitschaft
auf Anfrage
Arbeitserlaubnis
  • Europäische Union
Home-Office
bevorzugt
Profilaufrufe
17
Alter
25
Berufserfahrung
4 Jahre und 4 Monate (seit 01/2016)
Projektleitung
4 Jahre

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