freiberufler Executive VA, Outsourcing product Agent, Projekt Management, Marketing, HR & Recruitment auf freelance.de

Executive VA, Outsourcing product Agent, Projekt Management, Marketing, HR & Recruitment

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  • auf Anfrage
  • 242332 Hangzhou
  • Weltweit
  • de  |  en  |  zh
  • 26.12.2022

Kurzvorstellung

Dear Ladies and Gentlemen,
I am a native German speaker, but I also speak and write perfect English, Thai and Chinese.
I have many years of experience as a Project Manager, Purchasing Manager, Customer Relationship Manager, Supply Chain Manager.

Auszug Referenzen (3)

"found in reference confirmation 2
Dr. T. M. war bei uns als Facility Manager / Head of Maintenance / Flight Simulator Engineer im Zeitraum von 05.2005 -12.2015 tätig."
Facility Management / Head of Maintenance / Flight Simulator Engineer / Technician (Festanstellung)
CEO Thomas Härele
Tätigkeitszeitraum

5/2005 – 12/2015

Tätigkeitsbeschreibung

Responsible for the continues process development, continuously flow and smooth operation for all Flight Simulators, analyse and troubleshooting in case of system errors in close collaboration with the appropriate partners, organising the maintenance staff, working in close relation to the Head of maintenance and the CEO, first line contact between internal as well as external contacts, strong costumer relation, supporting and cooperation in project teams across locations in the world, editor of process and system specifications, lead of projects related to process and system development,

Letting customers know about other products the company offers. Attending meetings with clients to
build relationships with existing accounts.
Working closely with Account Managers and Sales Consultants. Escalating and resolving areas of
concern as raised by clients. Carrying out client satisfaction surveys and reviews.
The Second Part of my job at Pena Business Bank is taking care of the bookkeeping & processing of incoming or outgoing documents (bills), account & master data maintenance and posting of payment transactions.
And last but not least my 3th part of job is the recruitment for personell in all areas (IT, Finance,
Office & Sales) including Interview, training, contract writing, German law update, staff calculation
and also taking care of the job advertising’s, budget and platform placements on META,

compliance and for the secure and smooth operation of the FFS Level C – ATR 42-320, FFS Level D – ATR 72-500, FFS Level D – Cessna C560 XL – XLS and FSS Level D – Fokker 100
For Sim operation: Full Maintenance (CMA Navigation Database Update, Air Con Inspection, CLS System Insp., Vibrating Platform Insp., Instrument Insp., SIM Power up & down, Waterfall/Drawbridge Insp., Projector System Insp., Flir Insp., Fuselage area connection panel Insp., Seat Insp., Interconnection Panel Insp., Motion System Insp., and SIM Emergency System Insp.), all major QTG Test`s, performing QTG tests in according to the official regulation authorities.
Save operation of all data from the different computers (Host, Avionics PC, IG PC`s, Visual-Master PC, Visual DB PC, Flir IG TV/IR, Weather/Radar PC, Debriefing IOS PC, DBF Recording PC, RTIO`s PC, CLS PC, Maintenance PC, Cockpit PC, DACS PC...).
Understanding and operating of all flight instruments, full
understanding of the operating IOS (Internal
Operation System), creating maintenance procedures,
part exchange/repair, part trucking/ordering, stock update,
raising commercial orders,
financial SIM availability hours update/check.
Direct contact to the Pilots, Instructors, Students, Guests to get feedback and performance of the SIM and Service.

Eingesetzte Qualifikationen

Anlaufmanagement

"Herewith I confirm to Dr. T. M. that he successfully worked for more than 5 years with us as a project manager and is still partly active."
Projekt Manager
Michael Berger
Tätigkeitszeitraum

1/2001 – 4/2005

Tätigkeitsbeschreibung

My client (Airbus) needed a new side facility in Scotland, for their Helicopter operations/maintenance in the North of Europe. The ideal side facility went direct on the Aberdeen Airport with access to the airfield for quick and easy supply and deliver ys worldwide. The project went a real success, and the facility is since already extended to a flight training facility for helicopter pilots.

Eingesetzte Qualifikationen

Projektmanagement

"I confirm Dr T. M. has been with us for over 7 years as a project manager in purchasing, sales and recruitment."
Projekt Manager (Festanstellung)
Martina Espen
Tätigkeitszeitraum

9/2000 – 7/2003

Tätigkeitsbeschreibung

My client Airbus needed a solution for there urgent needed AOG parts for Aircrafts on ground worldwide, to solve the time problem for deliverys within 24 hours. The solution which I came up with went actualy very simple! Creating a critical part pool for Airbus worldwide. This means all Airbus Costumer who receive and store parts for there own Aircrafts needed to added on a stock part list and by demand we just borrow us the part and deliver this part and will refill this part to the original of point. This project was the best solution and is still today in use. It saves the Airbus a lot of money for late deliveries and penalties.

Eingesetzte Qualifikationen

Projektmanagement

Qualifikationen

  • Affiliate Marketing
  • Business-to-Consumer (B2C)
  • CRM (Customer Relationship Management)
  • Customer service support
  • E-Commerce
  • E-procurement
  • Einkauf (allg.)
  • Outsourcing
  • Projektassistenz
  • Projektmanagement
  • SEO / SEM

Projekt‐ & Berufserfahrung

CRM - Customer Relationship Manager / Bookkeeping / HR Recruiting / Project Management (Festanstellung)
PENTA Businessbank Germany (Berlin / Remote), Berlin
1/2016 – offen (8 Jahre, 3 Monate)
Banken
Tätigkeitszeitraum

1/2016 – offen

Tätigkeitsbeschreibung

Building and maintaining relationships with clients and key personnel within customer companies. Conducting business reviews to ensure clients are satisfied with their products and services. Alerting the sales team to opportunities for further sales within key clients.

Achieving client relationship targets and KPI’s as set by the Head of Sales.

Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account managers are aware of changes within clients.

Letting customers know about other products the company offers. Attending meetings with clients to build relationships with existing accounts.

Working closely with Account Managers and Sales Consultants. Escalating and resolving areas of concern as raised by clients.
Carrying out client satisfaction surveys and reviews.

The Second Part of my job at Pena Business Bank is taking care of the bookkeeping & processing of incoming or outgoing documents (bills), account & master data maintenance and posting of payment transactions.

And last but not least my 3th part of job is the recruitment for personell in all areas (IT, Finance,
Office & Sales) including Interview, training, contract writing, German law update, staff calculation
and also taking care of the job advertising’s, budget and platform placements on META, Instagram, TikTok, Indeed, Covito, UpWork, Fiveer, IT platform ́s .... and many more.

Eingesetzte Qualifikationen

Projektmanagement

Facility Management / Head of Maintenance / Flight Simulator Engineer / Technician (Festanstellung)
Aviation Academy Austria, Wien
5/2005 – 12/2015 (10 Jahre, 8 Monate)
Luft- und Raumfahrtindustrie
Tätigkeitszeitraum

5/2005 – 12/2015

Tätigkeitsbeschreibung

Responsible for the continues process development, continuously flow and smooth operation for all Flight Simulators, analyse and troubleshooting in case of system errors in close collaboration with the appropriate partners, organising the maintenance staff, working in close relation to the Head of maintenance and the CEO, first line contact between internal as well as external contacts, strong costumer relation, supporting and cooperation in project teams across locations in the world, editor of process and system specifications, lead of projects related to process and system development,

Letting customers know about other products the company offers. Attending meetings with clients to
build relationships with existing accounts.
Working closely with Account Managers and Sales Consultants. Escalating and resolving areas of
concern as raised by clients. Carrying out client satisfaction surveys and reviews.
The Second Part of my job at Pena Business Bank is taking care of the bookkeeping & processing of incoming or outgoing documents (bills), account & master data maintenance and posting of payment transactions.
And last but not least my 3th part of job is the recruitment for personell in all areas (IT, Finance,
Office & Sales) including Interview, training, contract writing, German law update, staff calculation
and also taking care of the job advertising’s, budget and platform placements on META,

compliance and for the secure and smooth operation of the FFS Level C – ATR 42-320, FFS Level D – ATR 72-500, FFS Level D – Cessna C560 XL – XLS and FSS Level D – Fokker 100
For Sim operation: Full Maintenance (CMA Navigation Database Update, Air Con Inspection, CLS System Insp., Vibrating Platform Insp., Instrument Insp., SIM Power up & down, Waterfall/Drawbridge Insp., Projector System Insp., Flir Insp., Fuselage area connection panel Insp., Seat Insp., Interconnection Panel Insp., Motion System Insp., and SIM Emergency System Insp.), all major QTG Test`s, performing QTG tests in according to the official regulation authorities.
Save operation of all data from the different computers (Host, Avionics PC, IG PC`s, Visual-Master PC, Visual DB PC, Flir IG TV/IR, Weather/Radar PC, Debriefing IOS PC, DBF Recording PC, RTIO`s PC, CLS PC, Maintenance PC, Cockpit PC, DACS PC...).
Understanding and operating of all flight instruments, full
understanding of the operating IOS (Internal
Operation System), creating maintenance procedures,
part exchange/repair, part trucking/ordering, stock update,
raising commercial orders,
financial SIM availability hours update/check.
Direct contact to the Pilots, Instructors, Students, Guests to get feedback and performance of the SIM and Service.

Eingesetzte Qualifikationen

Anlaufmanagement

Projekt Manager
Airbus, Aberdeen
1/2001 – 4/2005 (4 Jahre, 4 Monate)
Luft- und Raumfahrtindustrie
Tätigkeitszeitraum

1/2001 – 4/2005

Tätigkeitsbeschreibung

My client (Airbus) needed a new side facility in Scotland, for their Helicopter operations/maintenance in the North of Europe. The ideal side facility went direct on the Aberdeen Airport with access to the airfield for quick and easy supply and deliver ys worldwide. The project went a real success, and the facility is since already extended to a flight training facility for helicopter pilots.

Eingesetzte Qualifikationen

Projektmanagement

Projekt Manager (Festanstellung)
Airbus, Oxford
9/2000 – 7/2003 (2 Jahre, 11 Monate)
Luft- und Raumfahrtindustrie
Tätigkeitszeitraum

9/2000 – 7/2003

Tätigkeitsbeschreibung

My client Airbus needed a solution for there urgent needed AOG parts for Aircrafts on ground worldwide, to solve the time problem for deliverys within 24 hours. The solution which I came up with went actualy very simple! Creating a critical part pool for Airbus worldwide. This means all Airbus Costumer who receive and store parts for there own Aircrafts needed to added on a stock part list and by demand we just borrow us the part and deliver this part and will refill this part to the original of point. This project was the best solution and is still today in use. It saves the Airbus a lot of money for late deliveries and penalties.

Eingesetzte Qualifikationen

Projektmanagement

Ausbildung

Engineering and Diploma in electro-technology and electronics
ja / 1989
1989
Technical University-Dresden

Über mich

Dear Ladies and Gentlemen,

I am a native German speaker, but I also speak and write perfect English, Thai, Russian and Chinese.

I have many years of experience as a Project Manager, Purchasing Manager, Customer Relationship Manager, Supply Chain Manager, E-commerce, Project Management, Human Resort Management, German accounting, Payroll & Customer Support Service around the globe, and now new to freelance.

I have worked for several top European companies (DRS, Airbus, Penta Busines Bank, AAA, Cromwell, PWC, Saudi Aramco).

I also have a commercial education as well as an academic background in engineering and now operating independently on freelance.


Knowledge and qualification:

- Project Management (digital Marketing, HR & Recruiting, Consulting, Logistic)
- German Employment Law specialist
- fluent Language -> German, English, Thai, Russian, Burmese, and Chinese
- normal, medical, and technical translations
- advanced IT Knowledge
- advanced hardware and software knowledge
- customer service
- Executive Virtual Assistant
- Sales, B2B, cold calling, appointment setting
- HR (Human Resource) & Recruiting specialist for Office & Asisstend workers, IT specialists and Sales / B2B people
- German and Swiss accounting (preparatory accounting for incoming and outgoing bills), payroll, weekly,
monthly, quarterly and yearly bookkeeping/statement which is required by law, use of DATEV
- all kinds of research & data entry
- e-commerce, product research, price negotiations, sales, purchase, logistic
- website creation, handling & support (Wordpress, Shopify, ECwid, WIX, Amazon, Ebay, Etsy...)
- German company setup including company consulting, Tax Law, Visa law and rules, recruitment
- Thailand company setup including company consulting, Tax Law, Visa law and rules, recruitment


I also used and experienced to the following software applications:

Monday.com, Zoho, Trello, Zendesk, MS Office, Google Docs/Sheet, Google Drive , Dropbox, One Drive, Photoshop, Skype, Slack, Zoom, PDF Editor, Calendly, MailChimp, Callrail, Filmora, WhatsApp, Viber, Loom, Docusign, Flowchart Maker and Online Diagram, Software MindMeister, Active Presenter Salesforce, Notion, Asana, Zapier, Todoist, Hubspot, SmartDraw, Around, ToDoist, Canvas, TikTok, and Co......and many more.


Why choose me?

- 100% customer satisfaction guaranteed
- typical German workhorse and high-quality delivery
- confidentiality promised
- reliable
- honest
- fast delivery time
- high-quality work and skills
- excellent communication skills in many languages

I believe that my CV speaks for itself when it comes to my relevant experience and skills. So if you don't mind, I like to answer this question by telling you about the qualities and characteristics that I believe make me a special candidate. I have always been a hard-working person with work experience of more than 30 years, with a strong work ethic, and this has followed me from my time growing up in a traditional German family, through my university graduation with honours until today. I work well in a team, but I can also work very well on my own and in a goal-oriented way, and I have always moved very quickly into higher management positions in my previous jobs.


Is there anything else I could address that interests you or that I could explain, please contact me?

Best regards Dipl. Ing. Dr. T. M.

Weitere Kenntnisse

- Project Management (digital Marketing, HR & Recruiting, Consulting, Logistic)
- German Employment Law specialist
- fluent Language -> German, English, Thai, Russian, Burmese, and Chinese
- normal, medical, and technical translations
- advanced IT Knowledge
- advanced hardware and software knowledge
- customer service
- Executive Virtual Assistant
- Sales, B2B, cold calling, appointment setting
- HR (Human Resource) & Recruiting specialist for Office & Asisstend workers, IT specialists and Sales / B2B people
- German and Swiss accounting (preparatory accounting for incoming and outgoing bills), payroll, weekly,
monthly, quarterly and yearly bookkeeping/statement which is required by law, use of DATEV
- all kinds of research & data entry
- e-commerce, product research, price negotiations, sales, purchase, logistic
- website creation, handling & support (Wordpress, Shopify, ECwid, WIX, Amazon, Ebay, Etsy...)
- German company setup including company consulting, Tax Law, Visa law and rules, recruitment
- Thailand company setup including company consulting, Tax Law, Visa law and rules, recruitment


I also used and experienced to the following software applications:

Monday.com, Zoho, Trello, Zendesk, MS Office, Google Docs/Sheet, Google Drive , Dropbox, One Drive, Photoshop, Skype, Slack, Zoom, PDF Editor, Calendly, MailChimp, Callrail, Filmora, WhatsApp, Viber, Loom, Docusign, Flowchart Maker and Online Diagram, Software MindMeister, Active Presenter Salesforce, Notion, Asana, Zapier, Todoist, Hubspot, SmartDraw, Around, ToDoist, Canvas, TikTok, and Co......and many more.

Persönliche Daten

Sprache
  • Deutsch (Muttersprache)
  • Englisch (Fließend)
  • Chinesisch (Fließend)
  • Thailändisch (Fließend)
  • Russisch (Fließend)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
Profilaufrufe
1162
Alter
54
Berufserfahrung
37 Jahre und 6 Monate (seit 09/1986)
Projektleitung
15 Jahre

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