Senior Supply Chain / Procurement Manager

6/2017 – offen

• Helping company streamline their supply chain / procurement activities
• Fund raising through equity / loan, M&A, joint ventures
• Outsourced project management activities

Corporate Finance

2/2010 – 6/2017

• Developed reverse logistics function and processes for all channels including e-commerce
• Setup of whole return system from scratch (training, processes, introduction)
• Oversaw and monitored outsourced customer center operations
• Developed key performance indicators (KPIs) for customer care, service strategy and reverse logistics to quantify their impact on company’s performance and financials
• Improved vital inventory control policies and procedures inside sales / customer service methodology; optimized working capital through better inventory management

Microsoft Office Project Server, Enterprise project management (EPM)