IT Service / Operations / Project Management, Interim Management

2/1999 – 12/2018

Als IT Manager in folgenden Rollen tätig
Global IP Services Lead, Network Services – Engineering & Deployment
PMO Sourcing Manager – Major Global Network Outsourcing Project
Application Network Integration Lead, Network Services – Engineering & Deployment
Capacity Manager – Global Service Operations
Communications Product Manager – Accenture Technology Infrastructure Services
EMEAI Infrastructure Lead, Global Network Operations Center – CIO
DC Support Specialist – Integrated Technology Services

Konfigurationsmanagement (KM), Incident Management, Service Management, Microsoft Windows (allg.), IT Service Management (ITSM), Projektleitung / Teamleitung (IT), Cisco (allg.), Infrastrukturarchitektur, VLAN (Virtual Local Area Network), VPN (Virtual Private Network), Datennetze, Sprachnetze

10/1995 – 1/1999

Führung des Netzwerk Support Team in der europäischen Zentrale in Frankfurt
Erweiterung und Upgrades der Infrastruktur (LAN/WAN, Remote Access, Datei-, Database- und Mailserver
Management reporting und Budgetplanung

Microsoft Access, Incident Management, Microsoft Windows (allg.), Novell Netware, IT Service Management (ITSM), Lotus Notes Domino Server, AppleTalk, Internet / Intranet, Netzwerkadministration (allg.), TCP/IP, Telekommunikation / Netzwerke (allg.), Token Ring, VLAN (Virtual Local Area Network), WAN