freiberufler SCM / Projektmanager auf freelance.de

SCM / Projektmanager

offline
  • auf Anfrage
  • 60385 frankfurt
  • Weltweit
  • es  |  de  |  en
  • 22.02.2022

Kurzvorstellung

Energetic Customer Service Representative with 6+ years of experience resolving complex customer inquiries, also as project manager. Passionate about supply chain / lean management / logistics and digitalization. Driving brand lovalty.

Qualifikationen

  • Business Analyse
  • Business Process Model and Notation (BPMN)
  • CRM (Customer Relationship Management)
  • Lean Management
  • Logistik Beratung
  • Projektassistenz (IT)
  • Supply-Chain-Management (SCM)

Projekt‐ & Berufserfahrung

Supply Chain / Project Manager
Kundenname anonymisiert, Frankfurt
12/2021 – offen (2 Jahre, 5 Monate)
Chemieindustrie
Tätigkeitszeitraum

12/2021 – offen

Tätigkeitsbeschreibung

• Management of the German team in the consolidation of both companies Pfizer and Mylan as project manager
• Coordinate the integration related projects for the German entities including legal entity consolidations, rebranding, Upjohn integration and SAP
• Track progress of the different projects and consolidate the progress made into the main tracker
• Facilitate project calls and ensure minutes are taken and shared
• Complete regional and integration management office requests with the relevant stakeholders in the commercial affiliate and non-commercial functions
• Close collaboration with Communications on status updates to be shared with all employees via different means of communication
• Responsible for creating the Forecast Accuracy tool
• Maintenance of master data in SAP

Eingesetzte Qualifikationen

Supply-Chain-Management (SCM)

Customer Service Representative
Dupont Deutschland Holding GmbH & Co., Frankfurt
12/2020 – 11/2021 (1 Jahr)
Chemieindustrie
Tätigkeitszeitraum

12/2020 – 11/2021

Tätigkeitsbeschreibung

Encharged of :
• Tesla Germany, Saint Gobain CZ, Saint Gobain Germany, Saint Gobain Romania, Bodo Möller France, Safic Alcan Italy, Safic Germany, Freeglas, Azelis, Autover
• Project Management : IT Solutions - Digitalization - Order Entry
• Customer service daily strategic and *operational tasks (Reporting / Claims / Order Entry)
• Support the logistics team (Forecasting / planning)

Eingesetzte Qualifikationen

SAP R/2, Supply-Chain-Management (SCM)

Customer Service Representative
Dupont, Deutschland Holding GmbH & Co., Frankfurt
3/2020 – 12/2020 (10 Monate)
Automobilindustrie
Tätigkeitszeitraum

3/2020 – 12/2020

Tätigkeitsbeschreibung

Support for 60 accounts :
• Johnson & Johnson, GSK, Pfizer, Novartis, Novo Nordisk,Teva, Pharmaceutical Industries, Astrazeneca, Biogrund, Astellas Pharma, Capsugel, KRKA, Dexcel, Cipla, Adare.
• Project team leadership (improvement of internal processes) Value Stream Mapping / Lean Management
• Leading proyects in the improvement the quality of the customer service
• Management of daily strategic and *operational tasks
• Design and implement appropriate, cost-effective and scalable solutions

Eingesetzte Qualifikationen

Pharma / Kosmetik, Supply-Chain-Management (SCM)

Customer Service Representative
Dupont, Frankfurt
6/2019 – 3/2020 (10 Monate)
Chemieindustrie
Tätigkeitszeitraum

6/2019 – 3/2020

Tätigkeitsbeschreibung

Preparation of offers as well as order acceptance and entry of the data in the ERP system SAP / R3
Checking and coordination with the sales representative
Examination of the technical material requirements in coordination with production
Monitoring the processing status
Coordination of delivery dates
Checking creditworthiness, debtor dunning
General customer support (Seat, VW, Skoda)
Processing of damage reports
Monitoring of the transport of goods by the forwarding agents and customs clearance
Automation of the order entry process through a self- created macro to avoid errors and to speed up the process.
Leading of proyects : Creation of Macros for monitoring, management and control of shipments

Eingesetzte Qualifikationen

Supply-Chain-Management (SCM)

Supply Chain Analyst Europe
Henry Schein Services, Langen
11/2018 – 5/2019 (7 Monate)
Chemieindustrie
Tätigkeitszeitraum

11/2018 – 5/2019

Tätigkeitsbeschreibung

Responsible for supporting the supply chain services in the analysis and implementation of optimization potential (costs and service)
Support the end to end shipment process
Cost optimization of European transport costs
Development and administration of applications and creation of ad-hoc reports for the supply chain team.
Support for budget preparation by the Supply Chain Management department
Checking the quality of our partners in freight in-/ outbound (Europe-wide)
Evaluation of the freight audit discrepancy with our partner and the respective countries (Europe-wide)
Analysis of carrier performance and project management for various projects in Europe
Data maintenance in SAP / evaluation with Bex Analyzer

Eingesetzte Qualifikationen

Analysen der Lieferketten

Management Trainee Program "Step forward! - Logistics Assistant to the CEO/ Project management
Rhenus Home Delivery, Madrid
4/2018 – 9/2019 (1 Jahr, 6 Monate)
Logistikdienstleister
Tätigkeitszeitraum

4/2018 – 9/2019

Tätigkeitsbeschreibung

Creation of decision templates (KPIs regarding customer service, transport and distribution)
Head of the rollout of the operational management system (MobAwi) in Spain /
Training of employees in the Warehouse
Project management ISOM (implementation of a new IT solution for the customer IKEA)
Active support of development processes between Germany and Spain
Implementation and creation of processes within the scope of supply chain management
Research into new automation solutions - robotics, platooning and Industry 4.0
Meetings with outsourcing partners (HR companies) and evaluation of various economic scenarios
Administration of our SharePoint website
Encharged of the development of the customer service
Managing the recruitment and selection process

Eingesetzte Qualifikationen

Logistikplanung, Microsoft Office Project Server, Projektassistenz

Management Trainee Program "Step forward! - Road Product Manager TMS (Transport Management System)
IT Solutions – Rhenus, Holzwickede
10/2017 – 3/2018 (6 Monate)
Logistikdienstleister
Tätigkeitszeitraum

10/2017 – 3/2018

Tätigkeitsbeschreibung

Development of the Rhenus Transport Management System
Analysis of business processes in the Rhenus locations worldwide (Spain, Netherlands and Germany)
Preparation of software development / agile management
Creation of the application guide for the transport management system
Analysis of the general market environment for purchasing the operational management system (app oTMS)
Supervision of innovation topics (Industry 4.0)
Rollout ROCS (TMS) support Netherlands / Spain
Management of FTL / LTL projects (Spain / UK)
Purchase of a software solution to expand the TMS

Eingesetzte Qualifikationen

Business Process Model and Notation (BPMN), Supply-Chain-Management (SCM)

International Consultant - Supply Chain Management
Frutera del Litoral Peru, Lima
8/2016 – 8/2017 (1 Jahr, 1 Monat)
Konsumgüterindustrie
Tätigkeitszeitraum

8/2016 – 8/2017

Tätigkeitsbeschreibung

Investigation of the special local market conditions in Germany, legal / financial aspects (taxes) for introducing South American short-term consumer goods: cherries and apples
Development of transportation and distribution strategies to support business strategies
Identification of potential customers in retail / wholesale
Analysis of the logistic alternatives for the export from Peru to Germany
Design of the supply networks to optimize the Transport costs and services
Assessment of cost structures in various supply chain scenarios

Eingesetzte Qualifikationen

Logistik Beratung, Supply-Chain-Management (SCM)

Supply Chain / Project Management
Supermuebles, Panama, Colon
10/2015 – 6/2016 (9 Monate)
Handel
Tätigkeitszeitraum

10/2015 – 6/2016

Tätigkeitsbeschreibung

Evaluation of the current SCM in the four stages of maturity of the supply chain
Development and implementation of new strategies such as lean management and its instruments: 5s, value stream mapping and benchmarking (reducing costs by 40%)
Implementation of outsourcing and reduction of transport costs by 30%

Eingesetzte Qualifikationen

Logistik Beratung, Supply-Chain-Management (SCM)

Ausbildung

Master Supply Chain Management
Supply Chain Manager
2016
Madrid
Master in Logistics and Transport
Supply Chain Manager
2016
Madrid
Bachelor of Business Administration
Business Administration
2014
Wiesbaden

Über mich

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Persönliche Daten

Sprache
  • Deutsch (Fließend)
  • Englisch (Fließend)
  • Spanisch (Muttersprache)
  • Italienisch (Gut)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
Home-Office
unbedingt
Profilaufrufe
421
Alter
34
Berufserfahrung
13 Jahre (seit 04/2011)
Projektleitung
5 Jahre

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