freiberufler Senior UX User Experience / Interaction Designer auf freelance.de

Senior UX User Experience / Interaction Designer

offline
  • 90€/Stunde
  • Berlin
  • auf Anfrage
  • de  |  pl  |  en
  • 31.12.2022

Kurzvorstellung

I'm a Senior UX Designer based in Berlin, Germany with 8 years of experience. I'm passionate about improving the lives of users through easy and intuitive digital solutions!

Qualifikationen

  • Business Process Model and Notation (BPMN)
  • Design Thinking
  • E-Commerce
  • Figma
  • Prototyping
  • Responsive Webdesign
  • User Experience (UX)
  • User Research
  • User Testing
  • wireframing

Projekt‐ & Berufserfahrung

Senior UX Designer | Freelance
Kundenname anonymisiert, Berlin
4/2022 – 9/2022 (6 Monate)
Dienstleistungsbranchen (Service)
Tätigkeitszeitraum

4/2022 – 9/2022

Tätigkeitsbeschreibung

UX DESIGN:
• benchmarking, ideation, wireframing, prototyping

USER RESEARCH:
• created and analyzed user tests

Eingesetzte Qualifikationen

User Experience (UX)

Senior UX Designer | Freelance
Get Steps GmbH, Berlin
1/2022 – 6/2022 (6 Monate)
Gesundheitswesen
Tätigkeitszeitraum

1/2022 – 6/2022

Tätigkeitsbeschreibung

PROJECTS:
• UX Design for two new B2C processes
• optimized the existing B2B flow
• visualized new ideas to increase CR

UX DESIGN:
• benchmarking, ideation, wireframing, prototyping and created flow charts (page flows, action flows, BPMN)

USER RESEARCH:
• created and analyzed rapid user tests and surveys
• gorilla testing in cafes to test the ideas and the prototype

Eingesetzte Qualifikationen

User Experience (UX)

Senior UX Designer (Festanstellung)
Mister Spex SE, Berlin
6/2019 – 5/2021 (2 Jahre)
IT & Entwicklung
Tätigkeitszeitraum

6/2019 – 5/2021

Tätigkeitsbeschreibung

Projects:
• optimized the Omnichannel experience in Mister-Spex-Stores & Webshop (B2B2C)
• concepts for stores: digitalize manual processes
• created a new concept & flow of online appointment booking
• optimized the wishlist feature
• created a new concept of the customer account

Tasks:
• benchmarking
• ideation
• analyzed business & user needs
• wireframing
• prototyping: paper, low- & hi-fi
• created user flows
• user research: user testing, guerilla testing, Hotjar polls, surveys, heatmaps
• worked with UX/UI, product owners, stakeholders and developers
• worked in an agile, interdisciplinary scrum teams

Eingesetzte Qualifikationen

User Experience (UX)

UX Designer (Festanstellung)
Mister Spex SE, Berlin
2/2018 – 5/2019 (1 Jahr, 4 Monate)
IT & Entwicklung
Tätigkeitszeitraum

2/2018 – 5/2019

Tätigkeitsbeschreibung

Projects:
• optimized the Omnichannel experience in Mister-Spex-Stores & Webshop (B2B2C)
• concepts for stores: digitalize manual processes
• customer journey map for the Omnichannel process
• created a new concept & flow of online return process
• created a new concept of store availability

Tasks:
• benchmarking
• ideation
• analyzed business & user needs
• wireframing
• prototyping: paper, low- & hi-fi
• created user flows
• did a lot of user research: user testing, guerilla testing, Hotjar polls, surveys, heatmaps
• worked with UX/UI, product owners, stakeholders and developers
• worked in an agile, interdisciplinary scrum teams

Eingesetzte Qualifikationen

User Experience (UX)

UX Designer (Festanstellung)
Idealo Internet GmbH, Berlin
2/2016 – 1/2018 (2 Jahre)
IT & Entwicklung
Tätigkeitszeitraum

2/2016 – 1/2018

Tätigkeitsbeschreibung

Projects:
• Optimized the PDP, focus new features & A/B Tests
• Optimized the idealo Checkout
• created a new concept of a Google shopping landing page
• optimized internal B2B Tools

Tasks:
• benchmarking
• ideation
• analyzed business & user needs
• wireframing
• prototyping: paper, low- & hi-fi
• created user flows
• user research: user testing, guerilla testing, Hotjar polls, surveys, heatmaps
• worked with UX/UI, product owners, stakeholders and developers
• worked in an agile, interdisciplinary scrum teams
• supported / mentored Junior UX Designers

Eingesetzte Qualifikationen

User Experience (UX)

Junior UX Designer (Festanstellung)
Idealo Internet GmbH, Berlin
9/2014 – 1/2016 (1 Jahr, 5 Monate)
IT & Entwicklung
Tätigkeitszeitraum

9/2014 – 1/2016

Tätigkeitsbeschreibung

Projects:
• created a concept of a new internal CMS
• optimized internal B2B Tools
• optimized the idealo checkout
• created a new concept of the integration of SSO

Tasks:
• benchmarking
• ideation
• analyzed business & user needs
• wireframing
• prototyping: paper, low- & hi-fi
• created user flows
• user research: user testing, guerilla testing, Hotjar polls, surveys, heatmaps
• worked with UX/UI, product owners, stakeholders and developers
• worked in an agile, interdisciplinary scrum teams

Eingesetzte Qualifikationen

User Experience (UX)

Trainee in Product (Festanstellung)
Idealo Internet GmbH, Berlin
5/2013 – 8/2022 (9 Jahre, 4 Monate)
IT & Entwicklung
Tätigkeitszeitraum

5/2013 – 8/2022

Tätigkeitsbeschreibung

Projects - supported product owners:
- did BPMN in Visio
- optimized flows in internal B2B tools
- created the new job page (for -Hyperlink entfernt-)
- supported to optimize feature in the idealo Android & iOS App

Eingesetzte Qualifikationen

User Experience (UX)

Ausbildung

Slavistic Linguistics & German Linguistics
Magister Artium
2012
München

Über mich

Hi, I'm A.! I'm a Senior UX Designer based in Berlin, Germany with 8+ years of experience. I'm passionate about improving the lives of users through easy and intuitive digital solutions!


My To Dos as a UX Designer:
• benchmarking, competitor analysis
• ideation with requirements from users and business (KPIs)
• create paper prototypes, wireframes, click dummies
• testing: prepare, conduct and analyze user tests (lookback, rapid user test)
• create user flows (BPMN), flow charts, customer journeys
• document hypotheses and recommend the testing method: A/B tests tests, polls (hotjar, survey monkey), user tests
• feedback rounds with UX, stakeholders, developers, product managers


Overview of some projects:
• optimized eCommerce pages: home, PDPs, PLPs, content pages, collection pages
• RWD - responsive web design
• checkout experience (one page checkout and multi-step checkout)
• B2B experience
• Omnichannel experience: optimized an internal brick and mortar tool
• SSO - single sign on experience
• CRM: NL & NL administration in customer account
• SEO landing pages
• created a new concept of an B2C online return process
• optimized an online appointment booking tool
• new concept of a B2B CMS tool

Weitere Kenntnisse

Figma, Azure, Sketch, Zeplin, JIRA, Confluence, Rapid User Test, Hotjar, Mouseflow, Visio, Customer Journey Maps, User Centered Designs, A/B Testing

Persönliche Daten

Sprache
  • Deutsch (Muttersprache)
  • Polnisch (Muttersprache)
  • Englisch (Fließend)
Reisebereitschaft
auf Anfrage
Arbeitserlaubnis
  • Europäische Union
Home-Office
bevorzugt
Profilaufrufe
403
Berufserfahrung
10 Jahre und 10 Monate (seit 05/2013)

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