Windows Engineer
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- 85551 Kirchheim bei München
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- en | it | de
- 22.01.2024
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
8/2015 – offen
Tätigkeitsbeschreibung
Technical Environment: Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 R2; VMware vSphere 5.5; Windows 7 Professional
• Member of Windows & Web Services team providing 3rd level support for Server and web services related issues
• Responsible for Active Directory account maintenance such as the creation/deletion of Active Directory Objects, modifying account information
• Provisioning of Virtual Machines i.e. File Servers for use with iSCSI and Data Deduplication features
• Updating of VM Server Templates with the latest Microsoft Window Updates
• Documenting Technical Processes and Procedures
• Management of User Home Directories and setting relevant Quotas
• Installation and preparation of Test Servers for various POCs, i.e. SMTP Server, Security Server
• Investigation of BranchCache as a Proof of Concept
• Creation & modification of Office 365 End-User and Resource Accounts
• Migration of DFS Shares from Windows 2008 R2 Servers to Windows 2012 R2 Servers
• Decommissioning of Physical Servers
• Management of WSUS Infrastructure for ensuring Servers are patched accordingly
• Creation/deletion of LUNs for the VMware environment
• Day-to-Day management of VMware environment for the German Infrastructure (48+ ESXi 5.1 Hosts which are part of ESXi Clusters or as Standalone ESXi Hosts), including ESXi Patch Management
Technische Informatik, Incident Management, Windows Server (allg.), Windows 7, VMware vSphere, VMware ESXi
7/2014 – 8/2015
Tätigkeitsbeschreibung
Technical Environment: Windows 2003 R2 Server, Windows Server 2003, Windows Server 2008 R2, Windows Server 2012 R2; VMware vSphere 5.5
• Member of Windows Server team providing 3rd level support for all Server related issues
• Utilise System Center Operations Manager (SCOM) for Server monitoring and alerting
• Managing Server hardware resources for Virtual Machines i.e. upgrading and replacing components
• Server maintenance, implementation and support resolving reported issues in an effective manner
• Server provisioning - creation of Virtual Machines utilising Server templates, scripts and other automated methods
• Server decommissioning using standard procedures to ensure complete removal of server
• Responsible for complete system builds, upgrades, migrations, and also patch management using WSUS (Windows Server Update Services) and other tools
• Day-to-Day support and maintenance of VMware Infrastructure environment, dealing with various technical issues/requests for 70+ ESXi Hosts and 2000+ VMs
• Managing Highly Availability servers including Failover Clustering and Network Load Balancing, specifically for Microsoft SQL Server Clusters
• Following ITIL standards during all operational activities (e.g. server upgrades, installations, and other changes)
• Preparation and maintenance of documentation for Technical Procedures and Standards
• Active Directory Group Policy Implementation, Service Principal Names (SPNs), Security, IIS Hosting Server Farm, IIS Migration Projects, Assisting with SSL Certificate enrolment and renewals
ITIL, Windows Server (allg.), Microsoft Internet Information Server (IIS), VMware vSphere, VMware ESXi
5/2008 – 6/2014
Tätigkeitsbeschreibung
• Designed and implemented Desktop Virtualization Infrastructure using VMware View
• Technical Lead for Office-wide “PTHW” & “Hotelling” Projects which have now become Production Services for the organisation
• Designed and Implemented the “Wake-On-LAN” solution to remotely power-on Workstations in the office
• Established Technical Documentation for relevant Projects as well as documenting Troubleshooting guidelines for Service Desk Personnel
• Technical IT Trainer delivering technical courses to 600+ users
• Logistical contact which required liaising with hardware vendors & suppliers
• Assigned Technical Lead for Web Browser Projects (including Internet Explorer & Firefox)
• Windows Server Engineering - Group Policies (GPO) Implementation, Service Principal Names (SPNs), Security, Active Directory, IIS 7.5 Hosting Server Farm, Creation of VMware Virtual Machine Images
• Providing Support and assistance with IIS 6 environments
• Technical Lead for implementation of IIS 7.5 environments
• Architect for Hyper-V POC (Proof of Concept) environment to deliver Virtual Desktops to external partners
• Provider of 3rd Level Technical Support
ITIL, Windows XP, Windows Server (allg.), Windows 7, Microsoft Internet Information Server (IIS), IT-Techniker (allg.), VMware vSphere, VMware Workstation
1/2007 – 4/2008
Tätigkeitsbeschreibung
• Major contributor for the Cable Exchange Project replacing existing network cable
• Installed 3COM wireless Access Points for the Cable Exchange Project
• Configured and implemented Nortel WLAN 2380 Security Switches and Nortel Access Points
• Part of Proxy Server Project team for selecting replacement Proxy solution
• Implemented Cisco 3750 and Catalyst 4948 switches replacing Avaya switches
• Provided day-to-day network support for 2000+ users
• Monitored network devices using CiscoWorks
• Point of Contact for the patching of 40+ network cabinets in five buildings across the Munich offices
• Monitored network for rogue Access Points
• Cable preparation for Cisco 3560 Access Switches and Cisco 6500 Distribution Switches
Windows XP, CiscoWorks LAN Management Solution (LMS), Cisco Switch
9/2006 – 12/2006
Tätigkeitsbeschreibung
• Lead Field Test team in Key Performance Indicator tests
• Created Field Test PC image for carrying out Key Performance Indicator tests
• Documented structure of Key Performance Indicator tests
• Automated some Key Performance Indicator tests
• Introduced reporting structure for Key Performance Indicator tests
• Used networking tools for analysis of tests
Windows XP, WLAN (Wireless Local Area Network), GSM/GPRS, HSDPA (High Speed Downlink Packet Access)
10/2004 – 4/2006
Tätigkeitsbeschreibung
• Delivered EMEA wide TACACS Authentication project, saving Hewlett-Packard in excess of $69K
• EMEA Project Manager for SNMP Community Strings project, delivered 2 months ahead of schedule
• Developed “Security Alert Process” for security alerts which was adopted globally within Hewlett-Packard
• Delivered training to EMEA wide audiences on various technologies
• Provided network security and support for critical systems in EMEA
• EMEA Point of Contact for internal investigations relating to misuse of IT resources
• EMEA Point of Contact for Infosec (Information Security) team, assisting with security tests
Netzwerk-Sicherheit, Windows XP
4/1999 – 9/2004
Tätigkeitsbeschreibung
• 3rd level support of Internet Services such as DNS, Firewall and Web Hosting
• Architect and project lead for Microsoft ISA Server design and implementation
• Author of “Global ISA Server” document
• Implemented several web filtering solutions such as Websense and Surf Control
• Key player in the implementation and support of Checkpoint Firewall-1 (NG) and Cisco PIX Firewall’s
• Webmaster for internal network web site
• Produced management reports for bandwidth usage in EMEA
• Supported Cisco Load Balancer’s and Cisco Content Services Switches
• Handled Global Partner Network issues, provided 1st level support
• Received awards at Compaq Computers for outstanding achievement in 2000, 2001 and 2002
Check Point (allg.), Cisco Firewalls, DNS
10/1994 – 3/1999
Tätigkeitsbeschreibung
• Team Leader of the Mobile Business Environment (MoBE) support team
• Created standard laptop (PC & Apple Mac) images for users in EMEA
• Managed the “hot swap” setup for the replacement of laptops
• Organised and coordinated training workshops across Europe
• Provided weekly reports for management
• Point of Contact for vendors and suppliers
• Awarded “Best Technical Support Specialist” in EMEA in 1995
Mac OS, AppleTalk
Zertifikate
Ausbildung
Luton, UK
Luton, UK
Weitere Kenntnisse
- IT-Support (allg.)
- Systemadministration (allg.)
- Servicemanagement / ITIL
- Netzwerke
- Virtualization (VMware)
- Server
- IIS
Persönliche Daten
- Englisch (Muttersprache)
- Italienisch (Fließend)
- Deutsch (Gut)
- Europäische Union
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