Senior Project and Program Manager, Interims Manager, Software/System Architect

1/2014 – 12/2014

Implement a strategic service oriented automation platform in multiple entities

• Definition of Terms of Reference (objectives, scope, project, and resource plan, Issues and Risks)
• On-board necessary resources as per resource plan
• Tracking and Coordination of project activities and regular status reporting to senior management
• Stakeholder management
• Ensure compliance to bank internal technical roadmap
• Ensure production readiness of overall solution
• Deploy and operate deliverables of the overall program
• Vendor management; establish and maintain communication with vendors to align and track project plans, actions, and deliverables
• Coaching of / KnowHow Transfer to Program/Projectmembers

BOARD, Reporting, Projektmanagement (IT), Telekommunikation / Netzwerke (allg.), Schulung / Training (IT), Management (allg.), Programm Management, Produktions- / Aufnahmeleitung, Schulung / Coaching (allg.), Lieferantenmanagement (allg.)

10/2013 – 12/2013

• Tracking and coordination of project activities and regular status reporting to senior management
• Stakeholder management
• Ensure production readiness of releases
• Define and agree upon cutover strategy and timelines
• Define, agree and track cutover plan

Reporting, Projektmanagement (IT), SAP Rollout, Management (allg.)

6/2013 – 11/2013

Implementation strategic, standardized new infrastructure Component (GTO PBC), Banking

• Define infrastructure architecture, sizing, onboarding and lifecycle processes implement a new infrastructure component into Retail Banking
• Implement the new component, pass through the banks transition process, including handover to production
• Onboard current projects onto the new platform
• Aligning timelines for 3 different projects / workstreams

Projektmanagement, Kostenoptimierung

4/2013 – 7/2013

strategic POC for SAP test automation, and service virtualization

• Tool selection, provide options to automate combined SAP and Web based testing.
• Tool selection, provide options to virtualize services to enable e2e tests partial connected test environments

Testing (IT), Virtualisierung (Allg.), Technisches Testing, Dienstleistung (allg.)

9/2012 – 4/2013

• Define and Implement a mobile payment solution within 6 countries (1st wave)
• Tracking and Coordination of project activities and regular status reporting to senior management
• Stakeholder management
• Aligning timelines for the programs workstreams and countries rollout planning

Reporting, Rollout, Management (allg.), Projektmanagement

5/2012 – 9/2012

Define and manage the introduction of a new e2e automatisation solution

• Delivered an e2e automatisation (delivery, build, packaging, deployment) solution for GT Retail
• Tracking and coordination of project activities and regular status reporting to senior management
• Stakeholder management
• Aligning timelines for 3 different projects / work streams
• Technical coordination of integration of solution (Test & Production) according to project plans
• Regularly alignment with Product Lines (integration & support teams) & Operational Design
• Coordination of technical teams (infrastructure & product line)
• Request release / request technical solution
• Ensure technical readiness in different phases

Projektmanagement (IT), Technisches Projektmanagement, Projektmanagement

2/2012 – 5/2012

Setup a team within a matrix organisation to provide deployments, Migration, and second level troubleshooting services of ETL Informatica within the scope of the SAP core banking replacement project.

• Provide ETL / Informatica Deployment Services to the project
• Definition and Implementation of a service catalog
• Tracking and coordination of project activities and regular status reporting to senior management
• Define and provide reporting capabilities for Tasks/Tickets/Issues with Confluence
• Coordination of technical teams (infrastructure & product line)

Reporting, Projektleitung / Teamleitung (IT), Migration, Technische Projektleitung / Teamleitung, Management (allg.), Interim Management, Projektleitung / Teamleitung, Dienstleistung (allg.)

5/2011 – 2/2012

Setup and run a deployment management team. Define and manage the introduction of a new process model for a major project (>200 people). Introduce a ticketing system and customize it for the needs of the department.

• Designed, Implemented, and provide governance for a deployment management process for combined releases of mainframe, midrange, and SAP applications/functionality
• Implemented ticketing tool and supporting process for > 350 Persons in 3 departments and 5 projects
• Provide Process definition services to the project
• Provide Deployment Management Services to the project
• Provide User Management Services to the project
• Analysis of current Deployment, Change processes for all affected applications (across Banks organizational units)
• Definition of Change, Deployment, Service request processes
• Align Change, Deployment, Service request processes within the project and line organization
• Manage the transition of current to target processes within the project and line organization
• Rollout Change, Deployment, Service request processes
• Definition and Implementation of service catalogues
• Define and provide tool support (Jira) for the named processes
• Define and provide reporting capabilities for Tasks/Tickets/Issues with Confluence
• Coordination of technical teams (infrastructure & product line)
• Plan and coordinate mixed deployments (Mainframe, Midrange, SAP) of major, minor and hotfix releases in test and production environments
• Collect user requirements/ user requests for different applications/ environments
• Request implementation of users in different applications/environments

Reporting, Projektleitung / Teamleitung (IT), IT-Support (allg.), Rollout, Technische Projektleitung / Teamleitung, Management (allg.), Interim Management, Projektleitung / Teamleitung, Produktions- / Aufnahmeleitung, Dienstleistung (allg.)

2/2011 – 1/2012

Define and manage the introduction of a new process model for a department (70 people). Change the current process from a manual service delivery to an automated process. Introduce a ticketing system and customize it for the needs of the department.
Develop and Implement a common standard for all Vendors the bank is dealing with (for the particular branch).

• Delivered a standard for vendor deliveries, and introduced this to >10 Vendors with more than > 20 applications (and counting)
• enabled savings with each delivery of around 4 PT's
• Introduction of a department wide standardization processes and according tool support
• Tracking and Coordination of project activities and regular status reporting to senior management
• Stakeholder management
• Aligning timelines for 3 different projects / work streams
• Technical coordination of integration of solution (Test & Production) according to project plans
• Regularly alignment with Product Lines (integration & support teams) & Operational Design
• Coordination of technical teams (infrastructure & product line)
• Request release / request technical solution
• Ensure technical readiness in different phases

Projektmanagement (IT), Technisches Projektmanagement, Projektmanagement, Business Development, Handel (allg.)

9/2010 – 1/2011

Datacenter migration

• Tracking and Coordination of project activities and regular status reporting to senior management
• Stakeholder management
• Aligning timelines for 3 different projects / workstreams
• Technical coordination of integration of solution (Test & Production) according to project plans
• Regularly alignment with Product Lines (integration & support teams) & Operational Design
• Coordination of technical teams (infrastructure & product line)
• Request release / request technical solution
• Ensure technical readiness in different phases
• Manage vendors for technical implementation
• Manage test centre – vendor relationships

Reporting, IT Portfoliomanagement, IT-Support (allg.), Migration, Management (allg.), Produktions- / Aufnahmeleitung

6/2010 – 10/2010

Interim Manager, Social Network, Web 2.0 mobile Platform

Key deliverables / responsibilities
• Ensuring business continuity
• Main contact/escalation point for senior management, PMO, other departments
• Defining and implementing the departments strategic goals
• Peoples’ personal development
• Being the departments main contact point for senior management, PMO and other departments for reports, tasks, and escalations
• Being the main contact point for departments’ internal requests for project and BAU related activities
• Communication of issues and root causes to a wider audience
• Reporting (e.g. compiling departments flag report about achievements/issues)
• Deciding (in agreement with senior management) about peoples’ work assignments
• Coordination and managing weekend RCA sessions
• Coordination and seeking agreement on inter-department work model on group and department head level
• Organizing joint RCA sessions and providing reports for outages
• Develop together with PMO project plans/timelines, and communicate these to the line organization

Reporting, Telekommunikation / Netzwerke (allg.), Inbetriebnahme (allg.), Management (allg.), Interim Management