IT Expert

1/2021 – 1/2023

- Betreuung SCCM-Server & Distrobution-Ppoint für PXE, Imaging, Task-Sequenzen & Patching
- Betreuung von OS-Images, Boot-Images, App-Paketen für den Staging-Prozess
- Imaging/Staging von Modern-Workplace-Clients mit Windows OS, Applikationen & Bitlocker
- Applikation Deployment Skripts erstellen basierend auf Powershell
- Server- & Client-Patching und Applikation Deployments via SCCM & ADR Rules
- Monitoren & erstellen von Device Status- und Patching Reports in SCCM via CMPivot & Reports
- Administration & Support von GPO Rules für Modern-Workplace, VDI clients, Browser, etc.
- Administration & Support von Teams & OneDrive, Exchange-Online
- Manage des Secure-Center und Intune in O365age AD & Azure AD connectivity & sync
- Monitoring IT Infrastructure & Systems via SolarWinds Lösung & SCOM
- Support von Microsoft Internet Information Server / MS-IIS bis zu Version 8.5
- Support von Incidents-, Request-, Change- & Problem-Tickets via ServiceNow nach ITIL Modell

Application-Management (AM), Microsoft Office 365, SCCM (System Center Configuration Manager), Server-Monitoring, VDI (Virtual Desktop Infrastructure), Windows Server (allg.)

4/2020 – 12/2020

- Setup und Konfiguration der Office-365 Plattform & Services
- Administration & Support SharePoint-Online, Teams und One-Drive Services
- Schulung Key- und End-User für Office-365 Produkte & Features
- Support der User als Incident Manager
- Setup und Konfiguration Office-365 Test-Environment (Microsoft Azure)
- Administration und Support der Windows & Linux Server (VM‘s) in Azure
- Performance & Uptime Monitoring der Azure-, Office-365 Systeme & Services
- Deployment von Security-Patches für On-Site Server- & Client-Systeme
- Administration und Applikation Deployments via SCCM & Intune
- Administration und Monitoring der Microsoft ATP Services
- Administration SharePoint, Teams, Office-365 & Exchange-Onprem & -Online
- Support MWP Laptops, VDIs & Windows-Servers (2012_R2, 2016, 2019)

Active Directory, Microsoft Office 365, Microsoft SharePoint Server, Windows Server (allg.)

1/2019 – 3/2020

Migration SharePoint 2013 auf SharePoint Online
- Administration SharePoint, Azure AD, Skype for Business, IAM und RBAC
- Paketieren und Deployment von Applikationen auf FAT-, VM- & Citrix-Clients
- Setup & Konfiguration Office-365 Test-Systeme (Microsoft Azure)
- Design & Monitoring der Team-, Projekt- & Collaboration-Site-Collections
- Setup & Migration von Adobe ins Adobe Creative Cloud & Upgrade auf Entitelment-Lizenzen
- Installation, Patching & Upgrade Jira Instanzen/Server & Management Lizenzen
- Field- & Schema-Designs und Support JIRA-Projekte für Developerund Helpdesk-Teams
- Backup & Restore JIRA Instanzen via Desaster-Recovery Planung
- Konfiguration Server, Instanzen & Services für Single-Sign-On via AD & LDAP
- Administration Windows GPOs für Clients, Bitlocker & AppLocker, Windows Defender

Microsoft Azure, Microsoft Office 365, SCCM (System Center Configuration Manager), Windows Server (allg.)