ITK Senior Projektmanager

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50€/Stunde
10709 Berlin
04.09.2018

Kurzvorstellung

15 Jahre Erfahrung in der Integration von Projekten im ITK-Umfeld für verschiedene Branchen zu einem erfolgreichen Abschluss innerhalb des Budget- und Zeitrahmens anhand der PMI Methodologie.

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IT, Entwicklung

Projekt‐ & Berufserfahrung

IT Project Manager
Bombardier, Berlin
5/2013 – 8/2013 (4 Monate)
Bauwirtschaft, Anlagen- und Schiffbau
Tätigkeitszeitraum

5/2013 – 8/2013

Tätigkeitsbeschreibung

Future Workplace project based on TOGAF unifying the different communication applications such as Telephony and single phone number, e-mail, instant messaging (IM), Video conferencing, Web conferencing and Application sharing, Calendar and user directory and Personal contacts to deliver productivity gains for users, better team collaboration, and increased agility


PMO
Nestle, Levant
11/2012 – 4/2013 (6 Monate)
Konsumgüterindustrie
Tätigkeitszeitraum

11/2012 – 4/2013

Tätigkeitsbeschreibung

Designing and implementing unified communication applications allows users to tailor, control and manage calls, messages, directories, collaborative work tools and information from any location using any device. Telephony System and all the advanced of voice features conference calls, music on hold, greeting message and voice mail for 800 users.


IT Project Manager
Toyota, Levant
8/2012 – 2/2013 (7 Monate)
Automobilindustrie
Tätigkeitszeitraum

8/2012 – 2/2013

Tätigkeitsbeschreibung

Designing, implementing and troubleshooting complete Networks Infrastructure include cabling, switching and routing, Wi-Fi networks distributed among many sites include WLAN Controllers, indoor and outdoor Access Points, and management Application to simplifies the deployment, configuration and administration of the Wireless Network, Network Security that ensure effective and secure communication between head quarter and branches, network services (Active Directory, DNS, DHCP, Antivirus, Exchange, ISA, SQL ..etc) for 6 branches 350 users.


PMO
Sheraton, Amman
7/2012 – 11/2012 (5 Monate)
Hospitality
Tätigkeitszeitraum

7/2012 – 11/2012

Tätigkeitsbeschreibung

Designing and implementing of Local Area Network, Wireless Network, Network and Security Services, Telephony System with all the advanced voice features that expected from a large enterprise and integrating with Hotel Application Opera, Contact Centre enable variety of opportunities to communicate with their Customers with ACD automatic call distribution.


IT Project Manager
Arab International University, Daraa
3/2012 – 8/2012 (6 Monate)
Hochschulen und Forschungseinrichtungen
Tätigkeitszeitraum

3/2012 – 8/2012

Tätigkeitsbeschreibung

Designing and implementing of data centre with the highest level of security, availability, and scalability (TIA-942 Tier 2), provides a safe and reliable environment to reduce to the minimum any possibility of interruption to the flow of processes and data, 1000 user


PMO
Lafarge’s, Levant
1/2011 – 10/2011 (10 Monate)
Zementindustrie
Tätigkeitszeitraum

1/2011 – 10/2011

Tätigkeitsbeschreibung

Designing and implementing complete Networks Infrastructure, Wi-Fi networks distributed among many sites include WLAN Controllers, indoor and outdoor Access Points, and management Application to simplifies the deployment, configuration and administration of the Wireless Network, Network Security that ensure effective and secure communication between head quarter and branches, network services (Active Directory, DNS, DHCP, Antivirus, Exchange, ISA) for factory and other 3 sites 550 users


IT Project Manager
AUHD, Damaskus
11/2010 – 10/2011 (1 Jahr)
Gesundheitswesen
Tätigkeitszeitraum

11/2010 – 10/2011

Tätigkeitsbeschreibung

Designing and implementing of high availability HMIS Hospital Management Information System enables improved patient care, patient safety, increase service quality and efficiency and reduced costs with integration with LIS Laboratories information system and RIS Radiology information system, SQL Cluster and File System based on SAN, data centre with the highest level of security, availability, and scalability (TIA-942 Tier 2), contact centre enable variety of opportunities to communicate with their patients, VOIP telephony system, networks infrastructure, network security and network services for 950 user.


IT Project Manager
DSE, Damaskus
8/2010 – 12/2010 (5 Monate)
Versicherungen
Tätigkeitszeitraum

8/2010 – 12/2010

Tätigkeitsbeschreibung

Designing and implementing of data centre with the highest level of security, availability, and scalability (TIA-942 Tier 2), provides a safe and reliable environment to reduce to the minimum any possibility of interruption to the flow of processes and data, complete data networks infrastructure to enable delivery of a set of innovative and secure services for 1000 users.


IT Project Manager
Air France, Damaskus
4/2010 – 9/2010 (6 Monate)
Fluggesellschaft
Tätigkeitszeitraum

4/2010 – 9/2010

Tätigkeitsbeschreibung

Designing and implementing of Network Infrastructure and Network Security that ensure effective and secure communication to the HQ, VOIP Telephony System with all the advanced voice features and standard edition Contact Centre mainly driven by voice interactions with user-friendly interface for managing the VIP client, agency and other client that depends of different priority and enhance the quality of customer interactions


IT Project Manager
Le Meridien, Damaskus
8/2009 – 1/2010 (6 Monate)
Hospitality
Tätigkeitszeitraum

8/2009 – 1/2010

Tätigkeitsbeschreibung

Designing and implementing of complete wireless networks with wide range of network services, authentication, encryption, virtual private network (VPN) connections, firewall policy for every user and device on the network.


IT Project Manager
Alrazi Hospital, Damaskus
7/2009 – 12/2009 (6 Monate)
Gesundheitswesen
Tätigkeitszeitraum

7/2009 – 12/2009

Tätigkeitsbeschreibung

Designing, implementing and troubleshooting of HMIS Hospital Management Information System, networks infrastructure, network security and network services for 350 users.


IT Project Manager
Shell, Levant
2/2009 – 12/2009 (11 Monate)
Öl- und Gasindustrie
Tätigkeitszeitraum

2/2009 – 12/2009

Tätigkeitsbeschreibung

Design and rollout of VOIP Telephony System with all the advanced voice features that expected from a large enterprise conference calls, music on hold, greeting message and voice mail for 8 sites connected via E1 for 4500 users, Network Management and billing System for effective monitor and maintain the network, while lowering the company's total cost of ownership.


IT Project Manager
Hadid international aviation services, Damaskus
10/2008 – 3/2009 (6 Monate)
Logistikdienstleister
Tätigkeitszeitraum

10/2008 – 3/2009

Tätigkeitsbeschreibung

Designing and implementing premium edition Contact centre to interaction for hundreds of agent worldwide and manage flight permit, flight planning, refuelling and handling services that enhanced customer service to retain and acquire customers to meet company strategy, real-time supervision, configuration, and monitoring all objects (pilots, queues, and groups) and providing full statistics compilation and detailed reports to increases agent productivity, Telephony System with all the advanced of voice features conference calls, music on hold, greeting message and voice mail


IT Project Manager
Oudeh Petroleum Company, Levant
6/2008 – 1/2009 (8 Monate)
Öl- und Gasindustrie
Tätigkeitszeitraum

6/2008 – 1/2009

Tätigkeitsbeschreibung

Designing, implementing and supporting of VOIP Telephony System with all the advanced voice features that expected from large enterprise conference calls, music on hold, greeting message and voice mail for 4 branches connected via E1 and SIP protocol for 700 users.


IT Project Manager
Emmar, Yaffur
1/2007 – 8/2007 (8 Monate)
Immobilien
Tätigkeitszeitraum

1/2007 – 8/2007

Tätigkeitsbeschreibung

Designing and implementing GPON a fibre to the home architectures solution, the passive optical network (point-to-multipoint) is used to enable a single optical fibre to serve multiple premises; the complete 8 Gate


IT Project Manager
elBaraka Bank, Levant
1/2007 – 6/2007 (6 Monate)
Banken
Tätigkeitszeitraum

1/2007 – 6/2007

Tätigkeitsbeschreibung

Design, implementing and troubleshooting of E-banking Services, contact centre enable variety of opportunities to communicate with their customers, IVR interactive voice response offer customers reliable, powerful self-service functionality using text-to-speech technology, VOIP telephony system for 12 branches.


IT Project Manager
International Islamic Bank, Levant
5/2006 – 11/2006 (7 Monate)
Banken
Tätigkeitszeitraum

5/2006 – 11/2006

Tätigkeitsbeschreibung

Designing and implementing of data center with the highest level of security, availability, and scalability (TIA-942 Tier 2), provides a safe and reliable environment to reduce to the minimum any possibility of interruption to the flow of processes and data, complete service-oriented data networks infrastructure for all branches to enable delivery of a set of innovative and secure services to maximize return on investment for 6 branches 900 users.


IT Project Manager
Ministry of Internal Affairs, Damaskus
3/2006 – 11/2006 (9 Monate)
Öffentliche Verwaltung
Tätigkeitszeitraum

3/2006 – 11/2006

Tätigkeitsbeschreibung

Designing and installing data and network security solutions to improve, secure and protect computers, servers and network Infrastructure from threat and attacks for whole network using Cluster Firewalls, IPS Intrusion prevention system, network security software, site to site VPN and security in a VLAN based infrastructure, protect and secure sensitive information for the Apache web based applications using certificate authority services and SSL and TCPS for 24 sites 1400 users.


IT Project Manager
Ministry of Foreign Affairs, Damaskus
3/2005 – 7/2005 (5 Monate)
Öffentliche Verwaltung
Tätigkeitszeitraum

3/2005 – 7/2005

Tätigkeitsbeschreibung

Designing a High Availability (HA) and Disaster Recovery (DR) solution that addresses fast recovery and continuous protection needs of business critical applications and data, minimizes system outages due to sudden events like hardware, software and site failures, data centre with the highest level of security, availability, and scalability.


IT Project Manager
Railways General Establishment, Allepo
6/2004 – 5/2005 (1 Jahr)
Öffentliche Verwaltung
Tätigkeitszeitraum

6/2004 – 5/2005

Tätigkeitsbeschreibung

Designing and implementing of ERP System that fulfils the needs of Railways, which tie the company’s units into one easy-to-use interfaces which can be customized to meet the company needs, Data Center with the highest level of security, availability, and scalability (TIA-942 Tier 2), complete Networks Infrastructure and Network Security that ensure effective and secure communication between head quarter and 11 branches, Network and System Management for managing and monitoring network elements identifying problems and system performance and other network services (Active Directory, DNS, DHCP, Antivirus, Exchange, ISA) for 1200 user.


IT Project Manager
Ministry of communication and technology, Damaskus
4/2004 – 8/2004 (5 Monate)
Telekommunikation
Tätigkeitszeitraum

4/2004 – 8/2004

Tätigkeitsbeschreibung

Designing and installing a high technology lab for developing telecommunication and networking engineers include network and system functionality, routing, switching, operating systems, wireless, VOIP telephony , Servers, Cluster, SAN and other network services.


IT Project Manager
Ministry of Foreign Affairs, Damaskus
4/2004 – 7/2004 (4 Monate)
Öffentliche Verwaltung
Tätigkeitszeitraum

4/2004 – 7/2004

Tätigkeitsbeschreibung

Designing a High Availability (HA) and Disaster Recovery (DR) solution that addresses fast recovery and continuous protection needs of business critical applications and data, minimizes system outages due to sudden events like hardware, software and site failures, data centre with the highest level of security, availability, and scalability.


IT Project Manager
ProSieben Sat.1 Media AG, Berlin
10/2002 – 12/2003 (1 Jahr, 3 Monate)
Medienbranche
Tätigkeitszeitraum

10/2002 – 12/2003

Tätigkeitsbeschreibung

Newsroom System; control the broadcast devices (teleprompter, character generator) per MOS protocol.


IT Project Manager
ProSieben Sat.1 Media AG, Berlin
1/2002 – 11/2002 (11 Monate)
Medienbranche
Tätigkeitszeitraum

1/2002 – 11/2002

Tätigkeitsbeschreibung

Content Management System; generate PDF and RTF files from the CMS and providing data to the B2B System.


IT Project Manager
ProSieben Sat.1 Media AG, Berlin
2/2001 – 12/2001 (11 Monate)
Medienbranche
Tätigkeitszeitraum

2/2001 – 12/2001

Tätigkeitsbeschreibung

Holding Intranet; design and implement the Intranet.


IT Project Manager
ProSieben Sat.1 Media AG, Berlin
4/2000 – 3/2001 (1 Jahr)
Medienbranche
Tätigkeitszeitraum

4/2000 – 3/2001

Tätigkeitsbeschreibung

Customer Relationship Management; extend of the CRM with fax, SMS and e-mail communication services.


Zertifikate

Certified Alcatel-Lucent Field Expert OmniStack
September 2011

Certified Alcatel-Lucent System Expert OmniPCX Enterprise
November 2010

Certified Alcatel-Lucent Field Expert OmniTouch Contact Center
Juni 2010

Certified Alcatel-Lucent Field Expert Office Communication
November 2009

Certified StoneGate Firewall Engineer
April 2009

Certified StoneGate IPS Engineer
Juni 2008

Certified StoneGate Security Architect
Juli 2007

Ausbildung

Technische Informatik
(Dipl.- Ing.)
Jahr: 1998
Ort: Beuth Hochschule Berlin

Qualifikationen

Management:
● PMI's Project Management Professional
● ISMS – ISO 27001:2005 Internal Auditor
● ISO 9001:2003 Quality management systems
● iPMA Management Critical Skills

Switches/Routers:
● Certified Alcatel-Lucent Field Expert OmniStack
● Alcatel-Lucent Enterprise Multisite Network
● Cisco Certified Network Associate
● CA Network and Systems Management

Firewall/ IPS/ UTM:
● Astaro Certified Administrator
● Certified StoneGate Firewall Engineer
● Certified StoneGate Security Architect
● Certified StoneGate IPS Engineer

Encryptions:
● InfoSYS Managing CompuSec and MicroCryptor

Operating Systems:
● Solaris System administration
● Microsoft Internet Security and Acceleration Server (ISA)
● Novell NetWare 3.x to 5.x Upgrade
● CA ARCserve Backup for Windows

PBX’s/ VOIP:
● Certified Alcatel-Lucent System Expert OmniPCX Enterprise
● Certified Alcatel-Lucent Field Expert Office Communication

Contact Centre:
● Certified Alcatel-Lucent Field Expert OmniTouch CC

Über mich

15 Jahre Erfahrung in der Integration von IT Infrastruktur- und Kommunikationsprojekten zu einem erfolgreichen Abschluss im Rahmen der Einhaltung des Budgets und der Zeitrahmen. Während der effektiven Management von Risiken, Abweichungen von vereinbarten Toleranzen, Change Control und Einbeziehung von Interessengruppen

Erweiterte technische Kenntnisse in HP, NEC, Cisco, Alcatel-Lucent, Aruba, Microsoft und Stonesoft Produkten sowie Lösungen gehören auch zu meinem Wissensrepertoire.

Zu meinem Stärken gehören Führungskompetenzen im Teambuilding, Etablieren von Kundenbeziehungen, Verhandlungen mit dem Endkunden, Treffen von projektrelevanten Entscheidungen, Problemlösungsmanagement und der souveräne Umgang in Konfliktsituationen.

Persönliche Daten

Sprache
  • Deutsch (Fließend)
  • Englisch (Fließend)
  • Arabisch (Muttersprache)
Reisebereitschaft
Weltweit
Home-Office
bevorzugt
Profilaufrufe
856
Alter
50
Berufserfahrung
21 Jahre (seit 09/1998)
Projektleitung
13 Jahre

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