Russian, Ukrainian Business development / Multilingual Call center services

Business development Kosovo, Russian, Ukraine and CIS countries
BPO / Multiligual call center services (appointment settings/customer support) : native german/italian/russian/arabic/turkish/albanian/ukrainian/(spanish, french for request)

Management, Unternehmen, Strategie

• Business Development
• Projektassistenz
• Projektmanagement
• Personalwesen (allg.)

Marketing, Vertrieb, Kommunikation

• Investor Relations
• Vertrieb (allg.)
• Public Relations
• Kommunikation (allg.)

Sprachen, Dienstleistung, Soziales

• Übersetzung
• Sprache (allg.)

Business development, marketing strategy, market entry (Kosovo, Russia, Ukraine other CIS)
Multilingual call center services, running call centers and BPO, IT teams in Ukraine, RPO

I am multiskilled, goal oriented person, very enthusiastic, creative always full of business ideas, active user of Facebook and social business network of Linkedin with strong business profile around 1000 connections
Manage many projects
Worked for business development online webplatforms over Eastern Europe (building marketing strategy and affiliation programs for start up , franchising development, B2B, work with agents over Easter Europe)
Work : dropbox, teamlab office for project management, team viewer and ammy for remote desktop control, admin tool of Wordpress and Joomla and many other programs

Projects I worked with:

Web development and design, IT developers outstaffing from our office
2012 - CUSTOMER SUPPORT – US fashion retailer www.missesdressy.com (from my office in Ukraine )
Simply Travel – 2013 Head of Marketing (part time) (tourism/hospitality/flights) www.simplytravel.de

 Marketing strategy for running over Eastern Europe , SMM Facebook, Linkedin promotion
 Work with tour operators, travel agencies, DMC, MICE companies.
 Created and managed group on Linkedin, Facebook
Linkedin Simplytravel: http://www.linkedin.com/groups/SIMPLY-TRAVEL-4867214?trk=myg_ugrp_ovr
Simplytravel : https://www.facebook.com/s1mplytravel?ref=hl

2012 – 2013 Regional Leading Manager (Regional Product Officer) over Eastern Europe and CIS at Travelpickr Inc
www.travelpickr.com
Business development over Easter Europe
 Implementation of business ideas for marketing and business development,
 Hire agents in each country of Eastern Europe,
 Supervise product officers (agents) in each country of Eastern Europe,
 Checking reports,
 Control Tour operators and their tour packages
2011 -2012 DMC AGUkraine www.agukraine.com (leisure organisation and event planning
 Events and activities organizations, incoming travelling

2012 - Hospitality and travel arrangement for Euro 2012 CUP temporary 3 month own project www.alexgroup.com.ua
https://www.facebook.com/EconomyAccommodationsEuro2012?ref=hl
Created network of cheap accommodation solution for football supporters.
At same time temporary business representative Hostival ltd www.hostivalonline.com
(preparation for Euro 2012)
 work with travel arrangement of football supporters during Euro 2012 period
 was looking for partners over Europe.
 Work with travel agencies all over the world
 negotiations with National Agency of Euro 2012, city councils in each host cities
 negotiations with different fans associations and fans federations

2009 DP "Garranty-Market" in Korostyshev –
Manager of the rental department of commercial real estate
 work with the representatives of small and medium sized business
 negotiations
 conclude contracts
 administrative work
 management of the department
 Personnel management
 Administrative work
 Document
 Work with corporate clients
 Monitoring payments
 Monitoring performance of contractual obligations of tenants
 Resolution of disputes