Oracle ERP Expert - IT Project Manager

8/2007 – 8/2008

• Worked as a Project Manager for Oracle Apps 11i (11.5.10.2) financials, manufacturing and distribution trackImplementation and Support for multiple customers.
• Assist Project Team in Systems Analysis and Requirements Gathering
• Experience working in ASCP (advance supply chain planning), Order to Cash and Procure to Pay cycle
• Resource Management
• Help Technical Team in interfaces and customization development
• Keeping track of customer issues and providing resolution with the help of onsite project managers and team
• Totally involved in understanding and resolution of day to day issues and activities
• Managing resource utilization, projections, movements and mobilization
• Managing daily production support activities
• Engage in the activity of team’s performance review on periodic basis and analyze the training needs of team members
• Involved in interview process of technical and functional candidates.
• Incorporated Issue tracking and problem management processes as per the SOX methodology

9/2005 – 6/2007

• Worked as a Project Manager for Oracle Applications 11i (11.5.10.2) Financials, Manufacturing, Distribution and CRM (Installed base and Service Contracts) Project Implementation
• Full fledge understanding and experience working in Order to Cash and Procurement to Pay and Contracts to Service business processes
• Systems Analysis and Requirements Gathering
• Closely working with cross-functional teams and business entities to understand the business process and analyze business requirements
• GAP Fit Analysis and Business process mapping
• Established best practices of application development
• Involved in training identification and planning
• Resource Management
• Pre-sales for Oracle Financials and Manufacturing leads
• Help Technical Team in data conversion, interfaces and customization of Reports

9/2004 – 9/2005

• Worked as a Project Lead for Oracle Applications 11i (11.5.9) CRM Track (Contract to Service and Order to Cash) Implementation
• Systems Analysis and Requirements Gathering for CRM Business Process (Installed Base and Service Contracts)
• Production support team management for oracle CRM applications customization, conversion and interfaces
• GAP Fit Analysis and Business process mapping
• Technical Team Management for Technical Customization
• Help Technical Team in data conversion, interfaces and customization of Reports

11/2001 – 8/2004

• Worked as a Development Lead for Oracle Applications 11i (11.5.3, 11.5.8 and 11.5.10) implementation and technical development
• Extensive experience working in Order to Cash, Procure to Pay and Service to Contracts business processes
• Worked on Upgrade of Oracle Apps 11.5.3 to 11.5.8
• Technical Team Management for Technical Customization
• Help Technical Team in data conversion, interfaces and customization of Reports using PL/SQL, Forms and Reports
• Responsible for gathering requirements from business partners, analyzing and distributing work among team members, documenting work and process flows, and driving Oracle Application enhancements for the Oracle ERP user community
• Study/Understand the Business Processes, Gap Analysis, Set ups, Defining technical specs for customizations and application implementation.
• Involved in the technical design of Oracle ERP customization, conversions, interfaces and reports activities.
• Co-ordination with Business Users and Business Analysts for Business Process Mapping in Oracle Applications
• Production Support to Oracle ERP Applications and integrated third party java and .net based applications

2/1997 – 10/2001

• Technical Development of Oracle Applications 11i (11.5.3) Implementation of Manufacturing, Finance and Distribution business processes
• Production Support to Oracle Applications 10.7 and 11.03 Manufacturing and Financials applications
• Programming in SQL, PL/SQL, Forms and Reports
• Co-ordination with Business Users for Oracle Applications Technical Development
• Worked for below customers while employed by RAPIDIGM Inc.
- Lucent Technologies, San Jose, CA
- Meritor Automotive, Detroit, MI
- Eaton Corporation, Kalamazoo, MI
- Office Max Retail, Cleveland, OH

11/1995 – 1/1997

• Technical Development of ERP Applications using Oracle Forms, Reports and PL/SQL
• Production Support to ERP applications developed using Oracle Developer Tool
• Co-ordination with Business Users for Oracle Technical Development
• Worked for below customers while employed by Cybertech Inc.
- Varco Pruden Buildings, Memphis, TN
- Department of Labor, Portland, Maine
- United Phosphorous, Mumbai INDIA

11/1993 – 10/1995

• Technical Development of ERP Applications using Cobol
• Production Support to ERP applications developed using Cobol and VMS Environment
• Development of Forms Using VMS RDB Software
• User training on custom ERP application

6/1992 – 10/1993

• Technical Development of ERP Applications using Cobol, VMS
• Development of Material accounting and production information systems using Cobol and Dbase
• Development of Forms Using VMS RDB Software
• User training and production support

9/1990 – 5/1992

• Technical Development of ERP Applications using Dbase and Clipper
• Development of Sales order management systems using Dbase
• User training and production support