freiberufler Experienced hands-on QA Test Manager auf freelance.de

Experienced hands-on QA Test Manager

offline
  • 650€/Stunde
  • 1844 Villeneuve (VD)
  • Weltweit
  • pt  |  en  |  fr
  • 06.11.2018

Kurzvorstellung

With more than 14 years of experience, mostly as a consultant and 8 of software QA, including performance campaign of SAP, I'm a
dedicated person, with easiness to learn and not afraid of challenges. My main objective is to focus on SAP projects.

Qualifikationen

  • Android
  • Behavior Driven Development (BDD)
  • iOS
  • ISTQB
  • Kanban
  • Lizenzmanagement
  • PCI-DSS
  • Projektleitung / Teamleitung (IT)
  • QoS (Quality of Service)
  • Qualitätsmanagement / QS / QA (IT)
  • Requirement Analyse
  • Rollout
  • SCRUM
  • SOAP (Simple Object Access Protocol)
  • Testdesign (IT)
  • Testing (IT)
  • UNIX
  • Windows Mobile

Projekt‐ & Berufserfahrung

Quality Assurance Lead / Test Manager
Forbes Digital Commerce (a Lotaris company), Yverdon-les-Bains
3/2011 – offen (13 Jahre, 1 Monat)
Dienstleistungsbranche
Tätigkeitszeitraum

3/2011 – offen

Tätigkeitsbeschreibung

I was hired as a QA Analyst to develop and execute the testing activities for all of the Lotaris/Forbes products. I soon took the role of a QA Lead, where I built a QA team and the QA function, with all its processes and guidelines. I am also responsible for the quality of all product releases in the company and establishing the test strategies through out different phases (Test environment, Pre-Production, Production).
My main activities and achievements:
• I Built the Lotaris QA department by setting up the QA Strategy (manual, automated, performance, security testing), Processes, Guidelines, Report templates and chose, implemented and configured new QA Management tools.
• I participated in the evaluation and selection (through RFP) of a partner company and I built a remote QA team in Romania – successful partnership is still on going.
• I Manage the QA Team (1 QA Engineer in Switzerland and 5 test analysts in Romania).
• I’ve been involved in features definition and design.
• I am responsible for designing the Acceptance Criteria – functional (in form of Gherkin Scenarios) and non-functional - for each feature and to making sure that each feature meets its acceptance criteria.
• Hands on Test Analysis, execution and reporting (test cases, test plans and reports) of mobile applications (Android, iOS and Windows 8), back-end systems (mainly RESTapi and SOAP) and WebUI. Projects included are a License Management System, Analytics System, in-app Commerce platform, Digital commerce and entreprise wallet that included a checkout and PCI DSS Payment systems with Credit Card, Paypal, Google Checkout and integrations with mobile Operators from different countries.
• I was directly involved in the development process, being part of the development team (Agile methodologies Scrum, Kanban and Lean).
• I make sure that Unit tests and integration tests are implemented by the development team for each feature.
• I was responsible for the requirements of an in-house Android Test automation framework.
• I executed performance test campaigns with JMeter.
• I define and plan the release and production rollouts QA strategy, including management of bug fixes from bugs opening until closure and release, through the different environments (QA, Pre-production, Production).
• I work close with Lotaris Product Director for the requirement clarification and improvement proposals.
• I’m the 1st line of support to customer QA, Project Management and delivery teams on different time zones (USA, China, Japan and Europe).
• I report directly to Director of Operations.
• I have organized the first annual “team event” for the company.

Selected Accomplishments:
Achieved to successfully build and manage the QA Department with a remote team, which we consider as an extention to our team, rather than a service provider team. The company won the Red Herring Global Award 2011 (http://www.redherring.com/).

Eingesetzte Qualifikationen

PCI-DSS, Windows Mobile, UNIX, Android, iOS, Projektleitung / Teamleitung (IT), Kanban, Behavior Driven Development (BDD), SCRUM, Testing (IT), Testdesign (IT), QoS (Quality of Service), Qualitätsmanagement / QS / QA (IT), ISTQB, SOAP (Simple Object Access Protocol), Rollout, Requirement Analyse, Lizenzmanagement

SAP Performance Test Analyst consultant
Phillip Morris International, Lausanne
11/2010 – 2/2011 (4 Monate)
Tabakindustrie
Tätigkeitszeitraum

11/2010 – 2/2011

Tätigkeitsbeschreibung

Assigned to a 4 months SAP performance project, where I was responsible of changing the old and developing new Performance Scripts with HP LoadRunner (VUGen). The mission consisted of doing a performance test campaign on SAP (ECC and ABZ-BW) after the upgrade of the DB from mySQL2005 to mySQL2008.

Selected Accomplishments:
I had my first professional experience with SAP and LoadRunner and yet I was able to deliver successfully in such short period.

Eingesetzte Qualifikationen

mySQL, SAP ECC, Testing (IT), Testdesign (IT), SAP BW

Integration and System Test Consultant
Orange CH, Lausanne
3/2008 – 10/2010 (2 Jahre, 8 Monate)
Telekommunikation
Tätigkeitszeitraum

3/2008 – 10/2010

Tätigkeitsbeschreibung

As an I&S Test consultant, I was responsible for analysing, writing, estimating and executing the tests of several projects using HP Quality Center. The various projects were:
• Matrix, a prepaid system that involves several platforms. The main ones being Oracle BRM (previous Portal Infranet), Amdocs and Twister (Payment Platform)
• Orange MyAccount website (WebSelfcare Efficiency project), with focus on one-time, recursive and threshold prepay recharges - Payments
• Payment Center, a completely new Payments application to allow secure payments through the storage of all sensitive Credit Card information in an External company system (PCI DSS Compliancy project).
• Billing Mediation Process testing, processing CDRs and making sure they are distributed to the correct destination with correct charging values.
During 6 months I was also the 1st line of support for the team’s Automation Test scripts (with HP QTP). Whenever a test failed, I had to debug the issue and in case of a bug, report it, or fix it the test code with QTP.
I had also the responsibility of doing on-going support for production issues.

Selected Accomplishments:
Country and culture change with ease, while being able to deliver on time and with high quality. I had to manage and test several projects at the same time. Great flexibility to accept and test new projects and platforms to test.

Eingesetzte Qualifikationen

ITIL, PCI-DSS, IT Service Management (ITSM), Testing (IT), Testdesign (IT), Qualitätsmanagement / QS / QA (IT), ISTQB, Visual Basic Script (VBS), SOAP (Simple Object Access Protocol), Automatisierungstechnik (allg.)

Test Analyst
TMN, Lisbon
8/2007 – 2/2008 (7 Monate)
Telekommunikation
Tätigkeitszeitraum

8/2007 – 2/2008

Tätigkeitsbeschreibung

As a billing consultant my mission was to guarantee that the changes made to the billing and invoices, such as change/new rate plans or other configuration, did not break the invoices. For that I had to simulate every possible scenario and run the test cases and analyze the results.
For these test cycles to be possible I had to prepare the entire environment. This means that every month I had to drop and create databases and database objects. I also had to check out and check in of every Test Case, script and documents from Harvest.
The tools and systems mainly used were Facturix (In House billing system), Unix, Informix and Harvest.

Selected Accomplishments:
In few days I had learned how to prepare the test environment.

Eingesetzte Qualifikationen

Informix, UNIX, Testing (IT), ISTQB, Scripting

Test Analyst consultant
Vodafone, Lisbon
2/2007 – 7/2007 (6 Monate)
Telekommunikation
Tätigkeitszeitraum

2/2007 – 7/2007

Tätigkeitsbeschreibung

At Vodafone, my mission as an ADSL test analyst was to design Test Plans according to the modules and processes analysis documentation provided by the development team. I used Siebel to create the necessary test data and then run middleware services using WebMethods. To monitor the requests on the network I used Order Management Application and I reported the bugs found with Problem Tracker application.

Selected Accomplishments:
I was able to deliver test plans and execute them after a few days without prior knowledge of the tools and without experience in Quality Assurance. The project was accomplished in a tight schedule with the team effort of working several weeks and weekends without rest.

Eingesetzte Qualifikationen

Oracle Siebel, Testing (IT), Testdesign (IT), ISTQB, webMethods

Application Support Analyst consultant
Wedo Technologies, Lisbon
10/2000 – 1/2007 (6 Jahre, 4 Monate)
Telekommunikation
Tätigkeitszeitraum

10/2000 – 1/2007

Tätigkeitsbeschreibung

I was responsible for maintenance and support several applications such as: BSCS 5.21, Dunning, Pre-activations Module, Payment Plans System, Data diffusion to other departments, Credit Control, Recharge management and Customer Process Management.
I also had the responsibility of working ‘on call’ 24 x 7, 1 week per month.
Main activities:
Investigate issues; monitor, verify and improve performance of routine processes; review log files; maintain Billing systems; take steps to reduce/avoid future problems; confirm data consistency; correct source code or detect and report DB administration problems; applications configuration and execute Applications Patches/Emergency Fixes (production rollout support).
The applications above were mostly developed in Visual Basic, Java, PL/SQL and C. Major domain in Oracle, Unix and Shell script.

Selected Accomplishments:
I was the only person responsible for data diffusion and several times I was contacted during off work time, holidays and weekends to help my colleagues that were on call to solve problems.

Eingesetzte Qualifikationen

Oracle Database, Oracle (allg.), SQL, UNIX, PL/SQL, SQL*Plus, Bash (Shell), 2nd & 3rd Level Support, 24/7 Support, Rollout Techniker, Migration, Rollout

Analyst Developer (consultant)
Novis telecom, Lisbon
2/2000 – 10/2000 (9 Monate)
Telekommunikation
Tätigkeitszeitraum

2/2000 – 10/2000

Tätigkeitsbeschreibung

As a member of a Rapid Application Development Team (Billing Applications), my mission was to develop small applications in PRO/C and PL/SQL, and to build monitoring scripts with ShellScript. I developed a small internal configuration tool in Visual Basic 6 and migrated a Credit Notes Application to a new database model – performed DB and Code changes to adapt to the new model
All development was done in Oracle 8i Databases and Unix Environment.

Selected Accomplishments:
We were only a team of 2 on the Credit Notes application migration, which was a complex application, and we successfully achieved the SLA.

Eingesetzte Qualifikationen

Oracle Database, Oracle (allg.), SQL, PL/SQL, SQL*Plus, C

Ausbildung

VB.NET (50h)
Ausbildung
2008
Lisbon
Oracle SQL Tunning (44h)
Ausbildung
2007
Lisbon
Oracle 10g Databast Administration (40h)
Ausbildung
2006
Lisbon
IT & Business Administration
Graduierung
2000
Lisbon
Microsoft Development Academy (230h) - VB 6, SQL Server 7, C++, J++
Ausbildung
1999
Lisbon

Über mich

With more than 14 years of IT experience, I’m a hands-on QA team leader looking to deliver high quality solutions, focusing on giving the best journey possible to the end-user. I have a good understanding of all aspects of IT Delivery process with different methodologies, as the importance of Quality Assurance and its impact on the delivery costs and Product success.
I have to emphasize my experience in:
• Big international and multi-cultural enterprises
• Large and complex environments and systems
• QA Department and Team building and management
• QA Processes design and implementation
• Waterfall and Agile methodologies

I’m a curious, fast learner, self managed, calm and organized person, with excellent ability to work with people and establish good relationship with co-workers. I’m a flexible and open minded team player, who thrills with new challenges.

Weitere Kenntnisse

Working Knowledge: HP ALM(QC) / QA Complete (as user and admin), Jira, Confluence, SoapUI / Postman, Databases (Oracle, MySQL), SQL *Plus, PL/SQL, Unix, Shell Script, JMeter, Version control systems (GIT, Subversion)
Team leading (local and abroad), test management, test coordination, Release management

Basic Knowledge: HP UFT(QTP), HP LoadRunner / LoadUI, Version Control Systems (Harvest, PVCS Dimensions), Siebel, SAP

Persönliche Daten

Sprache
  • Englisch (Fließend)
  • Französisch (Gut)
  • Spanisch (Grundkenntnisse)
  • Portugiesisch (Muttersprache)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
Profilaufrufe
2010
Alter
46
Berufserfahrung
24 Jahre und 1 Monat (seit 02/2000)
Projektleitung
3 Jahre

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