IT Consultant

4/2014 – 11/2014

The Company: Swisscom is the leading IT-Solutions, IT-, Cloud- and Telecommunication-Services in Switzerland with 22.000 employees and Enterprise Level Customers within the Banking Sector and other Industries.

Technical & Administrative aspects of this position were:
* Design & Monitoring of Business Applications & IT Infrastructure
* Internal Business Analyst for the Enterprise Business-Applications & -Solutions
* Administering and supporting the cloud collaboration and SharePoint 2013 & Office 365 (O365)
* PL - ECM migrations: Migration of SharePoint 2007 to 2010, and from 2010 to 2013.& Office 365
* Project Management & Support of the internal ECM solutions: Integration of SharePoint and DMS
* Management of Collaboration Work-Spaces for Internal & External customers
* Contact for internal and external Business & IT Units for the Maintained Servers & Applications
* Administer Server in heterogeneous environment (Windows Server 2012, 8, 2008 R2)
* Trainings & Workshops for the key Business Stakeholders & Users
* Administer & Design SharePoint 2007 and 2010
* Implement & Configure Fast Search with SharePoint 2010 / 2013
* Create, Design & Support Projects in JIRA for Task Management Assignments

Microsoft SQL-Server (MS SQL), Incident Management, Service Management, Microsoft SharePoint Server, Microsoft Lync Server, Microsoft Exchange

4/2013 – 4/2014

Technical & Administrative aspects of this position were:
* Project Lead - ECM migrations: Migration of SharePoint 2007 to 2010, and from 2010 to 2013.
* Programme Management of ECM solutions: integration multiple platform & environment solutions.
* Entanglement of Exchange, Outlook and Lync with our SharePoint & Collaboration Solution
* Management of Collaboration Work-Spaces for Internal & External customers
* Administer Server in heterogeneous environment (Windows Server 2012, 8, 2008 R2)
* Enterprise-Level Monitoring & Maintenance via System Center Operations Manager (SCOM)
* Contact for internal and external Business & IT Units for the Maintained Servers & Applications
* Trainings & Workshops for the key users
* Administer & Design SharePoint 2007 and 2010
* Implement & Configure Fast Search with SharePoint 2010 / 2013
* Create, Design & Support Projects in JIRA for Task Management Assignments
* Administering and supporting the cloud collaboration tool within SharePoint 2013

Incident Management, Service Management, Windows Server (allg.), Projektleitung / Teamleitung (IT), IT Service Management (ITSM), Microsoft SharePoint Server, Microsoft System Center Operations Manager (SCOM), IT-Support (allg.), Migration, IT-Beratung (allg.)