freiberufler German speaking IT specialist auf freelance.de

German speaking IT specialist

offline
  • auf Anfrage
  • 51063 Köln
  • Weltweit
  • de  |  en  |  hi
  • 04.10.2018

Kurzvorstellung

Deutsch sprechender IT spezialist mit 8 Jahre erfahrung in testing (handset), Business Analysis, Billing, PMO , coordination und services domain

Ich biete

  • Technische PMO

Projekt‐ & Berufserfahrung

Order status Coordinator
Huawei Technologies Services, köln
11/2014 – 2/2015 (4 Monate)
Telekommunikation
Tätigkeitszeitraum

11/2014 – 2/2015

Tätigkeitsbeschreibung

Checking of active and backlog tickets in all service areas follow up of activities not completed, completed but not updated etc. Daily follow up of open tickets, regular contact with technicians, get updates, reports from all sources, update to the databases and escalate when necessary to make sure that the SLA are adhered to.

Eingesetzte Qualifikationen

Telekommunikation / Netzwerke (allg.)

Senior Handset test engineer
LG technologies, Düsseldorf
5/2013 – 12/2013 (8 Monate)
Telekommunikation
Tätigkeitszeitraum

5/2013 – 12/2013

Tätigkeitsbeschreibung

 Worked as a senior team member of the App testing group of LG Mobiles.
 Acquainted with Handset IOT, UAT, Sanity tests, RCSe, EAS, Operator customization tests of LG handsets.
 Use Mobile analyser, Qualcomm tools, Wireshark, and other tools for testing activities.
 Very well acquainted with VQG (Vendor Quality Gate) tests of Vodafone-Germany, T-Mobile-Germany, O2-Germany and other major European operators.

Eingesetzte Qualifikationen

Telekommunikation / Netzwerke (allg.)

Handset test engineer
HTC mobiles, münchen
1/2012 – 8/2012 (8 Monate)
Telekommunikation
Tätigkeitszeitraum

1/2012 – 8/2012

Tätigkeitsbeschreibung

Worked for client HTC in Munich, Germany.
 Very well acquainted with SST (System Stability Testing), sanity tests and field testing methodologies of HTC.
 Worked extensively with HTC phones One XL, One X, One V and One S, Sensation, Sensation XE, Sensation XL, Desire, Desire S, Desire V. and many others.
 Conducted extensive GCF testing, voice quality testing, and field testing in and around Munich area

Eingesetzte Qualifikationen

Telekommunikation / Netzwerke (allg.)

Qualifikationen

 Acquainted with development processes and concepts such as classical Waterfall, Agile, Scrum, Lean, Kaizen, Kanban, Poka yoke.
 Completed the basic Agile certification (Huawei internal certification).
 Acquainted with QCC concepts and quality tools such as Fishbone diagram, 5W, Stratification, Pareto diagram, Histogram and such.
 Acquainted with build management (makefiles and make system).
 Well acquainted with AMDOCS billing (MPS, MAF, BillPrep, BillConfirm, Rating, Rerating, Guiding, Reguiding etc).
 Extensive knowledge of Android mobile phones (3.x HC, 4.x ICS)
 Worked extensively with LG, HTC, Blackberry and Siemens phones.
 Field testing, IOT testing, GCF testing, User Application Tests (UAT), Voice Quality testing, System Stability Testing (SST), sanity testing, End-to-End testing, Smoke testing, System Integration Testing, component testing, real call testing, VQG (Vendor Quality Gate) testing of Vodafone, Germany, T-Mobile Germany, O2- Germany.
 Very well acquainted with mobile network operator approval strategies for mobile phones of all major west European network providers (TMO, VF,O2, EPlus, A1,Swisscom) based in DACH area, Benelux, Italy, UK.
 Good knowledge in debugging of mobile phone/network errors using Qualcomm platform tools (QXDM, QCAT), Siemens debugging tools, Blackberry debugging tools (bugdisp, BBRTGraph).
 Good knowledge in 2G, 2.5G, & 3G, LTE, Wimax, WLAN etc.
BUSINESS ANALYSIS & CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
 Knowledge of Business Process Management (BPM).
 Well acquainted with requirement documents such as BPS (Business Process Specification), BRS (Business Requirement Specification), BPD (Business process Document), FRS (Functional Requirement Specification), RTM (Requirement Traceability Matrix) and such.
 Basic knowledge of Business Process Model and Notation (BPMN).
 Well acquainted with flow diagram creating tools such as ARIS and Visio
 Well acquainted with requirement gathering for telecommunication projects.
 Knowledge of OSS-BSS concepts of mobile business, Huawei CRM, Huawei CBS, Huawei PRM.
 Understanding of CRM concepts such as Inventory Management, Campaign Management/ Marketing, Channel Management, Customer care / User Management, Document Management System, Order Management, Product Management, System Management, Trouble Ticketing/ Contact Management, Loyalty Management.
 Knowledge of CRM process flows for prepaid and post paid customer activations, order handling, top ups etc.
COMPUTER SKILLS

 Well acquainted with Windows operating system and necessary office tools, familiar with Linux OS
 Well acquainted with diagramming tools such as Visio and Aris
 Well acquainted with Computer Networking aspects, TCP/IP, routing, switching and Mobile IP v6 (MIPv6).
 Well acquainted with Rational Clearcase and Rational Clearquest.
 Well acquainted with Oracle databases.
 Basic knowledge of TTCN-3, Perl, C and SQL.

Über mich

Ich bin seit 2001 in Deutschland. Seit 2009 bin ich ein Deutscherstaatsbuerger. Habe ueber 8 jahre erfahrung in IT bereich. Ich nehme jeder Herausforderung mit freude an.

Persönliche Daten

Sprache
  • Deutsch (Fließend)
  • Englisch (Muttersprache)
  • Hindi (Fließend)
  • Tamil (Fließend)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
Profilaufrufe
1119
Alter
45
Berufserfahrung
17 Jahre und 8 Monate (seit 11/2004)

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