Our internationally operating client is currently looking for a FastTrack Manager (m/f)
for a project in Munich.
Exciting and interesting tasks are waiting for you:
- Execute, manage and lead a set of customers and partners through the Onboarding process in a timely manner- Analyze, develop and communicate key Onboarding process and technology improvements for Office 365 and other services for the entire deployment cycle- Delivering and report key business metrics for all onboarding activities- Be totally responsive to customer needs- Develop, foster and maintain effective customer and partner relationships maintaining CSAT at all times- Develop foster and maintain effective working relationships with engineering, marketing, Enterprise Services, Support and field sales and partner teams to deliver key business metrics- Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs- Be recognized as an Office 365 engineering Onboarding Leader within the team and wider business- Manage the workflow of the Onboarding engineers on multiple concurrent projects- Proactively drive customer adoption and use of all products and services and be a brand ambassador at all times
- Experience with Office 365- Experience in 2nd / 3rd level consulting- Experience in supporting project planning and execution- Project management skills
An interesting project with an international client.
If this is of interest to you, please send us your CV (incl. all necessary contact details) referring to the relevant contact person. We would appreciate any info concerning your availability and salary expectations. We look forward to receiving your application.
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