* Bachelor degree in Business Administration with export specialization or equivalent commercial apprenticeship / business school with further education in project management and export specialization
* 5+ years' experience in international customer service, order processing and trading operations with a significant period as Project Manager
* Ability to deal with and satisfy a diverse set of stakeholders such as customers, production planners, export specialists, country CFOs and marketing
* Proficiency in Outlook, Word, Excel and in order processing with an ERP system such as SAP, AS400 or Oracle
* Languages: fluent English both written and spoken. German or French is a plus.
* Handling of orders, letters of credits, documentary collections and consignments as well as preparing and issuing offers and quotations
* Serving as contact point for customers, suppliers, distribution centres, plants, banks, area managers, controllers and forwarders
* Providing 1st level support for all questions related to Letters of Credit, Tenders and Embargo as well as training new Customer Support employees
* Receiving customer orders, reviewing terms and conditions including price, order entry and processing according to protocol and contracts
* Managing delivery dates, blocked orders, backorders and keeping customers informed at all times along with issuing freight-, commercial- and proforma invoices, credit notes and commissions for tenders and quotations
* Organizing and assisting warehouses, distribution centres and transportation for export of shipments as well as supporting Sales, Operations Planning and Marketing
Location: Freiburg, Switzerland
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
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