* Prior experience in a 1st level support role in a complex environment
* Profound knowledge of Cisco UC, Microsoft Skype for Business and related applications
* Strong background with ICT solutions and familiar products, such as Windows Server, Exchange and Office365
* Excellent communicational skills with good knowledge of Stakeholder Management
* Technical degree or equivalent professional experience are advantageous
* Languages: fluent English both written and spoken, German is a plus
* Supporting the Business in a complex environment at the interface between 1st level of the customer and 2nd & 3rd level on company's behalf
* Maintaining a stable infrastructure across multiple data centers, third-party additions such as SBC, Verba, Skype Shield, Polycom, and collaboration with vendors
* Working in an agile setup in a small, powerful team with responsibility for the overall solution
* Operating and developing activities are defined and processed in sprint cycles
* Proactively promoting topics such as automation and standardisation via scripting
Location: Zurich, Switzerland
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
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