Deskside Support (m/f) Munich

Januar 2019

April 2019

D-Großraum München

nicht angegeben

09.01.2019

Projektbeschreibung

For one of our clients we are looking for a Deskside Support

Activities:
• End User Desktop support through Global IT ticket system
• Workplace setup, including mounting monitors and docking stations
• Supporting AV / Conference rooms
• Support and manage mobile phones & inventory
• New Hire and PC refresh machine builds using MDT image system
• Conduct New Hire orientation training
• Asset administration and inventory: check / refurbish / reimage / proactive support assets
• Retire / e-waste old hardware
• NER monitoring and patching
• Supervising 3rd party vendors
• Procurement duties

Required skills/experience:
• University degree or equivalent
• Must be a MS Windows expert with end user support experience
• 5+ years’ experience
• Positive Attitude
• Ability to solve complex problems
• Willingness to learn new things and willingness to learn from mistakes

Ways to stand out from the crowd:
• User application experience in a PC and mobile environment
• Good all round user support in an global office environment
• Be familiar with a ticketing system for user requests
• Fluent English speaker, German language a plus
• Have great personable skills and a good communicator
• Someone who is helpful with a can do attitude
• Always willing to learn new things and willing to learn from their mistakes

Start: ASAP
Duration: 3 months+
Location: Munich

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