* University Degree in Computer Science or related field
* Competency in providing an excellent Customer Service while also attending operational tasks
* Ability to accomplish assigned tasks in a professional, efficient and timely manner with a sense of ownership
* ITIL certification would be desirable
* Excellent communication skills
* Languages: fluent English both written and spoken, a second major world language is beneficial
* Supporting the delivery of both internal and outsourced IT services to internal and external customers according to agreed levels of service
* Ensuring incident, problem, release, configuration, change and request management
* Encouraging the decrease of the impact of incidents and problems on the business by restoring the normal state of IT services
* Managing to identify problem solutions and prevent their reoccurrence as well as processes and monitors IT service requests
* Identifies and reports on configuration items and their relationships that support the IT services
* Organizing the purchasing of hardware based on business needs, and coordinates systematic renewal of hardware
Duration: 9 MM+
Location: Basel, Switzerland
Ref.Nr.: BH 14438
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As a preferred recruitment agency for Swiss banks, international insurance, finance service providers, software and pharma companies, we acquire exciting positions since 1998 in Zurich, Bern and other regions in Switzerland every day.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
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