Senior Application Manager- Microsoft /SAP/Linux /Mobile Apps (m/f) 100% - Bern
Role / Project:
For one of our clients in Bern, we are looking for a Senior Application Manager with experience in ensuring the proper operation and maintenance of the applications used to support business processes. Ensure that the desired requirements are met by the applications.
Main Tasks / Mission:
* Ensuring the monitoring of the ongoing application operation; coordinating and monitoring all activities that serve to track the availability, recoverability (continuity), performance and resource consumption of the applications.
* Informing users in the event of malfunctions, application messages or planned interruptions
* Advising and supporting users in the areas of application and process handling
* Processing (analysis, workaround, correction) of application malfunctions/errors triggered by system users or messages
* Creation of customer-specific evaluations/statistics with key figures on business transactions
* Planning releases for applications
* Collaboration (specification, testing, rollout) with application releases
* Performing coordination tasks between application users and informatics departments
* Execution of routine data cleansing and data maintenance functions on behalf of customers
* Collaboration in project groups regarding the maintenance and further development of interfaces between different applications
* Ensure coordination between support centers and application developers
* Working out or collaborating on the creation of change requests for the application developers
* Create, update, maintain and manage the documentation required for application operation (operating manual, user manual, instructions, etc.).
* Coordinating the further development of applications (recording of specialist requirements, creation of solution concepts, preparation of offers/release agreements)
* In-depth knowledge of the subject area as well as knowledge of neighbouring subject areas
* Five or more years' professional experience in the field
* Carries out orders independently and can provide technical guidance to experienced persons
* Ability to manage projects professionally
* Ability to conceptualize, advise and solve challenging problems in the field of specialization
* Microsoft applications have to be supported, but also various industry software (mobile apps, Microsoft, Linux, SAP, in-house developments, ...)
* Bachelor's or Master's degree or relevant experience
* German: fluent (preferably mother tongue/Business Fluent)
* English: good knowledge
Reference #: 918358NC
Role: Senior Application Manager
Location: Bern und Region
Start: As soon as possible
Duration: 6 months
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