freiberufler Strategic UX Consultant auf freelance.de

Strategic UX Consultant

offline
  • 80‐120€/Stunde
  • Deutschland
  • Weltweit
  • it  |  en  |  es
  • 26.09.2023

Kurzvorstellung

10 years of experience in UX design + research in product and service design spaces

Qualifikationen

  • Accessibility
  • Design Strategy
  • Design Thinking
  • Inclusive Design
  • product design
  • Produktdesign
  • Service Design
  • User Experience (UX)
  • User Research
  • UX writing

Projekt‐ & Berufserfahrung

Freelance UX consultant
Kundenname anonymisiert, Germany, UK, Denmark, USA
9/2019 – offen (4 Jahre, 7 Monate)
Fintech, Saas, e-commerce, B2B, education
Tätigkeitszeitraum

9/2019 – offen

Tätigkeitsbeschreibung

Senior product designer @ Contentful
Senior experience designer @ Nuri
Senior UX researcher @ Depop
and more...

Eingesetzte Qualifikationen

Design Thinking, Produktdesign, User Experience (UX)

Senior Experience Designer (Festanstellung)
Mobimeo (Deutsche Bahn), Berlin
10/2018 – 8/2019 (11 Monate)
Mobility
Tätigkeitszeitraum

10/2018 – 8/2019

Tätigkeitsbeschreibung

Strategic Design
• focused on horizontal design topics and exploring potential areas of innovation
• establishing the role of strategic design within the organization with the goal of creating a sustainable product discovery process
• worked closely with product and research
• contributed to building up an internal design team by interviewing candidates, assessing portfolios, defining design challenges
____

App Design:
• designed the user experience of white-label mobile applications combining public transport, shared mobility service and long-distance travel, with a focus on the interaction model for the directions and ticketing modules
• conducted field observations

Eingesetzte Qualifikationen

User Experience (UX)

B2B Product Designer (UX) (Festanstellung)
Zalando, Berlin
4/2016 – 12/2017 (1 Jahr, 9 Monate)
fashion
Tätigkeitszeitraum

4/2016 – 12/2017

Tätigkeitsbeschreibung

• led all UX initiatives for an analytics tool rolled out to hundreds of fashion brands
• teamed up with other designers to bring a collaborative and human-centered approach to a variety of ideation and interaction design challenges
• conducted value proposition design and validation activities within Zalando’s first B2B product discovery team
• collaborated closely with product management to frame problems, define goals, plan and prioritize product development efforts
• performed explorative user research studies by scoping, planning and conducting user interviews and contextual inquiry
• synthesized research findings and communicated insights through the creation of personas, user journeys, empathy maps and service blueprints
• crafted effective interaction design solutions by building and testing static and interactive prototypes at different levels of fidelity
• brought design thinking to a cross-disciplinary team by facilitating workshops and introducing them to the purpose and practice of UX Design

Eingesetzte Qualifikationen

User Experience (UX)

Interaction designer (Festanstellung)
Cliqz, Munich
12/2014 – 12/2016 (2 Jahre, 1 Monat)
browser
Tätigkeitszeitraum

12/2014 – 12/2016

Tätigkeitsbeschreibung

• designed from scratch the start page of all Cliqz browsers, which are used by 1 million users
• defined and documented the complete interaction flow, including micro interactions, of a user onboarding that increased the retention of Cliqz desktop products by 4%
• contributed to setting up ideation and product innovation processes by taking part in a series of design sprints for fast validation of early-stage concepts
• improved the information architecture of search results on desktop and mobile by engaging with qualitative insights and quantitative data reports
• shaped the UX strategy of Cliqz Offers (now MyOffrz)
• organized and assisted user tests
• maintained and enhanced an existing styleguide
• introduced new employees to UX Design by giving courses in the Cliqz University
• supervised the creation of design tasks and their assignment to external collaborators
• participated in remote ideation sessions with a distributed team of Firefox designers

Eingesetzte Qualifikationen

User Experience (UX)

Zertifikate

d.MBA - mini mba for designers
2020
Voice User Interface Design
CareerFoundry
2019
Facilitating UX workshops - NN/g group
2018

Ausbildung

Communication Design
Master Degree
2014
Milan
Media Studies
Bachelor Degree
2010
Milan

Über mich

I work primarily remotely from Berlin with local and international clients.
Among them are established businesses and scale-ups like Contentful, Depop, Nuri, Taxfix, as well as smaller startups.
My experience and interest spans across multiple industries, including Education, Social Commerce, Software, Fintech, Healthcare, Mobility, SaaS, Design, Consulting firms.

Weitere Kenntnisse

UX Strategy · Product Design · Service Design · User Research · User-centered Design · Experience Design · Strategic Design · Product Discovery · UX workshops · Co-design · HCD · Inclusive Design

Persönliche Daten

Sprache
  • Italienisch (Muttersprache)
  • Englisch (Fließend)
  • Spanisch (Gut)
  • Deutsch (Gut)
  • Französisch (Grundkenntnisse)
  • Portugiesisch (Grundkenntnisse)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
Home-Office
bevorzugt
Profilaufrufe
286
Berufserfahrung
9 Jahre und 9 Monate (seit 06/2014)
Projektleitung
5 Jahre

Kontaktdaten

Nur registrierte PREMIUM-Mitglieder von freelance.de können Kontaktdaten einsehen.

Jetzt Mitglied werden