CRM-Engineer/Salesforce Consultant

1/2022 – 3/2023

Supervision of various projects at the customer
Custom Salesforce App for “Precious Metal Saving Plan” advanced management
for sales provision contracts, provision calculation and Cost/Profit analysis

Custom Salesforce App for “Precious Metal Saving Plan” advanced Accounting
Logic for Data transformation and administration

Custom Salesforce App for “Precious Metal Saving Plan”
advanced management for pricing conditions and vouchers

Custom Salesforce App for “Precious Metal Saving Plan” advanced Fee
management for different Customer Groups and individual Products

Custom Salesforce App for “Precious Metal Saving Plan” advanced sales process
development for online sales and time optimization for sales processes

Custom Salesforce App for “Precious Metal Saving Plan” development of advance
Invoice structuring for individual Products and different Customer origin

● Requirement Engineering and Solution Designing
● Development of custom flows and custom objects infrastructure and
business logic implementation
● Development business logic implementation
● Working on Salesforce Sales Cloud
● Working on Salesforce Experience Cloud
● Impact Management historical Data, invoice records, request and Saving Plan records
● Lightning Pages configuration
● Business Cost structure analysis and implementation
● Impact Management historical Data and invoice records
● Reviews and QA
● Defining API and Flow Orchestration within Salesforce Platform and
external Service (Webapp)
● Observing Data Quality and improvement
● Coordinating development team for connected Webapp and deployment processes
● User Training and Golive-hypercare
● Custom Sent Email Flows and Email Template Management
● generate custom invoice documents (PDF) and PDF Template
Management
● Responsible for Delivery Team / Project Team (2x Salesforce Admin, 1x
Salesforce Platform Developer, 2x Webapp Developers

Skills: Reports, Lightning Pages, Profile and Sharing Settings, Object Manager, Flows,
Experience Cloud Page Builder, Calculated Fields, Change Sets, Ticket
Management (Jira), technical Documentation (Confluence),

Salesforce, Confluence (Atlassian), Jira

1/2022 – 5/2022

Maintenance and improvements - Sales App B2B Manufacturing Industry

● Development of custom flows and business logic implementation
● Working on Salesforce Sales Cloud
● Observing Data Quality and improvement
● Custom Sent Email Flows and Email Template Management
● Handling Massupdates
● Monitoring Data Stream (external Shopsystem as Data Source for
Accounts, Opportunities and Orders)
● Impact Management historical Data and request and Saving Plan records
● Lightning Pages configuration
● Reviews and QA

Skills: Reports, Lightning Pages, Profile and Sharing Settings, Object Manager, Flows,
Experience Cloud Page Builder, Calculated Fields, Change Sets

Salesforce, Confluence (Atlassian), Jira