Senior test manager

9/2019 – offen

Project: Salesforce → Odoo Transformation (DISH / Hospitality Digital, Metro Group)

Period: 04/2023 – Present
Role: Digital Transformation Programme Manager / Senior QA Lead (Permanent)

Responsibilities:

Managed the enterprise-wide Salesforce-to-Odoo migration program with over 30 stakeholders from development, QA, architecture, data migration, and business analysis.

Designed and governed the end-to-end QA strategy across all release streams (UAT, regression, production readiness, hypercare).

Chaired the Change Control Board, managing release quality, risk assessment, and cutover decisions.

Planned and executed cutover rehearsals, rollback strategies, and go-live coordination with Sales, Country, and Product stakeholders.

Collaborated closely with program leadership and Product Owners on MVP roadmap, test milestones, and risk mitigation measures.

Temporarily supported Salesforce administration and 2nd-level support to ensure data quality, permissions, and sandbox/test environment stability.

Promoted a culture of quality via mentoring, test design training, and integration of QA practices into agile development.

Outcomes / Added Value:

On-time, on-budget go-live with minimal critical incidents and stable sales performance.

Smooth migration from Salesforce to Odoo without disruption of core business processes.

Established a QA governance model now used as a standard for future releases and Odoo extensions.

Increased development team ownership of quality through joint defect reviews and closer QA collaboration.

Technologies & Methods:
Salesforce, Odoo ERP, RabbitMQ, Heroku, FinancialForce, PCIPal, GitLab CI, Jira, Zephyr, Agile/Scrum, Change Management, Cutover Planning, QA Governance

Project: QA Leadership for Salesforce, Backend & Integration Projects

Period: 09/2019 – 04/2023
Role: Lead Test Manager / Head of Integration QA (Freelance)

Responsibilities:

Overall responsibility for all testing activities in integration projects (Salesforce, Odoo, Heroku, RabbitMQ, payment & billing platforms).

Functional and operational coordination of multiple distributed QA teams in Europe and India (12–18 testers) across In-Scrum, E2E, and backend testing.

Built the overarching QA organisation and test strategy for 3–6 parallel integration streams.

Responsible for Salesforce QA (UI, regression, E2E) and backend testing of microservices, messaging (RabbitMQ), and data integrity.

Developed the complete automation framework based on CodeceptJS + Selenium WebDriver (Cucumber BDD, JavaScript/Node.js).

Supported manual testing, test data management, and defect triage during resource bottlenecks.

Introduced unified QA standards, reporting mechanisms, and KPI dashboards.

Coached testers in automation, test design, and QA governance.

Collaborated closely with architecture, development, and product teams for proactive defect prevention and release planning.

Outcomes / Added Value:

Automated regression >40% faster, fully integrated with GitLab CI/CD.

Expanded test coverage from ~30% to >85% of system and integration paths.

Significantly improved platform stability (automatic retries & dead-letter queues in RabbitMQ).

Reduced critical incidents after deployment and improved UAT approval readiness.

Salesforce.Com, ERP-Projektleiter, JavaScript, Selenium, Programm-Management, Test Automation, Test Management

9/2013 – 12/2013

I ensured a high-quality website was delivered for the Vertu handset that would function on many platforms, browsers, and mobile devices and localised to many languages and regions which would engage high profile customers.

Testdesign (IT), Testen

8/2007 – 4/2019

Project: QA Program Leadership & Automation Strategy

Period: 2013–2019
Role: QA Programme Manager / Test Automation Strategy Lead (Freelance)

Responsibilities:

• Led the quality and automation program for Vodafone’s enterprise digital platforms, including Vodafone ID (OpenID) and Vodafone Start (self-service app).
• Shared responsibility with senior management for QA and automation strategy, frameworks, tools, and governance structures.
• Managed several distributed QA teams in Germany and India (3–5 teams, 15–20 people) across development, UAT, and automation.
• Built and led an automation team (5 engineers) to develop Selenium test frameworks (Java) and integrate them into CI/CD pipelines.
• Introduced Adaptavist Test Management in Jira and AI-supported dashboards for real-time status and automated reporting.
• Conducted POCs on test tools and frameworks to improve reporting, automation, and test coverage.
• Oversaw functional and non-functional testing, including performance and load tests, to ensure service stability.
• Promoted a learning culture within QA: coaching, training, establishing a QA Learning Center, and standardised knowledge-transfer processes for new testers.

Results / Added Value:

• Regression testing reduced from one week to two days through targeted automation strategy.
• Zero service degradation during backend changes thanks to mandatory performance testing.
• Established a QA governance structure with measurable KPIs and automated reporting.
• Introduced a scalable automation platform reusable across multiple product lines.

Technologies & Methods:

Selenium (Java), Jira, Adaptavist TM, Confluence, SQL, XML, JSON, API testing, Jenkins, Agile/Scrum, performance testing

Project: Pan-European UAT Coordination & Quality Governance

Period: 2007–2013
Role: Test Manager / Test Coordinator / Senior Test Analyst (Freelance)

Responsibilities:

• Led and coordinated UAT phases in up to 15 European countries (including DE, UK, IT, PT, ES, NL, GR, CZ, AT, FR, BE, RO, BG, SI, IE).
• Collaborated with external partners such as Google, Samsung, Dropbox, and Applause during simultaneous multi-country releases.
• Created and executed comprehensive test strategies for internal QA and external UAT across multiple systems and releases.
• Led and supported QA teams with 2–20 testers depending on the project phase.
• Performed localisation, compatibility, and compliance testing across various devices, browsers, and operating systems.
• Established a structured defect triage and communication process between development, QA, and external vendors.
• Planned and executed cutover tests and production verification before go-live.
• Developed and introduced early automation scripts (Selenium IDE, Selenium Java) to reduce manual regression work.
• Improved team capability and knowledge transfer through QA documentation, training, and lessons-learned sessions.

Results / Added Value:

• Multiple multi-country releases delivered successfully and on schedule.
• Regression cycles significantly shortened through automation.
• QA maturity and collaboration between international teams improved substantially.

Jira, Selenium, Test Automation, Test Management