IT-Solution Architect Workplace Services. Windows Client Engineering, Project Management, Intune, MECM, Packaging.

4/2019 – 10/2023

• Conceptual design and development of managed workplace services for customers and internal IT with 100% cloud focus.
• Technical implementation with Microsoft Intune, M365 and Entra (former Azure) for the platforms Windows 10/11, IOS and Android.
• Sales and Presales Support. Project Management in Transition Projects for new and existing customers.
• Complete automation approach for best user experience with Autopilot, Powershell scripting, policy management and proactive remediations.
• Application packaging (MSI / Legacy Installer / PS App Deployment Toolkit).
• Integration of security with EDR and cloud proxy solutions, 802.x network authentication, security baselines, Multi Factor Authentication (MFA) and vul-nerability management.
• Quality- and Feature Update Patchmanagement for Windows and Office365 channels.

IT Service Management (ITSM), Transition Management, Carve-Out, Active Directory, Microsoft Azure, Microsoft Windows (allg.), PowerShell, Projektmanagement (IT), Rollout, SCCM (System Center Configuration Manager), Service Management, ServiceNow, Windows 10, Windows Installer (MSI), Windows Server (allg.)

11/2014 – 3/2019

• IT Project Management with PMI methodology (PMP certified).
• IT-Outsourcing and Transition Management for customers.
• Rollout Management.
• IT Service and Process Management based on ITIL v. 3.

ITIL, IT Service Management (ITSM), IT-Governance, PMO (IT), Projektmanagement (IT), IT-Strategieberatung

7/2011 – 10/2014

• IT Project Management with PMI methodology.
• Subproject Manager for IT-Outsourcing and Transition Projects.
• Rollout Management for Desktop Service Solutions and Hardware refreshes.

PMO (IT), Projektmanagement (IT), Rollout, Transition Management