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Archiviertes Projekt - Information System Specialist/ Support (m/f/d)

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Dezember 2020

November 2021


auf Anfrage




Information System Specialist/ Support (m/f/d)

Are you an experienced Information System Specialist/ Support (m/f/d) looking for a new project? Our client a global player in automation technology offers an exciting project as Information System Specialist/ Support.

Your role as Information System Specialist/ Support

* Ensures IS service/support in collaboration and according to the clients IS Service Managers standards
* Supervises delivery of appropriate IS Services and IS Solutions
* Collaborates with the Headquarters Organisation Services/Security/Reception to build appropriate IS Service and solution
* Ensures business satisfaction with IS service/support, IS Service Desk and IS Support
* Initiates proactive service improvements and ensure their delivery
* Planning and controlling the introduction and implementation of new IS services driven by Group IS
* Monitors daily HQ-IS mailbox to ensure the rapid resolution of costumers concerns and focus on increase customer satisfaction
* Manages the procurement proposals with SD&A and Wipro to ensure proper stock levels at HQ
* Leads Incident Management - handle activities related to incidents

Required skills

* Approximate 10 years of experience on IT Support and video conferencing technologies
* Subject Matter Expert in video conferencing including BlueJeans, MS Teams, and other technologies
* Deep understanding of the overall context of business processes and IS technologies
* Strong internal customer-orientation / customer service approach
* Ability to translate business requirements into technical IS capabilities and solutions
* Excellent interpersonal skills, such as strong organisational, communication, negotiation, facilitation and consensus; building skills
* Experience in project planning and execution as well as economic aspects of system management and life cycle
* Strong written, verbal, and interpersonal communication skills in English. Proficiency in German is a plus

Further information

* Location: Zurich
* Start date: November 2020
* Duration: 12 months


If you would like to apply for this project as Information System Specialist/ Support (m/f/d) , please contact us for more information.

We are looking forward to your application.


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