Program Manager, Digitalization and Transformation, AI Enablement & Governance

1/2025 – offen

AI CostGuard – AI cost transparency & optimisation
Python, LLM APIs (OpenAI, Anthropic, Google), self-hosted · provider-neutral, GDPR-compliant
– Built a provider-neutral service that makes a company’s AI spend (OpenAI, Anthropic, Google …) transparent and cuts it.
– Developed the full stack: cost engine, multi-provider report generator and secure client data intake – self-hosted and GDPR-compliant.
EU AI Act Readiness Check – self-service compliance assessment
EU AI Act, risk classification, gap analysis · provider-neutral, self-hosted, GDPR-compliant
– Built a self-service assessment that classifies a company’s AI use cases by risk tier, surfaces the resulting obligations and delivers an actionable gap report.
– Turns 100+ pages of regulation into a 3-minute check.
AI Voice-Assistant Platform
Claude Code, Google AI Studio, Python, LLM / Voice-AI, PostgreSQL
– Concept and hands-on development of an AI-powered voice-assistant platform (voice-AI / LLM) – from idea and architecture to MVP/product.
– Building agentic workflows and full automations with Claude Code.
– Applying generative & agentic AI to governance documentation, requirement drafts and process automation.

Hosting, Requirements Engineer, Audits, Business Analyst, Compliance management, IT-Berater, It-Governance, Postgresql, Python, Saas

11/2022 – 4/2026

Program Lead / Business Owner 03/2023 – 03/2026
New Salesforce CRM stack in a large-scale IT transformation program
Client: O2 Telefónica (Telecommunications) · Salesforce Industries, Camunda, Jira, Confluence
– Orchestrated 2 parallel workstreams within a €20M+ transformation program, acting as the central coordination layer between program streams, stakeholders and leadership.
– Owned roadmap planning and execution across increments; defined Epic-level business initiatives and translated them into implementable features and user stories.
– Led cross-functional teams across business, IT and external partners; drove go-live readiness across business processes and system integration.
– Managed cross-stream dependencies and prioritisation; ensured stabilisation of business-critical processes through rollout and hypercare.
Reference: V. Unrau, Head of Transformation, O2 Telefónica · vassilena.unrau@telefonica.com
Sub Program Lead – Compliance & Transformation 11/2022 – 12/2024
Ensuring compliance for processes and product launches in a large IT transformation program
Client: O2 Telefónica (Telecommunications) · Salesforce Industries, Jira, Confluence
– Owned regulatory and compliance integration (GDPR, legal, governance) as one of 8 parallel streams within the €20M+ transformation program.
– Led a core delivery team of 8–10 and steered 28 go-lives across multiple program increments.
– Ensured product-launch readiness including risk mitigation, stakeholder alignment and compliance validation.
– Established governance structures and improved cross-team efficiency; supported go-live readiness and hypercare.

Agile Methodologie, Business to Business, Compliance-Beauftragter, Datenanalyse, Datenmodelierung, Digitale Transformation, Governance, Product Owner, Programm-Manager, Projektleitung / Teamleitung (IT)

2/2022 – 10/2022

Foundation for a Program Management Office (PMO) & Release Management for SAP S/4HANA
Client: Hilti France (Construction) · SAP S/4HANA, AEM, SAP Commerce, Jira, Confluence
– Set up program governance structures and portfolio-level steering mechanisms; established portfolio transparency across initiatives.
– Built the base for a PMO; people and stakeholder management across the program.
– Coordinated S/4HANA release management for an online platform based on AEM and SAP Commerce.

SAP S/4HANA, PMO (IT), Release-Management, Jira, Programm-Manager, Business Consultant, Stakeholder-Analyse, Corporate Governance