freiberufler Business-processes automation auf freelance.de

Business-processes automation

offline
  • 30€/Stunde
  • 86165 Augsburg
  • Weltweit
  • en  |  uk  |  ru
  • 07.09.2022

Kurzvorstellung

20+ projects with CRM, ERP, chat bots development and implementation. Full business analysis and project management according to BABOK, UML, SCRUM

Qualifikationen

  • Automation Anywhere
  • Business Analyse
  • Business Process Model and Notation (BPMN)
  • CRM (Customer Relationship Management)
  • Enterprise project management (EPM)
  • ERP Beratung (allg.)
  • Requirement Analyse
  • UML

Projekt‐ & Berufserfahrung

Project manager
-Hyperlink entfernt-, Charkiw
5/2021 – 5/2022 (1 Jahr, 1 Monat)
Konsumgüterindustrie
Tätigkeitszeitraum

5/2021 – 5/2022

Tätigkeitsbeschreibung

*developing maps for all business-processes
*developing maps for all business-processes
*drawing up a detailed specification for developers
*searching the best way to solve task using existing soft functionality
*coordinate all departments
*user instructions development and knowledge base creation
*testing and coordinating all developments
*employees education and adaptation to new working tools
*overcoming staff resistance (using different methods of beliefs)

Eingesetzte Qualifikationen

Enterprise project management (EPM)

CRM integrator
-Hyperlink entfernt- , Kyiv
4/2021 – 8/2022 (1 Jahr, 5 Monate)
Bauwirtschaft, Anlagen- und Schiffbau
Tätigkeitszeitraum

4/2021 – 8/2022

Tätigkeitsbeschreibung

*developing maps for all business-processes
*selecting optimal soft according to the goals: cost reducing; processes acceleration; the impact of the human factor reducing; sales growth etc.
*setuping system and its communication with IT infrastructure of a company
*searching the best way to solve task using existing soft functional
*user instructions development and knowledge base creation
*employees education and adaptation to new working tools
*overcoming staff resistance (using different methods of beliefs)
*long-term services of clients project as a reliable partner

Eingesetzte Qualifikationen

CRM (Customer Relationship Management)

Ausbildung

Phd in Enterprises management
found in education degree 0 2008-2012
2012
Ukraine

Weitere Kenntnisse

Strong communication and business analytic skills
Emotional intelligence
Flexibility and creativity
High stress resistance and ability to manage multiple tasks
Great understanding of IT subject field

Certificates

2016 Cambridge English: Business Certificates (CEFR Level B2)

Programs and Tools

MicrosoftOffice, GoogleDocs, Asana, Trello, CRM (Onebox, Bitrix24, Zoho, PipeDrive), Chat-bots (Manychat, SmartSender, ChatBullet, SendPulse), 1C:8, BAS ERP, Bizagi Modeler, Miro etc.

Persönliche Daten

Sprache
  • Englisch (Gut)
  • Ukrainisch (Muttersprache)
  • Russisch (Muttersprache)
  • Deutsch (Grundkenntnisse)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
Home-Office
bevorzugt
Profilaufrufe
438
Alter
38
Berufserfahrung
7 Jahre und 11 Monate (seit 03/2016)
Projektleitung
3 Jahre

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