Windows Engineer

7/2025 – offen

Technical Environment: Windows Server 2012 R2/2016/2019/2022; VMware vSphere 6.7/7.0, ESXi 6.7/7.0.3; vSAN 6.7; Fedora 38, Ubuntu 22.04; Windows 10/11; Azure, AWS; CyberArk; Ivanti Ticketing System

Languages: German (50%), English (50%)

• Member of Systems Operations team providing support for Windows Server related services on a global level
• Day-to-Day management of VMware environment for the Global Infrastructure (China, Singapore, UK & US) consisting of 58 Hosts, and 700+ VMs (Windows, RHL, Fedora, Ubuntu, Suse, Native Appliances)
• VMware Patch Management for ESXi Hosts, vSAN Witnesses and vCSA in the environment (including upgrading from version 6.7 to 7.0.3)
• Daily VMware tasks such as updating Windows Server templates, increasing disk capacity for VMs, adding extra compute resources to VMs, creation & deleting of Snapshots, etc.
• Creation of VMware Alerts for VMware vCSA Task Notification, VMware Snapshot Notification; Resolving VMware vCSA Certificate Issues
• Installation of new physical servers (HP Proliant DL385 Gen 10 v2) as part of the ESXi refresh project, which included installing Intel Quad Port 25GB SPF Modules, and then installing ESXi 7.0.3 on the servers
• Liasing with the network team to troubleshoot network related issues concerning the ESXi Hosts
• Windows Server 2012 / 2012 R2 Upgrade Project - In-Place upgrade of 100+ Windows Server 2012 R2 to Windows Server 2019 (95% Virtual, 5% Physical)
• Updating BIOS & ILO versions on all physical Servers in the environment
• DFS-R Implementation for 5 DFS-R Servers located worldwide for the replication of software across the locations; China, Germany, Hungary, Singapore & USA
• License Server Clean Up - Working with various departments to ensure valid license files were being used, and configuring static ports for the various vendor/daemon executables to reduce the security risk that random high ports can pose. This was for the Illumio project which enforced/block traffic that was not allowed
• Building of Windows Server 2022 in the Azure environment
• Provisioning/Decommissioning of Windows & Linux Servers (both Physical & Virtual) following the ITIL Process; such as Windows Server 2019 & 2022; Fedora Server 38, Fedora Workstation 38, & Ubuntu Server 22.04.4 LTS
• Liaising with HP Technical Services for the replacement of faulty HP equipment i.e. Servers, Memory Modules, Hard disks, etc.
• Worked on the SID History Project which required running the SID History tool to clear SID History on various network shares
• Creation of documentation for various projects/processes such as License Servers in the environment, DFSR Configuration, etc.
• Updating items within CMDB to ensure information is up-to-date

Kundenberater

8/2015 – 3/2025

Technical Environment: Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 R2; VMware vSphere 5.5; Windows 7 Professional

• Member of Windows & Web Services team providing 3rd level support for Server and web services related issues
• Responsible for Active Directory account maintenance such as the creation/deletion of Active Directory Objects, modifying account information
• Provisioning of Virtual Machines i.e. File Servers for use with iSCSI and Data Deduplication features
• Updating of VM Server Templates with the latest Microsoft Window Updates
• Documenting Technical Processes and Procedures
• Management of User Home Directories and setting relevant Quotas
• Installation and preparation of Test Servers for various POCs, i.e. SMTP Server, Security Server
• Investigation of BranchCache as a Proof of Concept
• Creation & modification of Office 365 End-User and Resource Accounts
• Migration of DFS Shares from Windows 2008 R2 Servers to Windows 2012 R2 Servers
• Decommissioning of Physical Servers
• Management of WSUS Infrastructure for ensuring Servers are patched accordingly
• Creation/deletion of LUNs for the VMware environment
• Day-to-Day management of VMware environment for the German Infrastructure (48+ ESXi 5.1 Hosts which are part of ESXi Clusters or as Standalone ESXi Hosts), including ESXi Patch Management

Computer Engineering, Incident-Management, Vmware ESX Server, Vmware Vsphere, Windows 7, Windows Server (allg.)

7/2014 – 8/2015

Technical Environment: Windows 2003 R2 Server, Windows Server 2003, Windows Server 2008 R2, Windows Server 2012 R2; VMware vSphere 5.5

• Member of Windows Server team providing 3rd level support for all Server related issues
• Utilise System Center Operations Manager (SCOM) for Server monitoring and alerting
• Managing Server hardware resources for Virtual Machines i.e. upgrading and replacing components
• Server maintenance, implementation and support resolving reported issues in an effective manner
• Server provisioning - creation of Virtual Machines utilising Server templates, scripts and other automated methods
• Server decommissioning using standard procedures to ensure complete removal of server
• Responsible for complete system builds, upgrades, migrations, and also patch management using WSUS (Windows Server Update Services) and other tools
• Day-to-Day support and maintenance of VMware Infrastructure environment, dealing with various technical issues/requests for 70+ ESXi Hosts and 2000+ VMs
• Managing Highly Availability servers including Failover Clustering and Network Load Balancing, specifically for Microsoft SQL Server Clusters
• Following ITIL standards during all operational activities (e.g. server upgrades, installations, and other changes)
• Preparation and maintenance of documentation for Technical Procedures and Standards
• Active Directory Group Policy Implementation, Service Principal Names (SPNs), Security, IIS Hosting Server Farm, IIS Migration Projects, Assisting with SSL Certificate enrolment and renewals

ITIL, Windows Server (allg.), IIS, Vmware Vsphere, Vmware ESX Server